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~person:"Witell, Lars"
~subject:"Innovation management"
~subject:"Qualitätsmanagement"
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Innovation management
Qualitätsmanagement
Services
19
Dienstleistung
17
Innovation
16
Innovationsmanagement
12
Service innovation
12
Dienstleistungssektor
11
Service industry
11
Dienstleistungsinnovation
10
Customer integration
5
Kundenintegration
5
New product development
5
New service development
5
Produktentwicklung
5
Beziehungsmarketing
4
Business services
4
Relationship marketing
4
Unternehmensdienstleistung
4
Enterprise architecture
3
Unternehmensarchitektur
3
Arbeitsgruppe
2
Betriebliche Wertschöpfung
2
Bibliometrics
2
Bibliometrie
2
Customer satisfaction
2
Dienstleistungsqualität
2
Kundenzufriedenheit
2
Literature review
2
Schweden
2
Service quality
2
Sweden
2
Team
2
Value creation
2
Automotive industry
1
Bricolage
1
Bundling strategy
1
COVID-19
1
Capabilities
1
Consumer goods
1
Consumer panels
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2
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English
12
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Witell, Lars
Bruhn, Manfred
12
Edvardsson, Bo
7
Gustafsson, Anders
7
Kristensson, Per
7
Gallouj, Fai͏̈z
6
Haller, Sabine
6
Kowalkowski, Christian
5
Toivonen, Marja
5
Windrum, Paul
5
Ganz, Walter
4
Herrmann, Thomas
4
Herstatt, Cornelius
4
Kindström, Daniel
4
Mention, Anne-Laure
4
Miles, Ian D.
4
Rubalcaba-Bermejo, Luis
4
Schultz, Carsten
4
Spath, Dieter
4
Stauss, Bernd
4
Aas, Tor Helge
3
Agarwal, Renu
3
Benkenstein, Martin
3
Birkelbach, Ralf
3
Bouwman, Harry
3
Bullinger, Hans-Jörg
3
Carrubbo, Luca
3
Chen, Ja-Shen
3
Haaker, Timber
3
Hoffmann, Antje
3
Hydle, Katja Maria
3
Jaschinski, Christoph
3
Jung, Nicole
3
Meiren, Thomas
3
Paech, Niko
3
Raddats, Chris
3
Reddemann, Andreas
3
Reichwald, Ralf
3
Reuver, Mark de
3
Scheer, August-Wilhelm
3
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Journal of business research : JBR
4
European journal of marketing : EJM
1
Journal of retailing and consumer services
1
Journal of service management
1
Journal of service research
1
The Routledge handbook of service research insights and ideas
1
The handbook of innovation and services : a multi-disciplinary perspective
1
The journal of business & industrial marketing
1
The journal of services marketing
1
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ECONIS (ZBW)
12
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1
Service innovativeness in retailing : increasing the relative attractiveness during the COVID-19 pandemic
Pilawa, Joanna
;
Witell, Lars
;
Valtakoski, Aku
; …
- In:
Journal of retailing and consumer services
67
(
2022
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013364443
Saved in:
2
Typologies and frameworks in service innovation
Kowalkowski, Christian
;
Witell, Lars
- In:
The Routledge handbook of service research insights and …
,
(pp. 109-130)
.
2020
Persistent link: https://www.econbiz.de/10012238613
Saved in:
3
Service innovation : a new conceptualization and path forward
Gustafsson, Anders
;
Snyder, Hannah
;
Witell, Lars
- In:
Journal of service research
23
(
2020
)
2
,
pp. 111-115
Persistent link: https://www.econbiz.de/10012216495
Saved in:
4
The role of customer knowledge development for incremental and radical service innovation in servitized manufacturers
Johansson, A. Elisabeth
;
Raddats, Chris
;
Witell, Lars
- In:
Journal of business research : JBR
98
(
2019
),
pp. 328-338
Persistent link: https://www.econbiz.de/10012007247
Saved in:
5
A bricolage perspective on service innovation
Witell, Lars
;
Gebauer, Heiko
;
Jaakkola, Elina
;
Hammedi, Wafa
- In:
Journal of business research : JBR
79
(
2017
),
pp. 290-298
Persistent link: https://www.econbiz.de/10011745390
Saved in:
6
Identifying categories of service innovation : a review and synthesis of the literature
Snyder, Hannah
;
Witell, Lars
;
Gustafsson, Anders
; …
- In:
Journal of business research : JBR
69
(
2016
)
7
,
pp. 2401-2408
Persistent link: https://www.econbiz.de/10011490968
Saved in:
7
Defining service innovation : a review and synthesis
Witell, Lars
;
Snyder, Hannah
;
Gustafsson, Anders
; …
- In:
Journal of business research : JBR
69
(
2016
)
8
,
pp. 2863-2872
Persistent link: https://www.econbiz.de/10011507784
Saved in:
8
Exploring dualities of service innovation : implications for service research
Witell, Lars
;
Anderson, Laurel
;
Brodie, Roderick J.
; …
- In:
The journal of services marketing
29
(
2015
)
6/7
,
pp. 436-441
Persistent link: https://www.econbiz.de/10011418320
Saved in:
9
Understanding new service development and service innovation through innovation modes
Gremyr, Ida
;
Witell, Lars
;
Löfberg, Nina
;
Edvardsson, Bo
; …
- In:
The journal of business & industrial marketing
29
(
2014
)
2
,
pp. 123-131
Persistent link: https://www.econbiz.de/10010248164
Saved in:
10
The effect of customer information during new product development on profits from goods and services
Witell, Lars
;
Gustafsson, Anders
;
Johnson, Michael D.
- In:
European journal of marketing : EJM
48
(
2014
)
9/10
,
pp. 1709-1730
Persistent link: https://www.econbiz.de/10010429767
Saved in:
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