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~person:"Smith, Alan D."
~subject:"Internationales Marketing"
~subject:"Relationship marketing"
~type_genre:"Aufsatz in Zeitschrift"
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Internationales Marketing
Relationship marketing
Beziehungsmarketing
31
USA
17
United States
17
Consumer behaviour
11
Konsumentenverhalten
11
Lieferkette
11
Supply chain
11
E-commerce
9
Electronic Commerce
9
Lieferantenmanagement
9
Supplier relationship management
9
Quality management
6
Qualitätsmanagement
6
CRM
5
Pittsburgh (Pa.)
5
Einzelhandel
4
Retail trade
4
Automotive industry
3
Dienstleistungsmarketing
3
Dienstleistungsqualität
3
E-procurement
3
ERP system
3
ERP-System
3
Elektronische Beschaffung
3
Empirical method
3
Empirische Methode
3
Kfz-Industrie
3
Online retailing
3
Online-Handel
3
Service quality
3
Services marketing
3
Sport event
3
Sportveranstaltung
3
customer relationship management
3
Bargeldloser Zahlungsverkehr
2
Beschaffung
2
Customer satisfaction
2
Dienstleistungssektor
2
Distribution channel
2
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30
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Aufsatz in Zeitschrift
Article in journal
31
Case study
6
Fallstudie
6
Aufsatz im Buch
2
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1
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English
31
Author
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Smith, Alan D.
Han, Heesup
52
Kumar, V.
49
Hollebeek, Linda D.
38
Mattila, Anna S.
37
Verhoef, Peter C.
36
Gil Saura, Irene
35
Homburg, Christian
31
Palmatier, Robert W.
30
Prentice, Catherine
30
Svensson, Göran
30
Vrontis, Demetris
29
Bruhn, Manfred
27
Herrmann, Andreas
27
Loureiro, Sandra Maria Correia
27
Walsh, Gianfranco
27
Grewal, Dhruv
26
Agnihotri, Raj
25
Bang, Nguyen
24
Hyun, Sunghyup Sean
24
Klaus, Philipp
24
Huber, Frank
22
Ruyter, Ko de
22
Thaichon, Park
22
Diamantopoulos, Adamantios
21
Evanschitzky, Heiner
21
Leonidou, Leonidas C.
21
Wong, IpKin Anthony
21
Balaji, M. S.
20
Harrigan, Paul
20
Kumar, Vikas
20
Quach, Sara
20
Wieseke, Jan
20
Karjaluoto, Heikki
19
Rather, Raouf Ahmad
19
Sesé, F. Javier
19
Casidy, Riza
18
Japutra, Arnold
18
Kim, Wansoo
18
Neslin, Scott A.
18
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International journal of business information systems : IJBIS
6
International journal of services and operations management
6
International journal of business innovation and research
4
International journal of electronic finance : IJEF
3
International journal of logistics systems and management
2
International journal of process management and benchmarking : IJPMB
2
Health marketing quarterly
1
International journal of management & enterprise development : IJMED
1
International journal of procurement management
1
International journal of services and operations management : IJSOM
1
International journal of services and standards
1
International journal of sustainable economy
1
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
1
Services marketing quarterly
1
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ECONIS (ZBW)
31
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1
Supply chain considerations in digital strategies, e-procurement and CRM
Smith, Alan D.
- In:
International journal of services and operations …
44
(
2023
)
2
,
pp. 173-195
Persistent link: https://www.econbiz.de/10014226978
Saved in:
2
Search engine
marketing
and customer relationship management within a social media environment
Smith, Alan D.
- In:
International journal of business information systems : …
22
(
2016
)
2
,
pp. 181-210
Persistent link: https://www.econbiz.de/10011610178
Saved in:
3
Ethical and managerial aspects of social network advertisement
Smith, Alan D.
;
Offodile, O. Felix
- In:
Journal of electronic commerce in organizations : the …
14
(
2016
)
4
,
pp. 28-51
Persistent link: https://www.econbiz.de/10011591109
Saved in:
4
Perceived consumer issues associated with online vehicle purchase decisions
Smith, Alan D.
- In:
International journal of process management and …
14
(
2023
)
1
,
pp. 84-107
Persistent link: https://www.econbiz.de/10014314031
Saved in:
5
Corporate succession planning : accident or part of the strategic benchmarking process?
Smith, Alan D.
- In:
International journal of process management and …
12
(
2022
)
6
,
pp. 695-729
Persistent link: https://www.econbiz.de/10013391082
Saved in:
6
Customer relationship management and the impact of e-coupons on B2C retail markets
Smith, Alan D.
;
Shock, James R.
;
Beaves, Robert
- In:
International journal of business information systems : …
30
(
2019
)
2
,
pp. 203-231
Persistent link: https://www.econbiz.de/10012037773
Saved in:
7
Retail managers' perpectives on the effectiveness of corporate e-personalisation initatives
Smith, Alan D.
- In:
International journal of business information systems : …
8
(
2011
)
3
,
pp. 211-246
Persistent link: https://www.econbiz.de/10009312592
Saved in:
8
Strategic leveraging total quality and CRM initiatives : case study of service-orientated firms
Smith, Alan D.
- In:
Services marketing quarterly
32
(
2011
)
1
,
pp. 1-16
Persistent link: https://www.econbiz.de/10008902033
Saved in:
9
The strategic concerns of quality assurance : case study of large reputable firms in the service sector
Smith, Alan D.
- In:
International journal of services and operations management
7
(
2010
)
3
,
pp. 275-299
Persistent link: https://www.econbiz.de/10008798971
Saved in:
10
Shrinking-release window movie releases : potential impacts on best business practices
Smith, Alan D.
- In:
International journal of services and operations management
8
(
2011
)
1
,
pp. 1-26
Persistent link: https://www.econbiz.de/10008823490
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