Krcmar, Helmut; Leimeister, Jan Marco; Weigle, Jörn - Institut für Informatik <München, Technische … - 2001
),· customer-focussed business and service models,· increased competitiveness.[...] … Technology, Haas School of Business,
University of California, USA.
URL: http://www.haas.berkeley.edu/~gebauer/
E …-Mail: gebauer@haas.berkeley.edu
Chris Holland
Manchester Business School, University of Manchester, England.
URL: http …