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~language:"eng"
~person:"Coetzee, Johan"
~person:"Hamid, Abu Bakar Abdul"
~person:"Prentice, Catherine"
~subject:"Kundenzufriedenheit"
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Kundenzufriedenheit
Beziehungsmarketing
4
Consumer behaviour
4
Customer satisfaction
4
Konsumentenverhalten
4
Relationship marketing
4
Dienstleistungsqualität
3
Service quality
3
Attitudinal loyalty
2
Gambling
2
Glücksspiel
2
Macau
2
Macau casinos
2
attitudinal loyalty
2
Bank
1
Behavioral loyalty
1
Behavioural loyalty
1
Brand
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Brand image
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Brand management
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Brand personality
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Brand satisfaction
1
Casino service quality
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China
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Chinese gamblers
1
Loyalty programme
1
Markenartikel
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Markenführung
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Markenimage
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PLS
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Partial least squares
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Partielle kleinste Quadrate
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Privatkundengeschäft
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Coetzee, Johan
Hamid, Abu Bakar Abdul
Prentice, Catherine
Izogo, Ernest Emeka
2
Quach, Sara
2
Thaichon, Paramaporn
2
Abu Bakar bin Abdul Hamid
1
Afridi, Sajjad Ahmad
1
Agyeiwaah, Elizabeth
1
Ahmad, Bilal
1
Akbar, Muhammad Imad Ud Din
1
Al-dweeri, Rami M. O. O.
1
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Alireza Roustasekehravani
1
Almomani, Hamzeh Q.
1
Amponsah, David K.
1
Arzaqi, Zam
1
Babakus, Emin
1
Batool, Saima
1
Bhagwat, Yashoda
1
Bianchi, Constanza
1
Coetzee, Alex
1
Dayour, Frederick
1
Deitz, George D.
1
Esfidani, Mohammad Rahim
1
Galičic, Vlado
1
Georgi, Dominik
1
Gul, Sajida
1
Gulfraz, Muhammad Bilal
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Hafezniya, Hanieh
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Haider, Maqsood
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Hamid, Ali Abdul
1
Jabarzadeh, Younis
1
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Jamshidi, Dariyoush
1
Jebarajakirthy, Charles
1
Jha, Subhash
1
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1
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Global business & economics review
1
International journal of hospitality management
1
Journal of management research
1
Services marketing quarterly
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ECONIS (ZBW)
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1
Service quality and
attitudinal
loyalty
: the mediating effect of delight on retail banking relationships
Coetzee, Alex
;
Coetzee, Johan
- In:
Global business & economics review
21
(
2018
)
1
,
pp. 120-138
Persistent link: https://www.econbiz.de/10012126577
Saved in:
2
The effect of brand personality and brand satisfaction on brand loyalty : a conceptual paper
Roustasekehravani, Alireza
;
Hamid, Abu Bakar Abdul
; …
- In:
Journal of management research
7
(
2015
)
2
,
pp. 10-26
Persistent link: https://www.econbiz.de/10010500736
Saved in:
3
A patron, a referral and why in Macau casinos : the case of mainland Chinese gamblers
Zeng, Zhong Lu
;
Prentice, Catherine
- In:
International journal of hospitality management
36
(
2014
),
pp. 167-175
Persistent link: https://www.econbiz.de/10010239298
Saved in:
4
Attitudinal and behavioral loyalty amongst casino players in Macau
Prentice, Catherine
- In:
Services marketing quarterly
34
(
2013
)
4
,
pp. 309-321
Persistent link: https://www.econbiz.de/10010208598
Saved in:
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