Bewernik, Marc-Andre; Bolsinger, Manuel; Buhl, Hans Ulrich - Institut für Betriebswirtschaftslehre <Augsburg> / … - 2011
management (BPM), common criteria to evaluate the improvement of a process are time, costs, customer satisfaction and output … quality. In contrast, the management of companies focuses on increasing the company’s value, using a value-based management … incorporating value-based management into the area of BPM. In this paper we introduce, based on the design science paradigm, an …