//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"Total quality management & business excellence : an official journal of the European Society for Organisational Excellence"
~language:"eng"
~subject:"Firm performance"
~subject:"Relationship marketing"
~subject:"Spain"
~type_genre:"Article in journal"
~type_genre:"Conference paper"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search:
Narrow search
Delete all filters
| 7 applied filters
Year of publication
From:
To:
Subject
All
Firm performance
Relationship marketing
Spain
Quality management
528
Qualitätsmanagement
528
Dienstleistungsqualität
221
Service quality
221
Customer satisfaction
170
Kundenzufriedenheit
170
Taiwan
91
Beziehungsmarketing
86
Unternehmenserfolg
78
Performance measurement
67
Performance-Messung
67
Consumer behaviour
66
Konsumentenverhalten
66
Product quality
65
Produktqualität
65
Innovation
61
Einführung
51
Implementation
51
Standardisierung
50
Standardization
50
service quality
47
Structural equation model
46
Strukturgleichungsmodell
46
quality management
46
Business process management
45
Prozessmanagement
45
Innovation management
41
Innovationsmanagement
41
Knowledge management
40
Wissensmanagement
40
Spanien
38
Learning organization
37
Lernende Organisation
37
Industrie
36
Manufacturing industries
36
Measurement
35
Messung
35
more ...
less ...
Online availability
All
Undetermined
65
Type of publication
All
Article
192
Book / Working Paper
3
Type of publication (narrower categories)
All
Article in journal
Conference paper
Aufsatz in Zeitschrift
195
Konferenzbeitrag
13
Case study
6
Fallstudie
6
Collection of articles of several authors
3
Sammelwerk
3
more ...
less ...
Language
All
English
Author
All
Casadesús, Martí
6
Dahlgaard, Jens Jörn
4
Marimon, Frederic
4
Bagur-Femenías, Llorenç
3
Bernardo, Merce
3
Dahlgaard-Park, Su Mi
3
Evans, James R.
3
Jaca, Carmen
3
Perramon, Jordi
3
Petnji Yaya, Luc Honore
3
Wayhan, Victor B.
3
Yang, Ching-chow
3
Alonso-Almeida, M. Mar
2
Asif, Muhammad
2
Balderson, Erica L.
2
Brotons, José M.
2
Chen, Ching-fu
2
Delić, Milan
2
Franceschini, Fiorenzo
2
Ghasem Rezaei
2
Gómez-López, Raquel
2
Kamberović, Bato
2
Karapetrovic, Stanislav
2
Khumawala, Basheer M.
2
Ku, Edward C. S.
2
Li, Eldon Yu-zen
2
Lin, Ying-fen
2
López Fernández, María C.
2
Martínez-Costa, Micaela
2
Pantouvakis, Angelos
2
Psomas, Evangelos
2
Radlovački, Vladan
2
Sadeghi, Laleh
2
Sansalvador, Manuel E.
2
Santos, Javier
2
Serrano-Bedia, Ana María
2
Shahin, Arash
2
Shaio Yan Huang
2
Sun, Hongyi
2
Viles, Elisabeth
2
more ...
less ...
Published in...
All
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
Journal of business research : JBR
1,303
Journal of retailing and consumer services
617
Industrial marketing management : the international journal for industrial and high-tech firms
586
International journal of hospitality management
441
Applied economics
390
Cogent business & management
359
The service industries journal
322
Strategic management journal
309
Journal of business ethics : JOBE
283
The journal of business & industrial marketing
274
Technological forecasting & social change : an international journal
261
Small business economics : an entrepreneurship journal
258
International journal of production economics
249
International business review : the official journal of the European International Business Academy
238
Tourism management : research, policies, practice
232
The journal of services marketing
231
Management decision : MD
217
Journal of the Academy of Marketing Science
205
Journal of strategic marketing
203
International journal of contemporary hospitality management
190
The international journal of human resource management
186
Applied economics letters
185
The journal of corporate finance : contracting, governance and organization
182
Journal of banking & finance
168
International journal of economics and finance
167
Journal of Asian finance, economics and business : JAFEB
163
Research policy : policy, management and economic studies of science, technology and innovation
163
Journal of marketing
150
International journal of economics and financial issues : IJEFI
149
Finance research letters
144
International entrepreneurship and management journal
144
International journal of electronic customer relationship management : IJECRM
142
International journal of innovation management
140
Management science : journal of the Institute for Operations Research and the Management Sciences
138
Journal of business venturing
136
Corporate social responsibility and environmental management
133
European journal of marketing : EJM
133
Journal of travel and tourism marketing
132
Journal of world business : JWB
132
more ...
