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~subject:"Indien"
~subject:"Taiwan"
~type_genre:"Case study"
~type_genre:"Systematic review"
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Search: "Dienstleistungsqualität"
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Indien
Taiwan
Dienstleistungsqualität
169
Service quality
169
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28
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25
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Bhaskar, N. Udaya
1
Bose, S. K.
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1
Chahal, Hardeep
1
Chan, Ya-hui
1
Chen, H. T.
1
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1
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1
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
3
Benchmarking : an international journal ; BIJ
1
Cases on branding strategies and product development : successes and pitfalls
1
Economic geography
1
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1
International journal of economics and management science : a biennual journal of School of Management ; the journal of Society of Economics and Management Research (SEMAR), School of Management, Pondicherry University
1
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1
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1
Online banking security measures and data protection
1
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The marketing review
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ECONIS (ZBW)
17
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17
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date (oldest first)
1
Expectation and perception of internet banking service quality of select Indian private and public sector banks : a comparative case study
Ray, Nilanjan
- In:
Online banking security measures and data protection
,
(pp. 58-68)
.
2017
Persistent link: https://www.econbiz.de/10011610405
Saved in:
2
Quality and accountability in healthcare delivery : audit evidence from primary care providers in India
Das, Jishnu
;
Holla, Alaka
;
Mohpal, Aakash
; …
-
2015
Persistent link: https://www.econbiz.de/10011298475
Saved in:
3
Service branding through quality practices in public and private telecommunication organization
Krishnan, Archana
- In:
Cases on branding strategies and product development : …
,
(pp. 79-102)
.
2015
Persistent link: https://www.econbiz.de/10010504648
Saved in:
4
Applying a revised SQPM in the Define Step of Six Sigma and a case study
Chen, K. S.
;
Chen, H. T.
;
Lin, C. L.
- In:
Total quality management & business excellence : an …
23
(
2012
)
3
,
pp. 309-324
Persistent link: https://www.econbiz.de/10009553694
Saved in:
5
A framework for the selection of Six Sigma projects in services : case studies of banking and health care services in Taiwan
Hsieh, Ying-jiun
;
Huang, Lan-ying
;
Wang, Chi-tai
- In:
Service business
6
(
2012
)
2
,
pp. 243-264
Persistent link: https://www.econbiz.de/10009534895
Saved in:
6
Mumbai's models of service excellence : what the city's dabbawalas can teach your company about quality
Thomke, Stefan H.
- In:
Harvard business review : HBR
90
(
2012
)
11
,
pp. 121-126
Persistent link: https://www.econbiz.de/10009665392
Saved in:
7
Improving the service quality of ocean container carriers : an Indian case study
Kannan, Vanumamalai
;
Bose, S. K.
;
Kannan, N. G.
- In:
Benchmarking : an international journal ; BIJ
19
(
2012
)
6
,
pp. 709-729
Persistent link: https://www.econbiz.de/10009680014
Saved in:
8
Understanding e-learning service quality of a commercial bank by using Kano's model
Chen, Ling-hsiu
;
Kuo, Ying-feng
- In:
Total quality management & business excellence : an …
22
(
2011
)
1/2
,
pp. 99-116
Persistent link: https://www.econbiz.de/10008986641
Saved in:
9
"We are not contractors" : professionalizing the interactive service work of NGOs in Rajasthan, India
O'Reilly, Kathleen
- In:
Economic geography
87
(
2011
)
2
,
pp. 207-226
Persistent link: https://www.econbiz.de/10009010101
Saved in:
10
Measuring service quality in apparel retailing : a study in the state of Andhra Pradesh
Bhaskar, N. Udaya
;
Devi, P. Uma Maheswari
;
Shekhar, B. Raja
- In:
International journal of economics and management …
1
(
2011
)
1
,
pp. 80-88
Persistent link: https://www.econbiz.de/10009503527
Saved in:
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