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~person:"Frasquet Deltoro, Marta"
~person:"Gurnani, Haresh"
~person:"Hudetz, Kai"
~subject:"Consumer behaviour"
~subject:"Retail trade"
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Consumer behaviour
Retail trade
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25
Vertriebsweg
25
Einzelhandel
13
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13
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10
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10
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Frasquet Deltoro, Marta
Gurnani, Haresh
Hudetz, Kai
Schramm-Klein, Hanna
17
Yan, Ruiliang
13
Neslin, Scott A.
12
Verhoef, Peter C.
12
Cebollada, Javier
11
Jerath, Kinshuk
9
Chen, Jing
8
Chen, Ying-Ju
8
Schröder, Hendrik
8
Wagner, Gerhard
8
Cai, Gangshu
7
Gao, Fei
7
Geylani, Tansev
7
Steinmann, Sascha
7
Zielke, Stephan
7
Arce-Urriza, Marta
6
Breugelmans, Els
6
Fransoo, Jan C.
6
Gallino, Santiago
6
Gensler, Sonja
6
Kalyanam, Kirthi
6
Karray, Salma
6
Konuş, Umut
6
Liu, Yunchuan
6
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6
Acquila-Natale, Emiliano
5
Dukes, Anthony J.
5
He, Yong
5
Janssen, Maarten C. W.
5
Jiang, Baojun
5
Kushwaha, Tarun
5
Li, Guo
5
Mollá Descals, Alejandro
5
Pei, Zhi
5
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5
Simester, Duncan
5
Skiera, Bernd
5
Steenburgh, Thomas J.
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Ausgewählte Studien des ECC-Handel
3
Journal of retailing and consumer services
3
Handel im Fokus : aus dem Instituts für Handelsforschung an der Universität zu Köln
2
International journal of retail & distribution management
2
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
2
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1
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1
Production and operations management : the flagship research journal of the Production and Operations Management Society
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1
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ECONIS (ZBW)
18
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1
Customer inspiration in retailing : the role of perceived novelty and customer loyalty across offline and online channels
Frasquet Deltoro, Marta
;
Ieva, Marco
;
Mollá Descals, …
- In:
Journal of retailing and consumer services
76
(
2024
),
pp. 1-9
Persistent link: https://www.econbiz.de/10014460825
Saved in:
2
Retail distribution strategy with outlet stores
Bai, Jiaru
;
Gurnani, Haresh
;
Yin, Shuya
- In:
Production and operations management : the flagship …
31
(
2022
)
1
,
pp. 281-303
Persistent link: https://www.econbiz.de/10013163855
Saved in:
3
Online channel adoption in supermarket retailing
Frasquet Deltoro, Marta
;
Ieva, Marco
;
Ziliani, Cristina
- In:
Journal of retailing and consumer services
59
(
2021
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012433770
Saved in:
4
The role of the store in managing postpurchase complaints for omnichannel shoppers
Miquel-Romero, Maria-Jose
;
Frasquet Deltoro, Marta
; …
- In:
Journal of business research : JBR
109
(
2020
),
pp. 288-296
Persistent link: https://www.econbiz.de/10012238069
Saved in:
5
Understanding complaint channel usage in multichannel retailing
Frasquet Deltoro, Marta
;
Ieva, Marco
;
Ziliani, Cristina
- In:
Journal of retailing and consumer services
47
(
2019
),
pp. 94-103
Persistent link: https://www.econbiz.de/10011995526
Saved in:
6
Optimal design of return policies
Tran, Thanh
;
Gurnani, Haresh
;
Desiraju, Ramarao
- In:
Marketing science : the marketing journal of the …
37
(
2018
)
4
,
pp. 649-667
Persistent link: https://www.econbiz.de/10011916603
Saved in:
7
Leadership, dominance, and preeminence in a channel structure with a common retailer
Fang, Fang
;
Gurnani, Haresh
;
Natarajan, Harihara Prasad
- In:
Decision sciences : DS
49
(
2018
)
1
,
pp. 65-120
Persistent link: https://www.econbiz.de/10011875817
Saved in:
8
Do channel integration efforts pay-off in terms of online and offline customer loyalty?
Frasquet Deltoro, Marta
;
Miquel, Maria-José
- In:
International journal of retail & distribution management
45
(
2017
)
7/8
,
pp. 859-873
Persistent link: https://www.econbiz.de/10011775727
Saved in:
9
Understanding loyalty in multichannel retailing : the role of brand trust and brand attachment
Frasquet Deltoro, Marta
;
Mollá Descals, Alejandro
; …
- In:
International journal of retail & distribution management
45
(
2017
)
6
,
pp. 608-625
Persistent link: https://www.econbiz.de/10011747850
Saved in:
10
The role of the brand in driving online loyalty for multichannel retailers
Frasquet Deltoro, Marta
;
Ruiz-Molina, María-Eugenia
; …
- In:
The international review of retail, distribution and …
25
(
2015
)
5
,
pp. 490-502
Persistent link: https://www.econbiz.de/10011534118
Saved in:
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