//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~person:"Kleinaltenkamp, Michael"
~person:"Witell, Lars"
~subject:"Germany"
~subject:"Service innovation"
~subject:"Service quality"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Customer integration"
Narrow search
Delete all filters
| 5 applied filters
Year of publication
From:
To:
Subject
All
Germany
Service innovation
Service quality
Customer integration
23
Kundenintegration
23
Innovation
8
Beziehungsmarketing
7
Relationship marketing
7
Betriebliche Wertschöpfung
6
Dienstleistung
6
Services
6
Value creation
6
Dienstleistungssektor
5
Innovation management
5
Innovationsmanagement
5
Schweden
5
Service industry
5
Sweden
5
Dienstleistungsqualität
4
New product development
4
Produktentwicklung
4
Theorie
4
Theory
4
Business services
3
Service-Dominant Logic
3
Service-dominant logic
3
Unternehmensdienstleistung
3
Bundling strategy
2
Customer value
2
Deutschland
2
Dienstleistungsinnovation
2
Dienstleistungsmanagement
2
Dienstleistungsmarketing
2
Gesundheitswesen
2
Health care
2
Health care system
2
Kundenorientierung
2
Kundenwert
2
Leistungsbündel
2
Marketing management
2
more ...
less ...
Online availability
All
Undetermined
4
Type of publication
All
Article
8
Book / Working Paper
1
Type of publication (narrower categories)
All
Article in journal
8
Aufsatz in Zeitschrift
8
Hochschulschrift
1
Language
All
English
9
Author
All
Kleinaltenkamp, Michael
Witell, Lars
Hollebeek, Linda D.
8
Edvardsson, Bo
7
Le Nguyen Hau
7
Pham Ngoc Thuy
7
Büttgen, Marion
6
Walcher, Dominik
6
Piller, Frank T.
5
Reichwald, Ralf
5
Bruhn, Manfred
4
Chen, Ja-Shen
4
Elg, Mattias
4
Engström, Jon
4
Füller, Johann
4
Herstatt, Cornelius
4
Kristensson, Per
4
Mahr, Dominik
4
Palumbo, Rocco
4
Berenguer Contrí, Gloria
3
Bretschneider, Ulrich
3
Carbonell, Pilar
3
Carrubbo, Luca
3
Hadwich, Karsten
3
Helkkula, Anu
3
Islam, Jamid Ul
3
Jonas, Julia M.
3
Kandampully, Jay
3
Khan, Imran
3
Leimeister, Jan Marco
3
McColl-Kennedy, Janet R.
3
Osei-Frimpong, Kofi
3
Polese, Francesco
3
Rahman, Zillur
3
Rather, Raouf Ahmad
3
Sarmah, Bijoylaxmi
3
Schmitz, Gertrud
3
Trischler, Jakob
3
Tronvoll, Bård
3
Verleye, Katrien
3
Zolfagharian, Mohammadali
3
more ...
less ...
Published in...
All
Journal of service management
4
Journal of business research : JBR
2
Gabler Edition Wissenschaft / Business-to-Business-Marketing
1
International journal of quality and service sciences
1
The journal of services marketing
1
Source
All
ECONIS (ZBW)
9
Showing
1
-
9
of
9
Sort
Relevance
Date (newest first)
Date (oldest first)
1
The role of customer knowledge development for incremental and radical service innovation in servitized manufacturers
Johansson, A. Elisabeth
;
Raddats, Chris
;
Witell, Lars
- In:
Journal of business research : JBR
98
(
2019
),
pp. 328-338
Persistent link: https://www.econbiz.de/10012007247
Saved in:
2
The changing role of the health care customer : review, synthesis and research agenda
McColl-Kennedy, Janet R.
;
Snyder, Hannah
;
Elg, Mattias
; …
- In:
Journal of service management
28
(
2017
)
1
,
pp. 2-33
Persistent link: https://www.econbiz.de/10011654983
Saved in:
3
Identifying categories of service innovation : a review and synthesis of the literature
Snyder, Hannah
;
Witell, Lars
;
Gustafsson, Anders
; …
- In:
Journal of business research : JBR
69
(
2016
)
7
,
pp. 2401-2408
Persistent link: https://www.econbiz.de/10011490968
Saved in:
4
Exploring dualities of service innovation : implications for service research
Witell, Lars
;
Anderson, Laurel
;
Brodie, Roderick J.
; …
- In:
The journal of services marketing
29
(
2015
)
6/7
,
pp. 436-441
Persistent link: https://www.econbiz.de/10011418320
Saved in:
5
Having a strategy for new service development : does it really matter?
Edvardsson, Bo
;
Meiren, Thomas
;
Schäfer, Adrienne
; …
- In:
Journal of service management
24
(
2013
)
1
,
pp. 25-44
Persistent link: https://www.econbiz.de/10009728604
Saved in:
6
Co-creation and learning in health-care service development
Elg, Mattias
;
Engström, Jon
;
Witell, Lars
;
Poksinska, …
- In:
Journal of service management
23
(
2012
)
3
,
pp. 328-343
Persistent link: https://www.econbiz.de/10009619170
Saved in:
7
Customer co-creation in service innovation : a matter of communication?
Gustafsson, Anders
;
Kristensson, Per
;
Witell, Lars
- In:
Journal of service management
23
(
2012
)
3
,
pp. 311-327
Persistent link: https://www.econbiz.de/10009619172
Saved in:
8
Solicited diaries as a means of involving patients in development of healthcare services
Elg, Mattias
;
Witell, Lars
;
Poksinska, Bozena
; …
- In:
International journal of quality and service sciences
3
(
2011
)
2
,
pp. 128-145
Persistent link: https://www.econbiz.de/10009299639
Saved in:
9
Customer Processes in Business-to-Business Service Transactions
Stiphout, Janine van
;
Frauendorf, Janine
-
2006
-
1. Aufl.
Persistent link: https://www.econbiz.de/10003389048
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->