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~language:"eng"
~person:"Busser, James A."
~person:"Jaakkola, Elina"
~subject:"Beziehungsmarketing"
~subject:"Konsumentenverhalten"
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Search: subject_exact:"Customer integration"
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Beziehungsmarketing
Konsumentenverhalten
Customer integration
16
Kundenintegration
16
Relationship marketing
14
Betriebliche Wertschöpfung
10
Value creation
10
Dienstleistung
5
Services
5
Customer value
4
Kundenwert
4
Business network
3
Co-creation
3
Consumer behaviour
3
Dienstleistungsmarketing
3
Dienstleistungsqualität
3
Dienstleistungssektor
3
Marketing theory
3
Marketingtheorie
3
Service industry
3
Service quality
3
Service-Dominant Logic
3
Service-dominant logic
3
Services marketing
3
Unternehmensnetzwerk
3
Bibliometrics
2
Bibliometrie
2
Confidence
2
Customer satisfaction
2
Dienstleistungsmanagement
2
Hospital
2
Krankenhaus
2
Kundenzufriedenheit
2
Lieferantenmanagement
2
Satisfaction
2
Service advantage
2
Service management
2
Supplier relationship management
2
Value
2
Value co-creation
2
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Undetermined
9
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Article
12
Book / Working Paper
2
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12
Aufsatz in Zeitschrift
12
Aufsatz im Buch
1
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1
Collection of articles of several authors
1
Sammelwerk
1
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English
Author
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Busser, James A.
Jaakkola, Elina
Hollebeek, Linda D.
26
Brodie, Roderick J.
12
Conduit, Jodie
11
Kumar, V.
9
Malthouse, Edward C.
8
Füller, Johann
7
Hajli, Nick
7
Harrigan, Paul
7
Herstatt, Cornelius
7
Rahman, Zillur
7
Rather, Raouf Ahmad
7
Hippel, Eric von
6
Islam, Jamid Ul
6
Johnson, Lester W.
6
Kaufmann, Hans Rüdiger
6
Loureiro, Sandra Maria Correia
6
Plewa, Carolin
6
Schaarschmidt, Mario
6
Schreier, Martin
6
Shulga, Lenna V.
6
Calder, Bobby J.
5
Carlson, Jamie
5
Edvardsson, Bo
5
Fuchs, Christoph
5
Gligor, David
5
Itani, Omar S.
5
Kamboj, Shampy
5
Khan, Imran
5
Le Nguyen Hau
5
Leckie, Civilai
5
Morgan, Todd
5
Piller, Frank T.
5
Prentice, Catherine
5
Roy, Sanjit
5
Shin, Hakseung
5
Verhoef, Peter C.
5
Verleye, Katrien
5
Żyminkowska, Katarzyna
5
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Journal of service management
3
International journal of hospitality management
2
Journal of hospitality marketing & management
2
Customer engagement : contemporary issues and challenges
1
Industrial marketing management : the international journal for industrial and high-tech firms
1
Journal of Service Management
1
Journal of Service Management: Volume 26, Issue 2
1
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
Journal of service research
1
Journal of service research : JSR
1
Tourism management : research, policies, practice
1
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ECONIS (ZBW)
14
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1
Relational energy and co-creation : effects on hospitality stakeholders' wellbeing
Shulga, Lenna V.
;
Busser, James A.
;
Chang, Wen
- In:
Journal of hospitality marketing & management
31
(
2022
)
8
,
pp. 1026-1047
Persistent link: https://www.econbiz.de/10013459489
Saved in:
2
The reciprocal role of trust in customer value co-creation
Shulga, Lenna V.
;
Busser, James A.
;
Bai, Billy
;
Kim, Hyelin
- In:
Journal of hospitality & tourism research : JHTR ; the …
45
(
2021
)
4
,
pp. 672-696
Persistent link: https://www.econbiz.de/10012520333
Saved in:
3
Hospitality employee and customer role in value co-creation : personal, organizational and collaborative outcomes
Shulga, Lenna V.
;
Busser, James A.
- In:
International journal of hospitality management
91
(
2020
),
pp. 1-12
Persistent link: https://www.econbiz.de/10012389079
Saved in:
4
Customer referencing as business actor engagement behavior : creating value in and beyond triadic settings
Jaakkola, Elina
;
Aarikka-Stenroos, Leena
- In:
Industrial marketing management : the international …
80
(
2019
),
pp. 27-42
Persistent link: https://www.econbiz.de/10012064323
Saved in:
5
Actor engagement in networks : defining the conceptual domain
Brodie, Roderick J.
;
Fehrer, Julia
;
Jaakkola, Elina
; …
- In:
Journal of service research
22
(
2019
)
2
,
pp. 173-188
Persistent link: https://www.econbiz.de/10012007439
Saved in:
6
Co-created value : multidimensional scale and nomological network
Busser, James A.
;
Shulga, Lenna V.
- In:
Tourism management : research, policies, practice
65
(
2018
),
pp. 69-86
Persistent link: https://www.econbiz.de/10011775064
Saved in:
7
Generational profiles in value co-creation interactions
Shulga, Lenna V.
;
Busser, James A.
;
Kim, Hyelin
- In:
Journal of hospitality marketing & management
27
(
2018
)
2
,
pp. 196-217
Persistent link: https://www.econbiz.de/10011848350
Saved in:
8
Factors affecting willingness to participate in consumer generated advertisement
Shulga, Lenna V.
;
Busser, James A.
;
Bai, Billy
- In:
International journal of hospitality management
74
(
2018
),
pp. 214-223
Persistent link: https://www.econbiz.de/10011924667
Saved in:
9
Customer engagement behaviours and value co-creation
Alexander, Matthew
;
Jaakkola, Elina
- In:
Customer engagement : contemporary issues and challenges
,
(pp. 3-20)
.
2016
Persistent link: https://www.econbiz.de/10011430570
Saved in:
10
Customer participation management : developing a comprehensive framework and a research agenda
Mustak, Mekhail
;
Jaakkola, Elina
;
Halinen, Aino
; …
- In:
Journal of service management
27
(
2016
)
3
,
pp. 250-275
Persistent link: https://www.econbiz.de/10011583407
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