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~person:"Kleinaltenkamp, Michael"
~person:"Witell, Lars"
~subject:"Business services"
~subject:"Dienstleistung"
~subject:"Service industry"
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Business services
Dienstleistung
Service industry
Customer integration
23
Kundenintegration
23
Innovation
8
Beziehungsmarketing
7
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7
Betriebliche Wertschöpfung
6
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6
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Schweden
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Kleinaltenkamp, Michael
Witell, Lars
Büttgen, Marion
11
Edvardsson, Bo
9
Gustafsson, Anders
5
Kristensson, Per
5
Bruhn, Manfred
4
Carbonell, Pilar
4
Helkkula, Anu
4
Jaakkola, Elina
4
Oliveira, Pedro
4
Rubalcaba-Bermejo, Luis
4
Sundbo, Jon
4
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3
Bonamigo, Andrei
3
Brodie, Roderick J.
3
Carrubbo, Luca
3
Chen, Ja-Shen
3
Chou, Cindy Yunhsin
3
Fließ, Sabine
3
Grönroos, Christian
3
Komulainen, Hanna
3
Polese, Francesco
3
Schumann, Jan Hendrik
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Wang, Qiang
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Zhao, Xiande
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Zimmer, Marcus
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Altinay, Levent
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2
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2
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2
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2
Cohen, Yuval
2
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Journal of business research : JBR
2
Journal of service management
2
Am Puls wirtschaftlicher Entwicklung : Dienstleistungstrends
1
Gabler Edition Wissenschaft / Business-to-Business-Marketing
1
Service Excellence als Impulsgeber : Strategien - Management - Innovationen - Branchen ; Bernd Stauss zum 60. Geburtstag
1
The handbook of innovation and services : a multi-disciplinary perspective
1
The journal of services marketing
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ECONIS (ZBW)
9
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1
The role of customer knowledge development for incremental and radical service innovation in servitized manufacturers
Johansson, A. Elisabeth
;
Raddats, Chris
;
Witell, Lars
- In:
Journal of business research : JBR
98
(
2019
),
pp. 328-338
Persistent link: https://www.econbiz.de/10012007247
Saved in:
2
Identifying categories of service innovation : a review and synthesis of the literature
Snyder, Hannah
;
Witell, Lars
;
Gustafsson, Anders
; …
- In:
Journal of business research : JBR
69
(
2016
)
7
,
pp. 2401-2408
Persistent link: https://www.econbiz.de/10011490968
Saved in:
3
Exploring dualities of service innovation : implications for service research
Witell, Lars
;
Anderson, Laurel
;
Brodie, Roderick J.
; …
- In:
The journal of services marketing
29
(
2015
)
6/7
,
pp. 436-441
Persistent link: https://www.econbiz.de/10011418320
Saved in:
4
Having a strategy for new service development : does it really matter?
Edvardsson, Bo
;
Meiren, Thomas
;
Schäfer, Adrienne
; …
- In:
Journal of service management
24
(
2013
)
1
,
pp. 25-44
Persistent link: https://www.econbiz.de/10009728604
Saved in:
5
Customer co-creation in service innovation : a matter of communication?
Gustafsson, Anders
;
Kristensson, Per
;
Witell, Lars
- In:
Journal of service management
23
(
2012
)
3
,
pp. 311-327
Persistent link: https://www.econbiz.de/10009619172
Saved in:
6
Kundenintegration in der Dienstleistungsentwicklung : Erfahrungen aus Schweden
Edvardsson, Bo
;
Gustafsson, Anders
;
Witell, Lars
- In:
Am Puls wirtschaftlicher Entwicklung : Dienstleistungstrends
,
(pp. 29-40)
.
2011
Persistent link: https://www.econbiz.de/10008908837
Saved in:
7
Customer integration in service innovation
Edvardsson, Bo
;
Gustafsson, Anders
;
Kristensson, Per
; …
- In:
The handbook of innovation and services : a …
,
(pp. 301-317)
.
2010
Persistent link: https://www.econbiz.de/10003953576
Saved in:
8
Innovationen durch Kundenintegration bei unternehmensbezogenen Dienstleistungen
Kleinaltenkamp, Michael
;
Hellwig, Andrea
- In:
Service Excellence als Impulsgeber : Strategien - …
,
(pp. 197-216)
.
2007
Persistent link: https://www.econbiz.de/10003595897
Saved in:
9
Customer Processes in Business-to-Business Service Transactions
Stiphout, Janine van
;
Frauendorf, Janine
-
2006
-
1. Aufl.
Persistent link: https://www.econbiz.de/10003389048
Saved in:
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