Mochlasin, Mochlasin; Hasbullah, Nornajihah Nadia; … - In: Cogent business & management 10 (2023) 3, pp. 1-19
customer satisfaction, and service quality can mitigate customer switching behavior. Interestingly, the Shariah compliance also … reputation. Based on the findings, bank management tends to consider to integrate the product quality, service quality, and …