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~person:"Huemer, Christian"
~person:"Thaichon, Paramaporn"
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Digitale Dienste
11
Web-based service
11
Customer satisfaction
6
Dienstleistungsqualität
6
Kundenzufriedenheit
6
Service quality
6
Beziehungsmarketing
5
Internet
5
Relationship marketing
5
Consumer behaviour
4
Konsumentenverhalten
4
Agent-based modeling
3
Agentenbasierte Modellierung
3
Business process management
3
E-commerce
3
Electronic Commerce
3
Empfehlungssystem
3
Internet service provider
3
Personalisierung
3
Personalization
3
Prozessmanagement
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Semantic web
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Semantisches Web
3
Telecommunications industry
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Telekommunikationssektor
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2
Internet service provider (ISP)
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Mehragentensystem
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Value
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Age profile
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Agent <Informatik>
1
Attitudinal loyalty
1
Attiudinal loyalty
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Behavioural intentions
1
Behavioural loyalty
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1
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Huemer, Christian
Thaichon, Paramaporn
Greenstein, Shane M.
26
Valletti, Tommaso M.
11
Krämer, Jan
9
Peitz, Martin
9
Giovannetti, Emanuele
8
Hess, Thomas
8
Sheth, Jagdish N.
8
Solomon, Michael R.
8
Unhelkar, Bhuvan
8
Waldfogel, Joel
8
Whinston, Andrew B.
8
Altmann, Jörn
7
Frieden, Rob
7
Horton, John J.
7
Jullien, Bruno
7
Aguiar, Luis
6
Bourreau, Marc
6
Ghanbary, Abbass
6
Kajan, Ejub
6
Kourandi, Frago
6
Rand, David G.
6
Rouached, Mohsen
6
Weinhardt, Christof
6
Augereau, Angelique
5
Baghdadi, Youcef
5
Buxmann, Peter
5
Cardoso, Jorge
5
Cheng, Hsing Kenneth
5
D'Annunzio, Anna
5
Foros, Øystein
5
Gans, Joshua
5
Greenstein, Shane
5
Guo, Hong
5
Hong, Yili
5
Katz, Michael L.
5
Krueger, Alan B.
5
Kumar, Dinesh
5
Kumar, Pradeep
5
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EC Web <12, 2011, Toulouse>
1
EC Web <13, 2012, Wien>
1
EC-Web <14, 2013, Prag>
1
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Lecture notes in business information processing : LNBIP
3
Journal of retailing and consumer services
2
Asia Pacific journal of marketing and logistics
1
Handbook of enterprise integration
1
Information systems and e-business management : ISeB
1
International journal of quality and service sciences
1
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
1
Services marketing quarterly
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ECONIS (ZBW)
11
Showing
1
-
10
of
11
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date (oldest first)
1
The moderating role of age in customer loyalty formation process
Thaichon, Paramaporn
;
Lobo, Antonio
;
Quach, Sara
- In:
Services marketing quarterly
37
(
2016
)
1
,
pp. 52-70
Persistent link: https://www.econbiz.de/10011452149
Saved in:
2
Internet service providers' service quality and its effect on customer loyalty of different usage patterns
Quach, Sara
;
Thaichon, Paramaporn
;
Jebarajakirthy, Charles
- In:
Journal of retailing and consumer services
29
(
2016
),
pp. 104-113
Persistent link: https://www.econbiz.de/10011442362
Saved in:
3
The relationship between service quality, satisfaction, trust, value, commitment and loyalty of Internet service providers' customers
Thaichon, Paramaporn
;
Quach, Sara
- In:
Journal of global scholars of marketing science : …
25
(
2015
)
4
,
pp. 295-313
Persistent link: https://www.econbiz.de/10011515067
Saved in:
4
The development of service quality dimensions for internet service providers : retaining customers of different usage patterns
Thaichon, Paramaporn
;
Lobo, Antonio
;
Prentice, Catherine
; …
- In:
Journal of retailing and consumer services
21
(
2014
)
6
,
pp. 1047-1058
Persistent link: https://www.econbiz.de/10010437660
Saved in:
5
An empirical model of home internet service quality in Thailand
Thaichon, Paramaporn
;
Lobo, Antonio
;
Mitsis, Ann
- In:
Asia Pacific journal of marketing and logistics
26
(
2014
)
2
,
pp. 190-210
Persistent link: https://www.econbiz.de/10010349451
Saved in:
6
Achieving customer loyalty through service excellence in internet industry
Thaichon, Paramaporn
;
Lobo, Antonio
;
Mitsis, Ann
- In:
International journal of quality and service sciences
6
(
2014
)
4
,
pp. 274-289
Persistent link: https://www.econbiz.de/10010469099
Saved in:
7
E-commerce and web technologies : 14th international conference, EC-Web 2013, Prague, Czech Republic ; August 27 - 28, 2013 ; proceedings
Huemer, Christian
(
ed.
)
-
2013
Persistent link: https://www.econbiz.de/10010223650
Saved in:
8
E-commerce and web technologies : 13th International Conference, EC-Web 2012, Vienna, Austria, September 4-5, 2012 ; proceedings
Huemer, Christian
(
ed.
)
-
2012
Persistent link: https://www.econbiz.de/10009616574
Saved in:
9
E-commerce and web technologies : 12th International Conference, EC-Web 2011, Toulouse, France, August 30 - September 1, 2011 ; proceedings
Huemer, Christian
(
ed.
);
Setzer, Thomas
(
contributor
)
-
2011
-
1. ed.
Persistent link: https://www.econbiz.de/10009271769
Saved in:
10
Service-oriented enterprise modeling and analysis
Huemer, Christian
;
Liegl, Philipp
;
Schuster, Rainer
; …
- In:
Handbook of enterprise integration
,
(pp. 307-321)
.
2010
Persistent link: https://www.econbiz.de/10003913771
Saved in:
1
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