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~isPartOf:"The service industries journal"
~isPartOf:"Journal of business research : JBR"
~isPartOf:"Industrial relations journal"
~subject:"United Kingdom"
~subject:"Work-life balance"
~subject:"Kundenzufriedenheit"
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United Kingdom
Work-life balance
Kundenzufriedenheit
Arbeitszufriedenheit
190
Job satisfaction
190
Employee retention
45
Mitarbeiterbindung
45
Arbeitsverhalten
36
Work behaviour
36
Arbeitskräfte
31
Leistungsmotivation
31
Work motivation
31
Workforce
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Customer satisfaction
28
Satisfaction
27
Stress
24
Work stress
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Zufriedenheit
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Führungsstil
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Leadership style
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Dienstleistungsqualität
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Human Resource Management
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Organizational behaviour
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Personalmanagement
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Service quality
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Verhalten in Organisationen
17
Arbeitsbedingungen
16
Beziehungsmarketing
16
Relationship marketing
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Salespeople
16
Verkaufspersonal
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Working conditions
16
Großbritannien
14
Lebensqualität
14
Quality of life
14
Emotion
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Familie-Beruf
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Briggs, Elten
2
Bryson, Alex
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Karatepe, Osman M.
2
Wood, Stephen
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1
Agarwal, Shaurya
1
Aktas, Gurhan
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Alegre, Inés
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The service industries journal
Journal of business research : JBR
Industrial relations journal
Discussion paper series / IZA
60
International journal of hospitality management
56
The international journal of human resource management
41
Journal of vocational behavior
39
Journal of managerial psychology
23
Human relations
20
International journal of human resource management
20
Journal of retailing and consumer services
19
International journal of contemporary hospitality management
18
Journal of business and psychology
17
The journal of services marketing
17
Career development international : the journal for executive, consultants, academics and individuals
16
Journal of hospitality marketing & management
16
IZA Discussion Paper
15
Tourism management : research, policies, practice
15
Human resource management
14
Human resource management journal
13
International journal of manpower
13
Journal of business ethics : JOBE
13
Journal of career development
13
Personnel review
13
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
12
Administrative Sciences : open access journal
11
Discussion paper
10
Employee relations
10
Industrial marketing management : the international journal for industrial and high-tech firms
10
Journal of management : JOM
10
Journal of travel and tourism marketing
10
The journal of business & industrial marketing
10
GLO discussion paper
9
Health care management review : HCM review
9
Journal of organizational behavior : OB ; the internat. journal of industrial, occupational and organizational psychology and behavior
9
Journal of service management
9
New technology, work and employment
9
Work, employment & society : a journal of the British Sociological Association
9
Cogent business & management
8
International journal of business excellence
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ECONIS (ZBW)
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1
Ethnicity disparities in job control in the United Kingdom
Williams, Mark
;
Wang, Senhu
;
Koumenta, Maria
- In:
Industrial relations journal
55
(
2024
)
1
,
pp. 33-53
Persistent link: https://www.econbiz.de/10014482933
Saved in:
2
Union membership and job satisfaction over the life course
Blanchflower, David G.
;
Bryson, Alex
- In:
Industrial relations journal
53
(
2022
)
5
,
pp. 411-429
Persistent link: https://www.econbiz.de/10013467110
Saved in:
3
Harder, better, faster, stronger? : work intensity and "good work" in the United Kingdom
Hunt, Tom
;
Pickard, Harry
- In:
Industrial relations journal
53
(
2022
)
3
,
pp. 189-206
Persistent link: https://www.econbiz.de/10013281464
Saved in:
4
Job demands and well-being in universities in the pandemic : a longitudinal study
Wood, Stephen
- In:
Industrial relations journal
53
(
2022
)
4
,
pp. 336-367
Persistent link: https://www.econbiz.de/10013348694
Saved in:
5
When does a goal-appeal match affect consumer satisfaction? : examining the work and play context
Byun, Kyung-Ah
;
Hong, JungHwa
;
James, Kevin William
- In:
Journal of business research : JBR
158
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014280440
Saved in:
6
It's part of the "new normal" : does a global pandemic change employees' perception of teleworking?
Ameen, Nisreen
;
Papagiannidis, Savvas
;
Hosany, A. R. Shaheen
- In:
Journal of business research : JBR
164
(
2023
),
pp. 1-13
Persistent link: https://www.econbiz.de/10014303976
Saved in:
7
Family-friendly work practices in family firms : a study investigating job satisfaction
Memili, Esra
;
Patel, Pankaj
;
Holt, Daniel T.
