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website functionality
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Information systems and e-business management : ISeB
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E-commerce websites, consumer order fulfillment and after-sales service satisfaction : the customer is always right, even after the shopping cart check-out
Camilleri, Mark Anthony
- In:
Journal of strategy and management
15
(
2022
)
3
,
pp. 377-396
Persistent link: https://www.econbiz.de/10013332414
Saved in:
2
The influence of
website
functionality
, drivers and perceived risk on customer satisfaction in online shopping : an emerging economy case
Tandon, Urvashi
;
Kiran, Ravi
;
Sah, Ash N.
- In:
Information systems and e-business management : ISeB
16
(
2018
)
1
,
pp. 57-91
Persistent link: https://www.econbiz.de/10011849778
Saved in:
3
Analyzing customer satisfaction : users perspective towards online shopping
Tandon, Urvashi
;
Kiran, Ravi
;
Sah, Ash
- In:
Nankai business review international
8
(
2017
)
3
,
pp. 266-288
Persistent link: https://www.econbiz.de/10011775944
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