//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Business services"
~subject:"Innovationsmanagement"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: "Journal of service management"
Narrow search
Delete all filters
| 2 applied filters
Year of publication
From:
To:
Subject
All
Business services
Innovationsmanagement
Beziehungsmarketing
107
Relationship marketing
107
Consumer behaviour
104
Konsumentenverhalten
103
Dienstleistungsqualität
95
Service quality
95
Customer satisfaction
70
Kundenzufriedenheit
69
Services
60
Dienstleistungssektor
59
Service industry
59
Dienstleistung
58
Customer integration
47
Kundenintegration
47
Innovation
37
Betriebliche Wertschöpfung
36
Value creation
36
Service management
33
Dienstleistungsmanagement
32
Customer service
30
Kundenservice
30
Bundling strategy
24
Leistungsbündel
24
Social Web
24
Social web
24
Service innovation
21
Dienstleistungsmarketing
20
Services marketing
20
Emotion
19
Brand management
18
Service-Dominant Logic
18
Service-dominant logic
18
Markenführung
17
Customer value
16
Innovation management
16
Kundenwert
16
USA
16
United States
16
more ...
less ...
Online availability
All
Undetermined
12
Free
2
Type of publication
All
Article
28
Book / Working Paper
3
Type of publication (narrower categories)
All
Article in journal
31
Aufsatz in Zeitschrift
31
Collection of articles of several authors
3
Sammelwerk
3
Case study
1
Conference proceedings
1
Fallstudie
1
Konferenzschrift
1
more ...
less ...
Language
All
English
31
Author
All
Witell, Lars
3
Edvardsson, Bo
2
Jaakkola, Elina
2
McColl-Kennedy, Janet R.
2
Meiren, Thomas
2
Reynoso, Javier
2
Schäfer, Adrienne
2
Valtakoski, Aku
2
Verma, Rohit
2
Akpinar, Ezgi
1
Alam, Intekhab Ian
1
Ashman, Rachel
1
Bilstein, Nicola
1
Brady, Michael K.
1
Burton, Jamie
1
Bustinza, Oscar F.
1
Böhm, Eva
1
Capel, Celine Marie
1
Cheung, Lilliemay
1
Cramer, Christina
1
De Gosson de Varennes, Serge
1
Domínguez Machuca, José A.
1
Eggert, Andreas
1
Ehret, Michael
1
Engström, Jon
1
Fan, Xiucheng
1
Gebauer, Heiko
1
Gomide, Eduardo H.
1
González-Zamora, Maria del Mar
1
Grohs, Reinhard
1
Gustafsson, Anders
1
Haapasalo, Harri
1
Hacklin, Fredrik
1
Haldimann, Marella
1
Halinen, Aino
1
Harkonen, Janne
1
Holtkamp, Philipp
1
Huikkola, Tuomas
1
Joglekar, Nitin
1
Järvi, Katriina
1
more ...
less ...
Institution
All
QUIS <14., 2015, Shanghai>
1
Published in...
All
Journal of service management
31
Source
All
ECONIS (ZBW)
31
Showing
1
-
10
of
31
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Unfolding the simple heuristics of smart solution development
Huikkola, Tuomas
;
Kohtamäki, Marko
;
Rabetino, Rodrigo
; …
- In:
Journal of service management
33
(
2022
)
1
,
pp. 121-142
Persistent link: https://www.econbiz.de/10012797615
Saved in:
2
Service design in healthcare : a segmentation-based approach
Engström, Jon
;
Norin, Olof
;
De Gosson de Varennes, Serge
; …
- In:
Journal of service management
33
(
2022
)
6
,
pp. 50-78
Persistent link: https://www.econbiz.de/10013537611
Saved in:
3
Customer-to-customer interactions in the sport fan context : typology, framework (C2CIF) and directions for future research
Uhrich, Sebastian
;
Grohs, Reinhard
;
Koenigstorfer, Joerg
- In:
Journal of service management
35
(
2024
)
1
,
pp. 53-70
Persistent link: https://www.econbiz.de/10014456578
Saved in:
4
Digital service innovation : a paradigm shift in technological innovation
Opazo-Basáez, Marco
;
Vendrell-Herrero, Ferran
; …
- In:
Journal of service management
33
(
2022
)
1
,
pp. 97-120
Persistent link: https://www.econbiz.de/10012797614
Saved in:
5
Better together : involving consumers in the ideation, creation and dissemination of transformative value
Bilstein, Nicola
;
Verlegh, Peeter
;
Klostermann, Jan
; …
- In:
Journal of service management
33
(
2022
)
4/5
,
pp. 520-530
Persistent link: https://www.econbiz.de/10013325696
Saved in:
6
Uncovering the structures and maturity of the new service development research field through a bibliometric study : (1984-2014)
Mendes, Glauco H. S.
;
Oliveira, Maicon Gouvea
;
Gomide, …
- In:
Journal of service management
28
(
2017
)
1
,
pp. 182-223
Persistent link: https://www.econbiz.de/10011655012
Saved in:
7
Collaborative innovations in the network environment : QUIS 14
Zhao, Xiande
(
ed.
);
Verma, Rohit
(
ed.
)
-
QUIS <14., 2015, Shanghai>
-
2017
Persistent link: https://www.econbiz.de/10011704045
Saved in:
8
Does one size fit all? : new service development across different types of services
Jaakkola, Elina
;
Meiren, Thomas
;
Witell, Lars
; …
- In:
Journal of service management
28
(
2017
)
2
,
pp. 329-347
Persistent link: https://www.econbiz.de/10011704067
Saved in:
9
Servitization as reinforcement, not transformation
Salonen, Anna
;
Saglam, Onur
;
Hacklin, Fredrik
- In:
Journal of service management
28
(
2017
)
4
,
pp. 662-686
Persistent link: https://www.econbiz.de/10011731216
Saved in:
10
Business service outsourcing in manufacturing firms : an event study
Eggert, Andreas
;
Böhm, Eva
;
Cramer, Christina
- In:
Journal of service management
28
(
2017
)
3
,
pp. 476-498
Persistent link: https://www.econbiz.de/10011758712
Saved in:
1
2
3
4
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->