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Services
Services marketing
1,691
Dienstleistungsmarketing
1,671
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388
Relationship marketing
388
Theory
312
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311
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310
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287
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285
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281
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168
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153
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144
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118
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101
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100
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100
Service-Dominant Logic
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Lieferantenmanagement
92
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92
USA
85
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85
Betriebliche Wertschöpfung
74
Value creation
74
services marketing
69
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64
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Bruhn, Manfred
6
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4
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3
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3
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3
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3
Meyer, Anton
3
Rogoziński, Kazimierz
3
Vargo, Stephen L.
3
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2
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2
Benoit, Sabine
2
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2
Dev, Chekitan S.
2
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2
Gaiser, Brigitte
2
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2
Guo, Liang
2
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2
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2
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2
Kröger, Sonja
2
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2
Lusch, Robert F.
2
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2
Meffert, Heribert
2
Ordóñez de Pablos, Patricia
2
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2
Polese, Francesco
2
Reimer, Anja
2
Reppenhagen, Nora
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2
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2
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2
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1
Aleff, Hans-Jörg
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Alexander Joseph Ibnu Wibowo
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1
Universität St. Gallen
1
Workshop für Dienstleistungsmarketing <16, 2012, Kaiserslautern>
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The journal of services marketing
8
Journal of service management
5
SpringerLink / Bücher
5
The service industries journal
5
Gabler Edition Wissenschaft / Focus Dienstleistungsmarketing
4
Journal of service research
4
Journal of service research : JSR
4
Services marketing quarterly
4
Industrial marketing management : the international journal for industrial and high-tech firms
3
Springer eBook Collection / Business and Economics
3
A Research Agenda for Service Marketing
2
Die Unternehmung : Swiss journal of business research and practice ; Organ der Schweizerischen Gesellschaft für Betriebswirtschaft (SGB)
2
Fokus Dienstleistungsmarketing
2
Gabler Edition Wissenschaft / Marken- und Produktmanagement
2
International journal of contemporary hospitality management
2
International journal of quality and service sciences
2
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
2
International journal of services and operations management
2
Journal of business research : JBR
2
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
2
Journal of retailing and consumer services
2
Neue Herausforderungen an das Dienstleistungsmarketing
2
AMS review : official publication of the Academy of Marketing Science
1
Aktuelle Entwicklungen im Dienstleistungsmarketing
1
Berner betriebswirtschaftliche Schriften
1
Business process management journal
1
Business-Edition
1
Dienstleistungsmarketing : Impulse für Forschung und Management ; [Workshop Dienstleistungsmarketing im November 2003]
1
Dienstleistungsmarketing, Kommunikationspolitik und Tourismus
1
Dienstleistungsproduktion : [Absatzmarketing, Produktivität, Haftungsrisiken, Serviceintensität, Outsourcing]
1
Dienstleistungsqualität : Konzepte - Methoden - Erfahrungen
1
Diskussionsbeiträge / Fachbereich Wirtschaftswissenschaft, FernUniversität in Hagen : Diskussionspapier
1
E-Services : opportunities and threats
1
Economia e diritto del terziario : rivista quadrimestrale
1
Economies et sociétés ; 37,11
1
Eichstätter Hochschulreden
1
Ekonomi och samhälle : Skrifter uitgivna av Svenska Handelshögskolan
1
European journal of marketing
1
European journal of marketing : EJM
1
European review of service economics and management
1
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ECONIS (ZBW)
150
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51
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Date (oldest first)
51
Relationality in the service logic of value creation
FitzPatrick, Mary
;
Varey, Richard J.
;
Grönroos, Christian
- In:
The journal of services marketing
29
(
2015
)
6/7
,
pp. 463-471
Persistent link: https://www.econbiz.de/10011418346
Saved in:
52
Information search behaviour of service consumers : review and future directions
Utkarsh
;
Medhavi, Sanjay
- In:
The marketing review
15
(
2015
)
2
,
pp. 201-219
Persistent link: https://www.econbiz.de/10011504744
Saved in:
53
Waiting in multi-stage services : an exploration across service industries
Bergh, Dennis G. von
;
Ghijsen, Paul W. T.
;
Gelderman, …
- In:
International journal of business and globalisation : IJBG
14
(
2015
)
2
,
pp. 187-207
Persistent link: https://www.econbiz.de/10011530675
Saved in:
54
Developing the concept of life-cycle service offering
Rabetino, Rodrigo
;
Kohtamäki, Marko
;
Lehtonen, Heini
; …
- In:
Industrial marketing management : the international …
49
(
2015
),
pp. 53-66
Persistent link: https://www.econbiz.de/10011373947
Saved in:
55
The complex role of complexity : how service providers can mitigate negative effects of perceived service complexity when selling professional services
Mikolon, Sven
;
Kolberg, Anika
;
Haumann, Till
;
Wieseke, Jan
- In:
Journal of service research : JSR
18
(
2015
)
4
,
pp. 513-528
Persistent link: https://www.econbiz.de/10011392292
Saved in:
56
Motivating customers to adhere to expert advice in professional services : a medical service context
Seiders, Kathleen
;
Flynn, Andrea Godfrey
;
Berry, Leonard L.
- In:
Journal of service research : JSR
18
(
2015
)
1
,
pp. 39-58
Persistent link: https://www.econbiz.de/10010483440
Saved in:
57
Service systems : a broadened framework and research agenda on value propositions, engagement, and service experience
Chandler, Jennifer D.
;
Lusch, Robert F.
- In:
Journal of service research : JSR
18
(
2015
)
1
,
pp. 6-22
Persistent link: https://www.econbiz.de/10010483444
Saved in:
58
Co-creating service experience
Jaakkola, Elina
(
contributor
)
-
2015
Persistent link: https://www.econbiz.de/10011401228
Saved in:
59
Service experience co-creation : conceptualization, implications, and future research directions
Jaakkola, Elina
;
Helkkula, Anu
;
Aarikka-Stenroos, Leena
- In:
Journal of service management
26
(
2015
)
2
,
pp. 182-205
Persistent link: https://www.econbiz.de/10011401238
Saved in:
60
Co-creating service experience practices
McColl-Kennedy, Janet R.
;
Cheung, Lilliemay
;
Ferrier, …
- In:
Journal of service management
26
(
2015
)
2
,
pp. 249-275
Persistent link: https://www.econbiz.de/10011401339
Saved in:
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