Ricardianto, Prasadja; Ikhsan, Ridho Bramulya; … - In: Journal of open innovation : technology, market, and … 10 (2024) 2, pp. 1-10
-hailing service quality positively affects passengers' perceived safety, satisfaction, and attitudinal loyalty. Perceived safety … positively affects the satisfaction and attitudinal loyalty of passengers. Finally, satisfaction has a positive effect on … passenger attitudinal loyalty. This research contributes that fostering a sense of security is crucial for the ride …