//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"International journal of electronic customer relationship management : IJECRM"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject:"Electronic commerce"
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
E-commerce
51
Electronic Commerce
51
Beziehungsmarketing
38
Relationship marketing
38
Customer satisfaction
16
Kundenzufriedenheit
16
Consumer behaviour
14
Konsumentenverhalten
14
Online retailing
13
Online-Handel
13
Dienstleistungsqualität
9
Internet marketing
9
Online-Marketing
9
Service quality
9
Confidence
5
Customer service
5
Kundenservice
5
Vertrauen
5
e-CRM
5
Internet
4
KMU
4
Marketing management
4
Marketingmanagement
4
Mobile communications
4
Mobilkommunikation
4
SME
4
Website
4
customer satisfaction
4
Bibliometrics
3
Bibliometrie
3
Einzelhandel
3
Information technology
3
Informationstechnik
3
Retail trade
3
Taiwan
3
customer loyalty
3
customer relationship management
3
Bank
2
China
2
Data Mining
2
more ...
less ...
Online availability
All
Undetermined
9
Type of publication
All
Article
50
Book / Working Paper
1
Type of publication (narrower categories)
All
Article in journal
51
Aufsatz in Zeitschrift
51
Case study
1
Collection of articles of several authors
1
Fallstudie
1
Sammelwerk
1
Language
All
English
51
Author
All
Al-nassar, Bilal Ali Yaseen
2
Arsalan Najmi
2
Abu-Shanab, Emad
1
Adebanjo, Dotun
1
Ahmad, Wasim
1
Ahmed, Waqar
1
Algharabat, Raed S.
1
Anagreh, Layla
1
Atchariyachanvanich, Kanokwan
1
Aziz, R. Abd El
1
Babgohari, Ali Zamani
1
Batenburg, Ronald
1
Boas, Vânia Vilas
1
Bodendorf, Freimut
1
Chen, Tser-yieth
1
Cheng, F. F.
1
Chowdhury, Sanjit Roy
1
Corbitt, Brian
1
Couto, João Pedro Almeida
1
Ellioon, A.
1
Esfidani, Mohammad R.
1
Esmaili, Ebrahim
1
Essawi, N. El
1
Farooq, Umar
1
Fathian, Mohammad
1
Feng, Cheng-min
1
Ford, John B.
1
Foroutan, Neda
1
Galbreath, Jeremy
1
Garcia-Diaz, Alberto
1
Gide, E.
1
Goldkuhl, Göran
1
Guimaraes, Tor
1
Hamedi, Mahdie
1
Hawamdeh, Suliman
1
Heiens, Richard A.
1
Hemmati, Amin
1
Hoffman, K. Douglas
1
Hou, Jia-jeng
1
Huang, Y. T.
1
more ...
less ...
Published in...
All
International journal of electronic customer relationship management : IJECRM
SpringerLink / Bücher
246
Journal of retailing and consumer services
202
Electronic commerce research
177
Journal of business research : JBR
142
Information systems and e-business management : ISeB
119
International journal of business information systems : IJBIS
100
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
100
Journal of internet commerce
100
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
98
International journal of electronic business
97
Industrial marketing management : the international journal for industrial and high-tech firms
90
International journal of e-business research : an official publication of the Information Resources Management Association
89
International journal of production economics
89
Management science : journal of the Institute for Operations Research and the Management Sciences
88
Information systems research : ISR
87
Springer eBook Collection
87
European journal of operational research : EJOR
85
NBER working paper series
80
Electronic commerce research and applications
76
Electronic markets : the international journal on networked business
75
Premier reference source
75
Annual series / Foreign Office : pres. to the both Houses of Parliament by command of His Majesty
74
International journal of electronic marketing and retailing : IJEMR
74
Technological forecasting & social change : an international journal
74
Journal of electronic commerce research : JECR
69
International journal of electronic commerce : IJEC
66
Electronic markets : EM ; the international journal of electronic commerce and business media
64
Transportation research / E : an international journal
63
Gabler Edition Wissenschaft
59
Journal of management information systems : JMIS
59
NBER Working Paper
58
International journal of production research
56
Springer eBook Collection / Business and Economics
54
Working paper / National Bureau of Economic Research, Inc.
