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~person:"Kleinaltenkamp, Michael"
~person:"Witell, Lars"
~subject:"Germany"
~subject:"Kundenwert"
~subject:"Produktentwicklung"
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Kundenwert
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Customer integration
23
Kundenintegration
23
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8
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7
Relationship marketing
7
Betriebliche Wertschöpfung
6
Dienstleistung
6
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6
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Kleinaltenkamp, Michael
Witell, Lars
Herstatt, Cornelius
17
Hippel, Eric von
14
Piller, Frank T.
12
Füller, Johann
11
Brem, Alexander
10
De Jong, Jeroen P. J.
9
Bilgram, Volker
8
Bretschneider, Ulrich
7
Ihl, Christoph
7
Lüthje, Christian
7
Schreier, Martin
7
Schweisfurth, Tim
7
Walcher, Dominik
7
Edvardsson, Bo
6
Hyysalo, Sampsa
6
Lettl, Christopher
6
Nambisan, Satish
6
Reichwald, Ralf
6
Syam, Niladri B.
6
Franke, Nikolaus
5
Gault, Fred
5
Magnusson, Peter
5
Morgan, Todd
5
Möslein, Kathrin
5
Raasch, Christina
5
Vossen, Alexander
5
Büttgen, Marion
4
Cohen-Vernik, Dinah
4
Cui, Anna Shaojie
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Handrich, Matthias
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Hienerth, Christoph
4
Jacob, Frank
4
Jensen, Morten Berg
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Komulainen, Hanna
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Kristensson, Per
4
Leimeister, Jan Marco
4
Lievens, Annouk
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Loginova, Oksana
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Journal of service management
3
Gabler Edition Wissenschaft / Business-to-Business-Marketing
1
Journal of business research : JBR
1
Marketing theory
1
The TQM journal : the international review of organizational improvement
1
The journal of services marketing
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ECONIS (ZBW)
8
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1
The role of customer knowledge development for incremental and radical service innovation in servitized manufacturers
Johansson, A. Elisabeth
;
Raddats, Chris
;
Witell, Lars
- In:
Journal of business research : JBR
98
(
2019
),
pp. 328-338
Persistent link: https://www.econbiz.de/10012007247
Saved in:
2
The changing role of the health care customer : review, synthesis and research agenda
McColl-Kennedy, Janet R.
;
Snyder, Hannah
;
Elg, Mattias
; …
- In:
Journal of service management
28
(
2017
)
1
,
pp. 2-33
Persistent link: https://www.econbiz.de/10011654983
Saved in:
3
Exploring dualities of service innovation : implications for service research
Witell, Lars
;
Anderson, Laurel
;
Brodie, Roderick J.
; …
- In:
The journal of services marketing
29
(
2015
)
6/7
,
pp. 436-441
Persistent link: https://www.econbiz.de/10011418320
Saved in:
4
Institutional logics matter when coordinating resource integration
Edvardsson, Bo
;
Kleinaltenkamp, Michael
;
Tronvoll, Bård
; …
- In:
Marketing theory
14
(
2014
)
3
,
pp. 291-309
Persistent link: https://www.econbiz.de/10010461912
Saved in:
5
Having a strategy for new service development : does it really matter?
Edvardsson, Bo
;
Meiren, Thomas
;
Schäfer, Adrienne
; …
- In:
Journal of service management
24
(
2013
)
1
,
pp. 25-44
Persistent link: https://www.econbiz.de/10009728604
Saved in:
6
Identifying ideas of attractive quality in the innovation process
Witell, Lars
;
Löfgren, Martin
;
Gustafsson, Anders
- In:
The TQM journal : the international review of …
23
(
2011
)
1
,
pp. 87-99
Persistent link: https://www.econbiz.de/10008938680
Saved in:
7
Idea generation : customer co-creation versus traditional market research techniques
Witell, Lars
;
Kristensson, Per
;
Gustafsson, Anders
; …
- In:
Journal of service management
22
(
2011
)
2
,
pp. 140-159
Persistent link: https://www.econbiz.de/10009155031
Saved in:
8
Customer Processes in Business-to-Business Service Transactions
Stiphout, Janine van
;
Frauendorf, Janine
-
2006
-
1. Aufl.
Persistent link: https://www.econbiz.de/10003389048
Saved in:
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