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~person:"Ariffin, Ahmad Azmi M."
~person:"Noone, Breffni M."
~subject:"Dienstleistungsqualität"
~subject:"Preismanagement"
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Dienstleistungsqualität
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Hotel industry
14
Hotellerie
14
Revenue management
8
Revenue-Management
8
Customer satisfaction
7
Kundenzufriedenheit
7
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hotels
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price
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user-generated content
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Dienstleistungsmarketing
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Ariffin, Ahmad Azmi M.
Noone, Breffni M.
Han, Heesup
15
Law, Chun Hung Roberts
10
Mattila, Anna S.
9
Hunold, Matthias
8
Karatepe, Osman M.
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Kim, Woo Gon
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Torres, Edwin N.
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Shahin, Arash
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Dabestani, Reza
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Denizci Guillet, Basak
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Lee, Seul Ki
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6
Qu, Hailin
6
Caber, Meltem
5
Law, Rob
5
Mantovani, Andrea
5
McGuire, Kelly A.
5
Shirouyehzad, Hadi
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Xu, Xun
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Ye, Qiang
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Albayrak, Tahir
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Ali, Faizan
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Amin, Muslim
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Assaker, Guy
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Journal of revenue and pricing management
4
International journal of hospitality management
2
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
Journal of travel and tourism marketing
1
Managing service quality : MSQ ; an international journal
1
Tourism and hospitality management
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1
Impact of attitudinal loyalty on the frequent unmanaged business traveler's use of price and consumer reviews in hotel choice
Noone, Breffni M.
;
McGuire, Kelly A.
- In:
Journal of revenue and pricing management
15
(
2016
)
1
,
pp. 20-36
Persistent link: https://www.econbiz.de/10011441296
Saved in:
2
Surprise, hospitality, and customer delight in the context of hotel services
Ariffin, Ahmad Azmi M.
;
Omar, Noor Balkhis
- In:
Tourism and hospitality management
,
(pp. 127-142)
.
2016
Persistent link: https://www.econbiz.de/10011569262
Saved in:
3
Pricing for hotel revenue management : evolution in an era of price transparency
Noone, Breffni M.
- In:
Journal of revenue and pricing management
15
(
2016
)
3/4
,
pp. 264-269
Persistent link: https://www.econbiz.de/10011571598
Saved in:
4
The relationships between national identity, hospitality, and satisfaction among foreign hotel guests
Ariffin, Ahmad Azmi M.
;
Nameghi, Ehsaneh Nejad Mohammad
; …
- In:
Journal of travel and tourism marketing
32
(
2015
)
5/6
,
pp. 778-793
Persistent link: https://www.econbiz.de/10011387055
Saved in:
5
Effects of price and user-generated content on consumers' prepurchase evaluations of variably priced services
Noone, Breffni M.
;
McGuire, Kelly A.
- In:
Journal of hospitality & tourism research : JHTR ; the …
38
(
2014
)
4
,
pp. 562-581
Persistent link: https://www.econbiz.de/10010429829
Saved in:
6
Pricing in a social world : the influence of non-price information on hotel choice
Noone, Breffni M.
;
McGuire, Kelly A.
- In:
Journal of revenue and pricing management
12
(
2013
)
5
,
pp. 385-401
Persistent link: https://www.econbiz.de/10010188658
Saved in:
7
Generic dimensionality of hospitality in the hotel industry : a host-guest relationship perspective
Ariffin, Ahmad Azmi M.
- In:
International journal of hospitality management
35
(
2013
),
pp. 171-179
Persistent link: https://www.econbiz.de/10010225816
Saved in:
8
Social media meets hotel revenue management : opportunities, issues and unanswered questions
Noone, Breffni M.
;
McGuire, Kelly A.
;
Rohlfs, Kristin V.
- In:
Journal of revenue and pricing management
10
(
2011
)
4
,
pp. 293-305
Persistent link: https://www.econbiz.de/10009245041
Saved in:
9
Examining the application of six sigma in the service exchange
Noone, Breffni M.
;
Namasivayam, Karthik
;
Tomlinson, …
- In:
Managing service quality : MSQ ; an international journal
20
(
2010
)
3
,
pp. 273-293
Persistent link: https://www.econbiz.de/10003980800
Saved in:
10
Hotel revenue management and the Internet : the effect of price presentation strategies on customers' willingness to book
Noone, Breffni M.
;
Mattila, Anna S.
- In:
International journal of hospitality management
28
(
2009
)
2
,
pp. 272-279
Persistent link: https://www.econbiz.de/10003827290
Saved in:
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