52
International journal of internet marketing and advertising : IJIMA
48
Telecommunications policy : the international journal of digital economy, data sciences and new media
48
International journal of networking and virtual organisations : IJNVO
46
Journal of retailing
45
CESifo working papers
42
more ...
less ...
Source
All
ECONIS (ZBW)
51
Showing
1
-
10
of
51
Sort
Relevance
Date (newest first)
Date (oldest first)
1
Theoretical investigation of the antecedent role of review valence in building electronic customer relationships
Liu, Ran
;
Ford, John B.
;
Raajpoot, Nusser
- In:
International journal of electronic customer …
13
(
2022
)
3
,
pp. 187-202
Persistent link: https://www.econbiz.de/10014309474
Saved in:
2
Towards the analysis of e-CRM practices using an integrated fuzzy approach
Babgohari, Ali Zamani
;
Hamedi, Mahdie
;
Yazdi, …
- In:
International journal of electronic customer …
13
(
2022
)
3
,
pp. 272-293
Persistent link: https://www.econbiz.de/10014309481
Saved in:
3
A path to empower consumers' lookout : analysing the role of digital strategies on consumers' intention to buy from the perspective of TBP
Waheed, Abdul
;
Ahmad, Wasim
;
Syed, Nida
;
Farooq, Umar
; …
- In:
International journal of electronic customer …
13
(
2022
)
4
,
pp. 342-356
Persistent link: https://www.econbiz.de/10014309488
Saved in:
4
The impact of e-service quality and ease of use of e-customer relationship management : a study of mobile phone services in Jordan
Al-nassar, Bilal Ali Yaseen
- In:
International journal of electronic customer …
13
(
2021
)
2
,
pp. 146-165
Persistent link: https://www.econbiz.de/10012939797
Saved in:
5
The role of technical and relational factors in trust and predisposition for online commerce : digital markets and consumer perspective
Boas, Vânia Vilas
;
Sousa, Bruno
- In:
International journal of electronic customer …
13
(
2021
)
2
,
pp. 166-185
Persistent link: https://www.econbiz.de/10012939798
Saved in:
6
Future research direction for customer satisfaction in relation to complaint handling and service recovery in e-commerce
Kumari, Parveen
;
Kumar, Satinder
- In:
International journal of electronic customer …
12
(
2020
)
3
,
pp. 191-204
Persistent link: https://www.econbiz.de/10012509217
Saved in:
7
Investigating factors in implementation of electronic customer relationship management and its consequences in private hospitals in Isfahan city
Seify, Mohsen
;
Tabaeeian, Reihaneh Alsadat
; …
- In:
International journal of electronic customer …
12
(
2020
)
3
,
pp. 225-245
Persistent link: https://www.econbiz.de/10012509228
Saved in:
8
Role of e-service quality in articulating e-WOM : a serial mediation approach
Kaur, Baljit
- In:
International journal of electronic customer …
12
(
2020
)
4
,
pp. 309-325
Persistent link: https://www.econbiz.de/10012509247
Saved in:
9
Clarifying the effect of customer knowledge management to improve business performance of banks : considering the role of electronic customer relationship management
Rastgar, Abbas Ali
;
Esmaili, Ebrahim
;
Naderi, Reihaneh
; …
- In:
International journal of electronic customer …
12
(
2019
)
2
,
pp. 108-123
Persistent link: https://www.econbiz.de/10012253367
Saved in:
10
Factors affecting acceptance of the internet as a marketing intelligence tool among sales staff
Foroutan, Neda
;
Esfidani, Mohammad R.
- In:
International journal of electronic customer …
11
(
2017/2018
)
2
,
pp. 142-157
Persistent link: https://www.econbiz.de/10011966913
Saved in:
1
2
3
4
5
6
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->