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~person:"Sankar, Jeganathan Gomathi"
~person:"Trimetsoontorn, Jirasek"
~subject:"customer satisfaction"
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customer satisfaction
Dienstleistungsqualität
10
Service quality
10
Customer satisfaction
9
Kundenzufriedenheit
9
Consumer behaviour
6
Konsumentenverhalten
6
Beziehungsmarketing
4
Relationship marketing
4
Thailand
4
Hotel industry
3
Hotellerie
3
service quality
3
Bangkok MRT
2
E-commerce
2
Electronic Commerce
2
Innovation
2
Online retailing
2
Online-Handel
2
behavioural intentions
2
customer loyalty
2
,delivery problem
1
Brand image
1
Corporate reputation
1
Dienstleistung
1
Dienstleistungssektor
1
Domestic care
1
Electric power industry
1
Elektrizitätswirtschaft
1
Ernährungssicherung
1
Firmenimage
1
Food
1
Food safety
1
Food security
1
Häusliche Pflege
1
Immaterielle Güter
1
Immaterielle Werte
1
Innovative delivery
1
Intangible assets
1
Intangible goods
1
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8
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Sankar, Jeganathan Gomathi
Trimetsoontorn, Jirasek
Fongsuwan, Wanno
4
Francis, Sebastian K.
4
Ha Thu Nguyen
4
Roberts-Lombard, Mornay
4
Shahin, Arash
4
Vinh Van Thai
4
Baber, Hasnan
3
Carey, Robin
3
Chen, Lisa Y.
3
Chen, Shun-Hsing
3
Makanyeza, Charles
3
Marković, Suzana
3
Ryding, Daniella
3
Singh, Shamsher
3
Syah, Tantri Yanuar Rahmat
3
Söderlund, Magnus
3
Abu Bakar bin Abdul Hamid
2
Ahmed, Rizwan Raheem
2
Akroush, Mamoun N.
2
Al Haj Eid, Mohammad
2
Al Karim, Rashed
2
AlNajem, Mohamad N.
2
Allada, Vijaya Kameswari
2
Anh Thi Tu Le
2
Arsalan Najmi
2
Aslam, Wajeeha
2
Atienza, Ringgold P.
2
Auh, Seigyoung
2
Azman Ismail
2
Balinado, Justine Roy
2
Baloch, Qadar Bakhsh
2
Baquero, Asier
2
Bebber, Suélen
2
Bhatt, Kedar
2
Blomme, Robert J.
2
Burhanuddin, Burhanuddin
2
CHENG, Boon Liat
2
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Published in...
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Journal for global business advancement : JGBA
4
Journal of Contemporary Issues in Business and Government
3
Research journal of business management
1
Source
All
ECONIS (ZBW)
8
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1
Service factors influence on customer satisfaction in innovative e-commerce
Sankar, Jeganathan Gomathi
;
Surya H
- In:
Journal of Contemporary Issues in Business and Government
26
(
2020
)
2
,
pp. 651-656
Persistent link: https://www.econbiz.de/10012506260
Saved in:
2
Customer perception about innovative safety food delivery during lockdown
Sankar, Jeganathan Gomathi
;
Naveenkumar S
- In:
Journal of Contemporary Issues in Business and Government
26
(
2020
)
2
,
pp. 657-660
Persistent link: https://www.econbiz.de/10012506652
Saved in:
3
Service
quality
of e-Commerce logistics services
Sankar, Jeganathan Gomathi
;
Gopalakrishnan T
- In:
Journal of Contemporary Issues in Business and Government
26
(
2020
)
2
,
pp. 672-677
Persistent link: https://www.econbiz.de/10012506687
Saved in:
4
Examining the relationships between
service
quality
, perceived value, customer satisfaction and purchase intentions : a marketing study of Bangkok's metropolitan rapid transit syst...
Chongsanguan, Prapat
;
Trimetsoontorn, Jirasek
; …
- In:
Journal for global business advancement : JGBA
10
(
2017
)
1
,
pp. 3-25
Persistent link: https://www.econbiz.de/10011739072
Saved in:
5
Hierarchical model of
service
quality
and its effect on consumers' perceived image, satisfaction and behavioural intentions : a study of Bangkok's mass rapid transit systems, Thail...
Chongsanguan, Prapat
;
Trimetsoontorn, Jirasek
; …
- In:
Journal for global business advancement : JGBA
9
(
2016
)
4
,
pp. 331-356
Persistent link: https://www.econbiz.de/10011664535
Saved in:
6
Structural equation modelling of
service
quality
and corporate image that affect customer satisfaction in private nursing homes in the Bangkok metropolitan region
Satsanguan, Lanchakorn
;
Fongsuwan, Wanno
; …
- In:
Research journal of business management
9
(
2015
)
1
,
pp. 68-87
Persistent link: https://www.econbiz.de/10011413705
Saved in:
7
The effect of tangible and intangible
service
quality
on customer satisfaction and customer loyalty : a SEM approach towards a five-star hotel in Thailand
Tamwatin, Utid
;
Trimetsoontorn, Jirasek
;
Fongsuwan, Wanno
- In:
Journal for global business advancement : JGBA
8
(
2015
)
4
,
pp. 399-419
Persistent link: https://www.econbiz.de/10011547802
Saved in:
8
Investigating the effect of a hotel's physical environment on customers' pleasure, satisfaction, loyalty and behavioural intentions : a conceptual framework
Suwanamas, Chayuth
;
Trimetsoontorn, Jirasek
;
Fongsuwan, …
- In:
Journal for global business advancement : JGBA
8
(
2015
)
3
,
pp. 283-304
Persistent link: https://www.econbiz.de/10011535922
Saved in:
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