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~language:"eng"
~language:"mul"
~person:"Han, Heesup"
~person:"Mattila, Anna S."
~subject:"Consumer behaviour"
~subject:"Supply chain"
~type_genre:"Article in journal"
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Consumer behaviour
Supply chain
Konsumentenverhalten
208
Customer satisfaction
102
Kundenzufriedenheit
102
Beziehungsmarketing
88
Relationship marketing
88
Dienstleistungsqualität
80
Service quality
80
Hotel industry
76
Hotellerie
76
Holiday behaviour
52
Urlaubsverhalten
52
Tourism
44
Tourismus
44
Gastronomie
41
Restaurant industry
41
Emotion
40
USA
33
United States
32
Corporate Social Responsibility
30
Corporate social responsibility
30
Tourism industry
30
Tourismuswirtschaft
30
Brand management
27
Markenführung
27
Beschwerdemanagement
24
Complaint management
24
Brand image
23
Markenimage
23
Satisfaction
20
Environmental consciousness
19
Gastgewerbe
19
Hospitality industry
19
Umweltbewusstsein
19
Airline
18
Environmental management
18
Fluggesellschaft
18
Gender
18
Umweltmanagement
18
Confidence
17
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Undetermined
145
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2
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Article
208
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Article in journal
Aufsatz in Zeitschrift
208
Aufsatzsammlung
1
Case study
1
Fallstudie
1
Language
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English
Multiple languages
Author
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Han, Heesup
Mattila, Anna S.
Choi, Tsan-Ming
127
Cheng, T. C. E.
117
Gunasekaran, Angappa
94
Sarkis, Joseph
94
Govindan, Kannan
93
Ivanov, Dmitry
84
Dwivedi, Yogesh Kumar
82
Lusk, Jayson L.
77
Khare, Arpita
73
Phau, Ian
70
Grewal, Dhruv
62
Loureiro, Sandra Maria Correia
60
Nayga, Rodolfo M.
60
Chen, Jing
59
Jang, Soocheong
58
Dolgui, Alexandre
56
Paul, Justin
55
Septianto, Felix
55
Seuring, Stefan
55
Wagner, Stephan M.
55
Zhao, Xiande
54
Chan, Felix Tung Sun
53
Shankar, Ravi
53
Belk, Russell W.
52
Kumar, Vikas
52
Min, Ho-key
51
Ko, Eunju
50
Laroche, Michel
48
Bagozzi, Richard P.
47
Huo, Baofeng
47
Tiwari, Manoj Kumar
47
Kumar, Anil
46
Tang, Christopher S.
46
Liu, Weihua
45
Pelsmacker, Patrick de
45
Kim, Jungkeun
44
Hollebeek, Linda D.
43
Kant, Ravi
43
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International journal of hospitality management
59
Journal of travel and tourism marketing
35
International journal of contemporary hospitality management
16
Journal of hospitality marketing & management
12
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
10
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
8
Journal of business research : JBR
7
The journal of services marketing
7
Tourism management : research, policies, practice
7
Cornell hospitality quarterly : CQ
5
Journal of retailing and consumer services
5
Journal of service management
4
The Cornell hospitality quarterly
4
Journal of vacation marketing
3
Tourism and hospitality research : the surrey quarterly review
3
Journal of revenue and pricing management
2
Journal of service research
2
Journal of service research : JSR
2
Services marketing quarterly
2
Tourism management perspectives : TMP
2
European business review
1
European journal of marketing
1
International journal of physical distribution and logistics management
1
International journal of revenue management : IJRM
1
Journal of Contemporary Issues in Business and Government
1
Journal of air transport management
1
Journal of business ethics : JOBE
1
Journal of financial services marketing : JFSM
1
Journal of marketing theory and practice
1
Journal of retailing
1
Marketing intelligence & planning
1
The journal of product & brand management
1
The service industries journal
1
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ECONIS (ZBW)
208
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1
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208
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Date (oldest first)
1
Determinants of traveler intention toward animal ethics in tourism : developing a causal recipe combining cognition, affect, and norm factors
Walanchalee Wattanacharoensil
;
Pipatpong Fakfare
; …
- In:
Tourism management : research, policies, practice
100
(
2024
),
pp. 1-16
Persistent link: https://www.econbiz.de/10014457585
Saved in:
2
From screen to service : how corporate social responsibility messages on social media shape hotel consumer advocacy
Ahmad, Naveed
;
Ahmad, Aqeel
;
Lewandowska, Anna
;
Han, Heesup
- In:
Journal of hospitality marketing & management
33
(
2024
)
3
,
pp. 384-413
Persistent link: https://www.econbiz.de/10014511811
Saved in:
3
Investigation into the festival brand co-creation mechanism : extended application of the customer-based brand equity model
Chi, Xiaoting
;
Zhou, Heng
;
Cai, Gangwei
;
Han, Heesup
- In:
Journal of travel and tourism marketing
41
(
2024
)
3
,
pp. 377-395
Persistent link: https://www.econbiz.de/10014513650
Saved in:
4
Refining hospitality in a post-pandemic landscape : tourist food choices through a latent class nested logit lens
Zhou, Heng
;
Song, Chunyu
;
Chi, Xiaoting
;
Li, Weiwei
; …
- In:
International journal of hospitality management
117
(
2024
),
pp. 1-15
Persistent link: https://www.econbiz.de/10014457837
Saved in:
5
Veganism, a new hotel paradigm : exploring the attributes of vegan-friendly hotels and guest approach behaviors
Yu, Jongsik
;
Kim, Seongseop
;
Baah, Nancy Grace
;
Han, Heesup
- In:
International journal of hospitality management
117
(
2024
),
pp. -11
Persistent link: https://www.econbiz.de/10014457839
Saved in:
6
Building value co-creation with social media marketing, brand trust, and brand loyalty
Sohaib, Muhammad
;
Han, Heesup
- In:
Journal of retailing and consumer services
74
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014364678
Saved in:
7
Corporate sociopolitical activism (CSA) : the role of perceived impact on consumer response to contribution type
Atanga, Barbara Apaalabono
;
Mattila, Anna S.
- In:
International journal of hospitality management
113
(
2023
),
pp. 1-8
Persistent link: https://www.econbiz.de/10014325587
Saved in:
8
Cross-category add-on bundling : impact of the consumption nature of bundled products on discount framing effectiveness
Song, Myungkeun
;
Noone, Breffni M.
;
Mattila, Anna S.
- In:
Journal of travel research : a quarterly publication of …
62
(
2023
)
1
,
pp. 197-216
Persistent link: https://www.econbiz.de/10014245298
Saved in:
9
Does crowdsourcing necessarily lead to brand engagement? : the role of crowdsourcing cues and relationship norms on customer-brand relationships
Herter, Márcia Maurer
;
Shuqair, Saleh
;
Pinto, Diego Costa
- In:
The journal of product & brand management
32
(
2023
)
7
,
pp. 988-1004
Persistent link: https://www.econbiz.de/10014334390
Saved in:
10
Exploring the factors that influence customers' willingness to switch from traditional hotels to green hotels
Quan, Lanji
;
Koo, Bonhak
;
Han, Heesup
- In:
Journal of travel and tourism marketing
40
(
2023
)
3
,
pp. 185-202
Persistent link: https://www.econbiz.de/10014369779
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