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~subject:"Beziehungsmarketing"
~subject:"Konsumentenverhalten"
~subject:"Kundenservice"
~type_genre:"Aufsatz in Zeitschrift"
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Search: subject_exact:"Selling technique"
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Beziehungsmarketing
Konsumentenverhalten
Kundenservice
Sales behaviour
79
Verkaufsverhalten
79
Salespeople
30
Verkaufspersonal
30
Consumer behaviour
16
USA
16
United States
16
Customer satisfaction
8
Kundenzufriedenheit
8
Selling
8
Verkauf
8
Einzelhandel
5
Relationship marketing
5
Retail trade
5
Brand
4
Customer service
4
Emotion
4
Experiment
4
Kaufentscheidung
4
Markenartikel
4
Preismanagement
4
Pricing strategy
4
Purchase decision
4
Arbeitsverhalten
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Arbeitszufriedenheit
3
B-to-B-Marketing
3
Business-to-business marketing
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China
3
Communication
3
Confidence
3
Corporate culture
3
Deutschland
3
Dienstleistungsqualität
3
Germany
3
Job satisfaction
3
Kommunikation
3
New product development
3
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22
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Aufsatz in Zeitschrift
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6
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Alhouti, Sarah
1
Allon, Gad
1
Barksdale, Hiram C.
1
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1
Bassamboo, Achal
1
Bath, Jatinderpreet Kaur
1
Bawa, Anupam
1
Bonney, Leff
1
Bradford, Kevin Duane
1
Brexendorf, Tim Oliver
1
Brudvig, Susan
1
Bush, Victoria D.
1
Butler, Timothy D.
1
Clark, Ronald A.
1
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1
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1
Dolinski, Dariusz
1
Einav, Liran
1
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1
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1
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1
Guo, Wenxia
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1
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1
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Hochstein, Bryan
1
Jarman, Matthew S.
1
Johnson, Catherine M.
1
Johnson, Julie T.
1
Kehagias, John
1
Kuchler, Theresa
1
Kulesza, Wojciech
1
Laird, Mary Dana
1
Laursen, Keld
1
Lennerts, Silke
1
Levin, Jonathan
1
Liu, Dong
1
Liu, Yongmei
1
Main, Kelley J.
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Published in...
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Journal of marketing theory and practice : JMTP
4
Psychology & marketing
3
Journal of marketing theory and practice
2
Marketing letters : a journal of research in marketing
2
American economic journal : a journal of the American Economic Association
1
European journal of marketing : EJM
1
Frontiers of business research in China : selected publications from Chinese universities
1
Journal of customer behaviour
1
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
1
Journal of retailing and consumer services
1
Management science : journal of the Institute for Operations Research and the Management Sciences
1
Marketing intelligence & planning
1
Marketing review St. Gallen : Marketingfachzeitschrift für Theorie & Praxis
1
Organization science : a journal of the Institute for Operations Research and the Management Sciences ; bridging disciplines to advance knowledge of organizations
1
The journal of personal selling & sales management : JPSSM
1
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ECONIS (ZBW)
22
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date (oldest first)
1
The roles of consumer entitlement, persuasion knowledge, and perceived product knowledge on perceptions of sales pressure
Zboja, James J.
;
Brudvig, Susan
;
Laird, Mary Dana
; …
- In:
Journal of marketing theory and practice : JMTP
29
(
2021
)
4
,
pp. 435-447
Persistent link: https://www.econbiz.de/10012607669
Saved in:
2
The Austrian view and value co-creation process in solution-oriented firms : a seven stage, "solution prototyping" framework
Plouffe, Christopher R.
;
Nagel, Duane
;
Bonney, Leff
; …
- In:
Journal of marketing theory and practice : JMTP
28
(
2020
)
1
,
pp. 79-97
Persistent link: https://www.econbiz.de/10012181637
Saved in:
3
Seeking consumer forgiveness : face management by frontline employees
Bath, Jatinderpreet Kaur
;
Bawa, Anupam
- In:
Journal of marketing theory and practice : JMTP
28
(
2020
)
4
,
pp. 387-402
Persistent link: https://www.econbiz.de/10012483475
Saved in:
4
A wearable sales assistant : capturing dynamic nonverbal communication behaviors using sensor technology
Pauser, Sandra
;
Wagner, Udo
- In:
Marketing letters : a journal of research in marketing
30
(
2019
)
1
,
pp. 13-25
Persistent link: https://www.econbiz.de/10012016695
Saved in:
5
Harnessing internal support to enhance customer relationships : the role of networking, helping, and allocentrism
Bradford, Kevin Duane
;
Liu, Yongmei
;
Shi, Yuying
; …
- In:
Journal of marketing theory and practice : JMTP
27
(
2019
)
2
,
pp. 140-158
Persistent link: https://www.econbiz.de/10012181613
Saved in:
6
Influence of salespersons' nonverbal communication cues on consumer shopping behaviour
Gopal, Das
- In:
Journal of retailing and consumer services
31
(
2016
),
pp. 199-206
Persistent link: https://www.econbiz.de/10011528634
Saved in:
7
The ambivalent consumer : a sequential investigation of response amplification in buyer-seller encounters
Bush, Victoria D.
;
Yang, Lifeng
;
Hill, Katerina E.
- In:
Journal of marketing theory and practice
23
(
2015
)
4
,
pp. 402-414
Persistent link: https://www.econbiz.de/10011340223
Saved in:
8
Assessing sale strategies in online markets using matched listings
Einav, Liran
;
Kuchler, Theresa
;
Levin, Jonathan
; …
- In:
American economic journal : a journal of the American …
7
(
2015
)
2
,
pp. 215-247
Persistent link: https://www.econbiz.de/10011282796
Saved in:
9
Unwanted pursuit behavior : understanding salespeople's desire to pursue and desire to avoid customers
Alhouti, Sarah
;
Butler, Timothy D.
;
Johnson, Catherine M.
; …
- In:
Journal of marketing theory and practice
22
(
2014
)
4
,
pp. 385-400
Persistent link: https://www.econbiz.de/10010510252
Saved in:
10
Attractive chameleons sell : the mimicry-attractiveness link
Kulesza, Wojciech
;
Szypowska, Zofia
;
Jarman, Matthew S.
; …
- In:
Psychology & marketing
31
(
2014
)
7
,
pp. 549-561
Persistent link: https://www.econbiz.de/10010382581
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