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~person:"Thaichon, Paramaporn"
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Customer satisfaction
6
Dienstleistungsqualität
6
Digitale Dienste
6
Kundenzufriedenheit
6
Service quality
6
Web-based service
6
Beziehungsmarketing
5
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Thaichon, Paramaporn
Greenstein, Shane M.
26
Valletti, Tommaso M.
11
Krämer, Jan
9
Peitz, Martin
9
Giovannetti, Emanuele
8
Hess, Thomas
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Sheth, Jagdish N.
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Solomon, Michael R.
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Unhelkar, Bhuvan
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Waldfogel, Joel
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Whinston, Andrew B.
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Altmann, Jörn
7
Frieden, Rob
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7
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6
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Kajan, Ejub
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Kourandi, Frago
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Rouached, Mohsen
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Cardoso, Jorge
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Cheng, Hsing Kenneth
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Journal of retailing and consumer services
2
Asia Pacific journal of marketing and logistics
1
International journal of quality and service sciences
1
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
1
Services marketing quarterly
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ECONIS (ZBW)
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1
The moderating role of age in customer loyalty formation process
Thaichon, Paramaporn
;
Lobo, Antonio
;
Quach, Sara
- In:
Services marketing quarterly
37
(
2016
)
1
,
pp. 52-70
Persistent link: https://www.econbiz.de/10011452149
Saved in:
2
Internet service providers' service quality and its effect on customer loyalty of different usage patterns
Quach, Sara
;
Thaichon, Paramaporn
;
Jebarajakirthy, Charles
- In:
Journal of retailing and consumer services
29
(
2016
),
pp. 104-113
Persistent link: https://www.econbiz.de/10011442362
Saved in:
3
The relationship between service quality, satisfaction, trust, value, commitment and loyalty of Internet service providers' customers
Thaichon, Paramaporn
;
Quach, Sara
- In:
Journal of global scholars of marketing science : …
25
(
2015
)
4
,
pp. 295-313
Persistent link: https://www.econbiz.de/10011515067
Saved in:
4
The development of service quality dimensions for internet service providers : retaining customers of different usage patterns
Thaichon, Paramaporn
;
Lobo, Antonio
;
Prentice, Catherine
; …
- In:
Journal of retailing and consumer services
21
(
2014
)
6
,
pp. 1047-1058
Persistent link: https://www.econbiz.de/10010437660
Saved in:
5
An empirical model of home internet service quality in Thailand
Thaichon, Paramaporn
;
Lobo, Antonio
;
Mitsis, Ann
- In:
Asia Pacific journal of marketing and logistics
26
(
2014
)
2
,
pp. 190-210
Persistent link: https://www.econbiz.de/10010349451
Saved in:
6
Achieving customer loyalty through service excellence in internet industry
Thaichon, Paramaporn
;
Lobo, Antonio
;
Mitsis, Ann
- In:
International journal of quality and service sciences
6
(
2014
)
4
,
pp. 274-289
Persistent link: https://www.econbiz.de/10010469099
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