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~person:"Hyun, Sunghyup Sean"
~source:"econis"
~subject:"Brand management"
~subject:"Customer satisfaction"
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Brand management
Customer satisfaction
Consumer behaviour
35
Konsumentenverhalten
35
Kundenzufriedenheit
23
Beziehungsmarketing
19
Relationship marketing
19
Dienstleistungsqualität
13
Luxury goods
13
Luxusgüter
13
Service quality
13
Brand image
10
Markenführung
10
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Hotellerie
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Holiday behaviour
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Urlaubsverhalten
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Cruise
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Kreuzfahrt
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South Korea
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Hyun, Sunghyup Sean
Han, Heesup
82
Homburg, Christian
44
Loureiro, Sandra Maria Correia
42
Mattila, Anna S.
41
Phau, Ian
38
Usman, Osly
37
Mittal, Vikas
34
Svensson, Göran
33
Bang, Nguyen
32
Prentice, Catherine
31
Gil Saura, Irene
30
Melewar, T. C.
30
Wong, IpKin Anthony
30
Huber, Frank
27
Ringle, Christian M.
27
Aksoy, Lerzan
26
Ko, Eunju
25
Prybutok, Victor R.
25
Jang, Soocheong
24
Park, Jungkun
24
Prayag, Girish
24
Bauer, Hans H.
23
Sarkar, Abhigyan
23
Sharma, Piyush
23
Sreejesh, S.
23
Söderlund, Magnus
23
Bilgihan, Anil
22
Diamantopoulos, Adamantios
22
Hollebeek, Linda D.
22
Shahin, Arash
22
Verhoef, Peter C.
22
Wiedmann, Klaus-Peter
22
Balaji, M. S.
21
Bruhn, Manfred
21
Lee, Choong-Ki
21
Walsh, Gianfranco
21
Casidy, Riza
20
Dawes, John
20
Ekinci, Yuksel
20
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International journal of hospitality management
9
Journal of travel and tourism marketing
9
International journal of contemporary hospitality management
3
International journal of sports marketing & sponsorship
2
Tourism management : research, policies, practice
2
Journal of hospitality marketing & management
1
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
1
Review of managerial science
1
The service industries journal
1
Tourism analysis : an interdisciplinary tourism & hospitality journal
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ECONIS (ZBW)
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1
Perceived hygiene attributes in the hotel industry: customer retention amid the COVID-19 crisis
Yu, Jongsik
;
Seo, Jungwoon
;
Hyun, Sunghyup Sean
- In:
International journal of hospitality management
93
(
2021
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012435868
Saved in:
2
Nature based solutions and customer retention strategy : eliciting customer well-being experiences and self-rated mental health
Han, Heesup
;
Yu, Jongsik
;
Hyun, Sunghyup Sean
- In:
International journal of hospitality management
86
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012241471
Saved in:
3
Effects of nature-based solutions (NBS) on eco-friendly hotel guests' mental health perceptions, satisfaction, switching barriers, and revisit intentions
Han, Heesup
;
Yu, Jongsik
;
Hyun, Sunghyup Sean
- In:
Journal of hospitality marketing & management
29
(
2020
)
5
,
pp. 592-611
Persistent link: https://www.econbiz.de/10012256154
Saved in:
4
Image congruity as a tool for traveler retention : a comparative analysis on South Korean full-service and low-cost airlines
Han, Heesup
;
Koo, Bonhak
;
Hyun, Sunghyup Sean
- In:
Journal of travel and tourism marketing
37
(
2020
)
3
,
pp. 347-360
Persistent link: https://www.econbiz.de/10012289336
Saved in:
5
An empirical study of the role of failure severity in service recovery evaluation in the context of the airline industry
Nikbin, Davoud
;
Hyun, Sunghyup Sean
- In:
Review of managerial science
9
(
2015
)
4
,
pp. 731-749
Persistent link: https://www.econbiz.de/10011346095
Saved in:
6
Customers' relationships leading to brand tribalism and tribe behavioral intentions
Jeong, Ji Youn
;
Hwang, Jinsoo
;
Hyun, Sunghyup Sean
- In:
International journal of hospitality management
88
(
2020
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012293866
Saved in:
7
Impact of hotel-restaurant image and quality of physical-environment, service, and food on satisfaction and intention
Han, Heesup
;
Hyun, Sunghyup Sean
- In:
International journal of hospitality management
63
(
2017
),
pp. 82-92
Persistent link: https://www.econbiz.de/10011705783
Saved in:
8
First-class in-flight services and advertising effectiveness : antecedents of customer-centric innovativeness and brand loyalty in the United States (US) airline industry
Kim, Seontaik
;
Kim, Insin
;
Hyun, Sunghyup Sean
- In:
Journal of travel and tourism marketing
33
(
2016
)
1/3
,
pp. 118-140
Persistent link: https://www.econbiz.de/10011484678
Saved in:
9
Impact of core product quality on sport fans' emotions and behavioral intentions
Behzad Foroughi
;
Davoud Nikbin
;
Hyun, Sunghyup Sean
; …
- In:
International journal of sports marketing & sponsorship
17
(
2016
)
2
,
pp. 110-129
Persistent link: https://www.econbiz.de/10011578568
Saved in:
10
The effects of perceived destination ability and destination brand love on tourists’ loyalty to post-disaster tourism destinations : the case of Korean tourists to Japan
Lee, Kwang-Ho
;
Hyun, Sunghyup Sean
- In:
Journal of travel and tourism marketing
33
(
2016
)
4/6
,
pp. 613-627
Persistent link: https://www.econbiz.de/10011517191
Saved in:
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