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Holloway, Betsy Bugg
12
Beatty, Sharon E.
5
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Walsh, Gianfranco
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Wang, Sijun
2
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Deitz, George D.
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Diette, Timothy M.
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1
Corporate social responsibility authenticity : investigating its antecedents and outcomes
Alhouti, Sarah
;
Johnson, Catherine M.
;
Holloway, Betsy Bugg
- In:
Journal of business research : JBR
69
(
2016
)
3
,
pp. 1242-1249
Persistent link: https://www.econbiz.de/10011440321
Saved in:
2
Acquiring new donors : a field experiment using bonus trigger incentives
Helms McCarty, Sara
;
Diette, Timothy M.
;
Holloway, …
- In:
Nonprofit and voluntary sector quarterly
45
(
2016
)
2
,
pp. 261-274
Persistent link: https://www.econbiz.de/10011483463
Saved in:
3
Frontline service employee compliance with customer special requests
Beatty, Sharon E.
;
Ogilvie, Jessica
;
Northington, …
- In:
Journal of service research : JSR
19
(
2016
)
2
,
pp. 158-173
Persistent link: https://www.econbiz.de/10011485432
Saved in:
4
The mediating effects of customers' intimacy perceptions on the trust-commitment relationship
Ponder, Nicole
;
Holloway, Betsy Bugg
;
Hansen, John D.
- In:
The journal of services marketing
30
(
2016
)
1
,
pp. 75-87
Persistent link: https://www.econbiz.de/10011445670
Saved in:
5
Measuring client-based corporate reputation in B2B professional services : scale development and validation
Walsh, Gianfranco
;
Beatty, Sharon E.
;
Holloway, Betsy Bugg
- In:
The journal of services marketing
29
(
2015
)
3
,
pp. 173-187
Persistent link: https://www.econbiz.de/10011309002
Saved in:
6
The benefits of sales force automation (SFA) : an empirical examination of SFA usage on relationship quality and performance
Holloway, Betsy Bugg
;
Deitz, George D.
;
Hansen, John D.
- In:
Journal of relationship marketing : innovations & …
12
(
2013
)
4
,
pp. 223-242
Persistent link: https://www.econbiz.de/10010244789
Saved in:
7
Cross-cultural effects in E-retailing : the moderating role of cultural confinement in differentiating Mexican from non-Mexican Hispanic consumers
Huggins, Kyle A.
;
Holloway, Betsy Bugg
;
White, Darin W.
- In:
Journal of business research : JBR
66
(
2013
)
3
,
pp. 321-327
Persistent link: https://www.econbiz.de/10009720299
Saved in:
8
Customer-based corporate reputation : introducing a new segmentation criterion
Walsh, Gianfranco
;
Beatty, Sharon E.
;
Holloway, Betsy Bugg
- In:
Reputation Management
,
(pp. 151-161)
.
2011
Persistent link: https://www.econbiz.de/10009271984
Saved in:
9
Conjoint analysis in entrepreneurship research : a review and research agenda
Lohrke, Franz T.
;
Holloway, Betsy Bugg
;
Woolley, Thomas W.
- In:
Organizational research methods : ORM
13
(
2010
)
1
,
pp. 16-30
Persistent link: https://www.econbiz.de/10003928805
Saved in:
10
Consumer relationship proneness: a reexamination and extension across service exchanges
Parish, Janet Turner
;
Holloway, Betsy Bugg
- In:
The journal of services marketing
24
(
2010
)
1
,
pp. 61-73
Persistent link: https://www.econbiz.de/10003953410
Saved in:
11
Betrayal? : relationship quality implications in service recovery
Holloway, Betsy Bugg
;
Wang, Sijun
;
Beatty, Sharon E.
- In:
The journal of services marketing
23
(
2009
)
6
,
pp. 385-396
Persistent link: https://www.econbiz.de/10009525724
Saved in:
12
Satisfiers and dissatisfiers in the online environment : a critical incident assessment
Holloway, Betsy Bugg
;
Beatty, Sharon E.
- In:
Journal of service research : JSR
10
(
2007/08
)
4
,
pp. 347-364
Persistent link: https://www.econbiz.de/10003705721
Saved in:
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