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Search: subject:"Loyalty"
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Beziehungsmarketing
22
Relationship marketing
22
Customer satisfaction
16
Kundenzufriedenheit
16
Consumer behaviour
14
Dienstleistungsqualität
14
Konsumentenverhalten
14
Service quality
14
Customer loyalty
8
Loyalty
5
Confidence
4
Satisfaction
4
Vertrauen
4
Brand management
3
E-commerce
3
Einzelhandel
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Electronic Commerce
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Kundenbindungsprogramm
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Lieferantenmanagement
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Loyalty program
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Markenführung
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Marketing management
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Marketingmanagement
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Retail trade
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Supplier relationship management
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Service business
Journal of retailing and consumer services
215
Journal of business research : JBR
140
International journal of hospitality management
79
Journal of travel and tourism marketing
61
The service industries journal
50
Cogent business & management
45
Journal of hospitality marketing & management
45
SpringerLink / Bücher
41
Tourism management : research, policies, practice
40
Asia Pacific journal of marketing and logistics
39
The journal of brand management : an international journal
39
The journal of product & brand management
39
The journal of services marketing
38
European journal of marketing : EJM
35
International journal of contemporary hospitality management
35
Journal of the Academy of Marketing Science
35
Services marketing quarterly
31
Journal of retailing
30
Psychology & marketing
30
Cogent Business & Management
29
Journal of Business Research
28
International journal of retail & distribution management
27
Marketing letters : a journal of research in marketing
27
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
26
Journal of strategic marketing
26
Marketing intelligence & planning
26
The international review of retail, distribution and consumer research
26
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
24
The international journal of bank marketing : IJBM
24
Australasian marketing journal
23
Journal of Asian finance, economics and business : JAFEB
23
Tourism management perspectives : TMP
23
MPRA Paper
22
Marketing Science
22
Industrial marketing management : the international journal for industrial and high-tech firms
21
NBER working paper series
21
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
21
Journal of Business Ethics
20
Research
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ECONIS (ZBW)
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1
Consumer psychological reactance to coalition
loyalty
program : price-consciousness as a moderator
Chang, Hsin Hsin
;
Wong, Kit Hong
- In:
Service business
12
(
2018
)
2
,
pp. 379-402
Persistent link: https://www.econbiz.de/10011915080
Saved in:
2
Brands' perceived sustainable development goals : index development and applications with professional sport teams and fast-food brands
Lorgnier, Nicolas G. A.
;
Su, Che-Jen
;
O'Rourke, Shawn M.
- In:
Service business
16
(
2022
)
1
,
pp. 125-157
Persistent link: https://www.econbiz.de/10013172569
Saved in:
3
The quality of physical-electronic hybrid services and its impact on customer
loyalty
Shen, Pengyi
;
Ma, Zecong
- In:
Service business
16
(
2022
)
4
,
pp. 1065-1080
Persistent link: https://www.econbiz.de/10013459532
Saved in:
4
Lifelong good soldiers of higher education institutions : driving factors and obstructions of alumni
loyalty
Wu, Shih-Hao
;
Huang, Stephen Chi-Tsun
;
Tsai, Ching-Yi Daphne
- In:
Service business
16
(
2022
)
2
,
pp. 331-357
Persistent link: https://www.econbiz.de/10013273621
Saved in:
5
A peer-to-peer (P2P) platform business model : the case of Airbnb
Lee, Kwang-Ho
;
Kim, DongHee
- In:
Service business
13
(
2019
)
4
,
pp. 647-669
Persistent link: https://www.econbiz.de/10012124394
Saved in:
6
The antecedents and influences of airline
loyalty
programs: the moderating role of involvement
Wang, Edward Shih-tse
;
Chen, Lily Shui-lien
;
Chen, I. Fei
- In:
Service business
9
(
2015
)
2
,
pp. 257-280
Persistent link: https://www.econbiz.de/10011296050
Saved in:
7
Effects of customer personal characteristics on the satisfaction-
loyalty
link : a multi-method approach
Lee, Aejoo
;
Back, Ki-Joon
;
Park, Jungkun
- In:
Service business
11
(
2017
)
2
,
pp. 279-297
Persistent link: https://www.econbiz.de/10011732366
Saved in:
8
Service quality in blood donation : satisfaction, trust and
loyalty
Melián-Alzola, Lucía
;
Martín-Santana, Josefa D.
- In:
Service business
14
(
2020
)
1
,
pp. 101-129
Persistent link: https://www.econbiz.de/10012172764
Saved in:
9
Effects of demotion in
loyalty
programs on brand-switching intentions
Hwang, Insuk
;
Kwon, Hyukjin
- In:
Service business
10
(
2016
)
3
,
pp. 489-505
Persistent link: https://www.econbiz.de/10011722346
Saved in:
10
Do antecedents of trust and satisfaction promote consumer
loyalty
in physical and virtual stores? : a multi-channel view
Hung, Shiu-Wan
;
Cheng, Min-Jhih
;
Chiu, Pei-Chun
- In:
Service business
13
(
2019
)
1
,
pp. 1-23
Persistent link: https://www.econbiz.de/10011965788
Saved in:
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