less ...
Source
All
ECONIS (ZBW)
195
Showing
1
-
10
of
195
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Critical linkages between quality management practices and performance from Indian IT enabled service SMEs
Basu, Rana
;
Bhola, Prabha
;
Ghosh, Indranil
;
Dan, Pranab K.
- In:
Total quality management & business excellence : an …
29
(
2018
)
8
,
pp. 881-919
Persistent link: https://www.econbiz.de/10011884022
Saved in:
2
Developing an instrument to measure lean manufacturing maturity and its relationship with operational performance
Bento, Graziela dos Santos
;
Tontini, Gérson
- In:
Total quality management & business excellence : an …
29
(
2018
)
9
,
pp. 977-995
Persistent link: https://www.econbiz.de/10011918735
Saved in:
3
The differences in the financial performance of manufacturing companies in Indonesia before and after ISO 9000 implementation
Kusumah, Lien Herliani
;
Fabianto, Yoke Susilo
- In:
Total quality management & business excellence : an …
29
(
2018
)
8
,
pp. 941-957
Persistent link: https://www.econbiz.de/10011884029
Saved in:
4
Exploring customers' perceptions about Quality Management Systems : an empirical study in Italy
Murmura, Federica
;
Bravi, Laura
- In:
Total quality management & business excellence : an …
29
(
2018
)
12
,
pp. 1466-1481
Persistent link: https://www.econbiz.de/10011919022
Saved in:
5
Factors influencing consumer loyalty towards 3G mobile data service providers : evidence from Ghana
Ofori, Kwame Simpe
;
Boakye, Kwabena G.
;
Narteh, Bedman
- In:
Total quality management & business excellence : an …
29
(
2018
)
5
,
pp. 580-598
Persistent link: https://www.econbiz.de/10011854104
Saved in:
6
How does Six Sigma influence creativity and corporate performance through exploration and exploitation?
Hwang, Gee Hyun
;
Lee, Kun Chang
;
Seo, Young Wook
- In:
Total quality management & business excellence : an …
29
(
2018
)
14
,
pp. 1668-1684
Persistent link: https://www.econbiz.de/10011962120
Saved in:
7
How social shopping retains customers? : capturing the essence of website quality and relationship quality
Hsu, Chia-Lin
;
Chen, Mu-Chen
;
Kumar, Vikas
- In:
Total quality management & business excellence : an …
29
(
2018
)
2
,
pp. 161-184
Persistent link: https://www.econbiz.de/10011854048
Saved in:
8
Improving risk assessment for customer-oriented FMEA
Pisut Koomsap
;
Thuangporn Charoenchokdilok
- In:
Total quality management & business excellence : an …
29
(
2018
)
13
,
pp. 1563-1579
Persistent link: https://www.econbiz.de/10011962110
Saved in:
9
ISO 9001 certification and failure risk : any relationship?
Franceschini, Fiorenzo
;
Galetto, Maurizio
; …
- In:
Total quality management & business excellence : an …
29
(
2018
)
11
,
pp. 1279-1293
Persistent link: https://www.econbiz.de/10011918957
Saved in:
10
Measuring customer value in commercial experiences
Eriksson, Maria
;
Bäckström, Ingela
;
Ingelsson, Pernilla
; …
- In:
Total quality management & business excellence : an …
29
(
2018
)
6
,
pp. 618-632
Persistent link: https://www.econbiz.de/10011854111
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->