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~isPartOf:"IZA Discussion Papers"
~isPartOf:"The service industries journal"
~subject:"Social Web"
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Search: subject:"services"
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Social Web
Dienstleistungssektor
76
Service industry
73
Dienstleistung
61
Services
61
Dienstleistungsqualität
57
Service quality
57
Innovation
47
Beziehungsmarketing
38
Customer satisfaction
38
Financial services
38
Finanzdienstleistung
38
Kundenzufriedenheit
38
Relationship marketing
38
Consumer behaviour
37
Konsumentenverhalten
37
Unternehmensdienstleistung
35
Knowledge-intensive industry
32
Wissensintensives Unternehmen
32
Business services
30
Innovation management
26
Innovationsmanagement
26
Social web
26
Dienstleistungshandel
23
Trade in services
23
Gesundheitswesen
20
Health care system
20
Großbritannien
18
services
17
Gesundheitsversorgung
16
Service innovation
16
United Kingdom
16
Health care
15
Spanien
15
Betriebliche Wertschöpfung
13
Customer integration
13
Dienstleistungsinnovation
13
Kundenintegration
13
Spain
13
Taiwan
13
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Undetermined
11
Free
1
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Article
26
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Article in journal
26
Aufsatz in Zeitschrift
26
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English
26
Author
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Palacios Marqués, Daniel
2
Balaji, M. S.
1
Bernal, Enríque
1
Bowden, Jana
1
Buzova, Daniela
1
Carmichael, Fiona
1
Cervera-Taulet, Amparo
1
Chang, Chin-I.
1
Chaves, Rafael
1
Chen, Tong-he
1
Chen, Tser-yieth
1
Cheng, Kai-Hong
1
Denktaş-Şakar, Gül
1
Diffley, Sarah
1
Drennan, Judy
1
Durkin, Mark
1
Filbey, Leanna
1
Gil-Pechuan, Ignacio
1
Gong, Xiuyuan
1
Hoang, Duc
1
Hollenbeck, Candice R.
1
Hwang, Junseok
1
Israeli, Aviad A.
1
Jha, Subhash
1
Karpinski, Aryn C.
1
Kesgin, Muhammet
1
Kim, Seung Hyun
1
Kousi, Sofia
1
Kumar, Satish
1
Lee, Eun Mi
1
Lee, Seonjeong
1
Lievonen, Matias
1
Lim, SeongBae
1
Lin, Hsin-Hui
1
Lin, Yi Hsin
1
Liu, Zhiying
1
Luoma-aho, Vilma
1
Martinez, Luis F.
1
McCartan-Quinn, Danielle
1
McCole, Patrick
1
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Published in...
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IZA Discussion Papers
The service industries journal
Journal of business research : JBR
436
Technological forecasting & social change : an international journal
241
Journal of retailing and consumer services
219
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
211
International journal of internet marketing and advertising : IJIMA
145
Information systems research : ISR
141
SpringerLink / Bücher
134
Journal of management information systems : JMIS
115
Tourism management : research, policies, practice
113
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
105
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
96
Industrial marketing management : the international journal for industrial and high-tech firms
92
Business horizons
90
International journal of business information systems : IJBIS
84
Journal of marketing communications
83
International journal of hospitality management
82
Management science : journal of the Institute for Operations Research and the Management Sciences
82
International journal of advertising : the review of marketing communications
81
Psychology & marketing
81
Springer eBook Collection
81
Electronic commerce research
79
Management information systems : mis quarterly
77
Journal of internet commerce
75
Journal of marketing management : MM
71
Journal of promotion management : innovations in planning and applied research
70
Journal of travel and tourism marketing
68
The journal of product & brand management
68
International journal of electronic commerce : IJEC
65
Journal of electronic commerce research : JECR
65
The journal of brand management : an international journal
64
Cogent business & management
63
Journal of information & knowledge management : JIKM
63
International journal of electronic marketing and retailing : IJEMR
61
International journal of networking and virtual organisations : IJNVO
59
International journal of technology marketing : IJTMkt
59
Journal of marketing
57
Journal of organizational computing and electronic commerce
55
Journal of advertising research
54
Corporate communications : an international journal
52
Journal of knowledge management
52
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ECONIS (ZBW)
26
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1
Towards a typology of negative engagement behavior in social media
Lievonen, Matias
;
Bowden, Jana
;
Luoma-aho, Vilma
- In:
The service industries journal
43
(
2023
)
3/4
,
pp. 238-259
Persistent link: https://www.econbiz.de/10014321576
Saved in:
2
Social media strategy for online service brands
Mills, Adam J.
;
Plangger, Kirk
- In:
The service industries journal
35
(
2015
)
10
,
pp. 521-536
Persistent link: https://www.econbiz.de/10011333308
Saved in:
3
Gender differences in the antecedents of trust in mobile social networking
services
Gong, Xiuyuan
;
Liu, Zhiying
;
Wu, Tailai
- In:
The service industries journal
41
(
2021
)
5/6
,
pp. 400-426
Persistent link: https://www.econbiz.de/10012498582
Saved in:
4
Revisiting a model of customer engagement cycle : a systematic review
Hoang, Duc
;
Kousi, Sofia
;
Martinez, Luis F.
;
Kumar, Satish
- In:
The service industries journal
43
(
2023
)
9/10
,
pp. 579-617
Persistent link: https://www.econbiz.de/10014321614
Saved in:
5
Stakeholder engagement via social media : an analysis of third-party logistics companies
Denktaş-Şakar, Gül
;
Sürücü, Ebru
- In:
The service industries journal
40
(
2020
)
11/12
,
pp. 866-889
Persistent link: https://www.econbiz.de/10012260359
Saved in:
6
How different advertising formats and calls to action on videos affect advertising recognition and consequent behaviours
Chen, Tser-yieth
;
Yeh, Tsai-lien
;
Chang, Chin-I.
- In:
The service industries journal
40
(
2020
)
5/6
,
pp. 358-379
Persistent link: https://www.econbiz.de/10012208556
Saved in:
7
Does culture affect sentiments expressed in cruise tours' eWOM?
Buzova, Daniela
;
Sanz Blas, Silvia
;
Cervera-Taulet, Amparo
- In:
The service industries journal
39
(
2019
)
2
,
pp. 154-173
Persistent link: https://www.econbiz.de/10012203259
Saved in:
8
Consumer engagement : the role of social currency in online reviews
Kesgin, Muhammet
;
Murthy, Rajendran S.
- In:
The service industries journal
39
(
2019
)
7/8
,
pp. 609-636
Persistent link: https://www.econbiz.de/10012204746
Saved in:
9
The relationship between Internet addiction and negative eWOM
Israeli, Aviad A.
;
Lee, Seonjeong
;
Karpinski, Aryn C.
- In:
The service industries journal
39
(
2019
)
13/14
,
pp. 943-965
Persistent link: https://www.econbiz.de/10012205909
Saved in:
10
Factors affecting users' continuance intention of mobile social network service
Yen, Wan-Chu
;
Lin, Hsin-Hui
;
Wang, Yi-Shun
;
Shih, Ying-Wei
- In:
The service industries journal
39
(
2019
)
13/14
,
pp. 983-1003
Persistent link: https://www.econbiz.de/10012205923
Saved in:
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