;
Swab, R. …
- In:
Journal of business research : JBR
164
(
2023
),
pp. 1-16
Persistent link: https://www.econbiz.de/10014304125
Saved in:
8
The paradox of using public social media for work : the influence of after-hours work communication on employee outcomes
Yue, Cen April
- In:
Journal of business research : JBR
149
(
2022
),
pp. 748-759
Persistent link: https://www.econbiz.de/10013325682
Saved in:
9
Promoting decision satisfaction : the effect of the decision target and strategy on process satisfaction
Lu, Jingyi
;
Chen, Yuqi
;
Fang, Qingwen
- In:
Journal of business research : JBR
139
(
2022
),
pp. 1231-1239
Persistent link: https://www.econbiz.de/10013194348
Saved in:
10
Employee perceptions of information and communication technologies in work life, perceived burnout, job satisfaction and the role of work-family balance
Ninaus, Katharina
;
Diehl, Sandra
;
Terlutter, Ralf
- In:
Journal of business research : JBR
136
(
2021
),
pp. 652-666
Persistent link: https://www.econbiz.de/10012663244
Saved in:
11
Employees as reputation advocates : dimensions of employee job satisfaction explaining employees' recommendation intention
Gross, Hellen P.
;
Ingerfurth, Stefan
;
Willems, Jurgen
- In:
Journal of business research : JBR
134
(
2021
),
pp. 405-413
Persistent link: https://www.econbiz.de/10012643813
Saved in:
12
Employee engagement and the service profit chain in a quick-service restaurant organization
Lambert, Abbie
;
Jones, Robert Paul
;
Clinton, Suzanne
- In:
Journal of business research : JBR
135
(
2021
),
pp. 214-225
Persistent link: https://www.econbiz.de/10012647809
Saved in:
13
Performance effects of trust-dependence congruence : the mediating role of relational behaviors
Yang, Wei
;
Zhang, Yu
;
Zhou, Yin
;
Zhang, Leinan
- In:
Journal of business research : JBR
129
(
2021
),
pp. 341-350
Persistent link: https://www.econbiz.de/10012509665
Saved in:
14
The digital self and virtual satisfaction : a cross-cultural perspective
Krishen, Anjala S.
;
Berezan, Orie
;
Agarwal, Shaurya
; …
- In:
Journal of business research : JBR
124
(
2021
),
pp. 254-263
Persistent link: https://www.econbiz.de/10012493910
Saved in:
15
Linking organizational service orientation to retailer profitability : insights from the service-profit chain
Briggs, Elten
;
Deretti, Sandro
;
Kato, Heitor T.
- In:
Journal of business research : JBR
107
(
2020
),
pp. 271-278
Persistent link: https://www.econbiz.de/10012156757
Saved in:
16
The impact of service employees' technostress on customer satisfaction and delight : a dyadic analysis
Christ-Brendemühl, Sonja
;
Schaarschmidt, Mario
- In:
Journal of business research : JBR
117
(
2020
),
pp. 378-388
Persistent link: https://www.econbiz.de/10012286521
Saved in:
17
Work-life management for workforce maintenance : a qualitative comparative study
Yee, Rachel W. Y.
;
Miquel-Romero, Maria-Jose
;
Cruz Ros, …
- In:
Journal of business research : JBR
121
(
2020
),
pp. 329-337
Persistent link: https://www.econbiz.de/10012417349
Saved in:
18
The impact of emotional dissonance on quality of work life and life satisfaction of tour guides
Alrawadieh, Zaid
;
Cetin, Gurel
;
Dinçer, Mithat Zeki
; …
- In:
The service industries journal
40
(
2020
)
1/2
,
pp. 50-64
Persistent link: https://www.econbiz.de/10012207482
Saved in:
19
Enabling customer satisfaction in call center teams : the role of transformational leadership in the service-profit chain
Cavazotte, Flavia
;
Moreno, Valter
;
Lasmar, Luis Cesar Chehab
- In:
The service industries journal
40
(
2020
)
5/6
,
pp. 380-393
Persistent link: https://www.econbiz.de/10012208562
Saved in:
20
Investigating the effects of tourist engagement on satisfaction and loyalty
Mostafa Rasoolimanesh, S.
;
Shuhaida Md Noor
;
Schuberth, …
- In:
The service industries journal
39
(
2019
)
7/8
,
pp. 559-574
Persistent link: https://www.econbiz.de/10012204733
Saved in:
21
Linking resources to career satisfaction through work-family enrichment
Rastogi, Mansi
;
Karatepe, Osman M.
;
Mehmetoglu, Mehmet
- In:
The service industries journal
39
(
2019
)
11/12
,
pp. 855-876
Persistent link: https://www.econbiz.de/10012205865
Saved in:
22
The link between tourism involvement and service performance : evidence from frontline retail employees
Suhartanto, Dwi
;
Dean, David
;
Nansuri, Ruhadi
;
Triyuni, …
- In:
Journal of business research : JBR
83
(
2018
),
pp. 130-137
Persistent link: https://www.econbiz.de/10011802505
Saved in:
23
Modelling linkages between flexible work arrangements' use and organizational outcomes
Azar, Sana
;
Khan, Aamir
;
Eerde, Wendelien van
- In:
Journal of business research : JBR
91
(
2018
),
pp. 134-143
Persistent link: https://www.econbiz.de/10011902860
Saved in:
24
Self-enhancement and individual competitiveness as mediators in the materialism/consumer satisfaction relationship
Thyroff, Anastasia
;
Kilbourne, William E.
- In:
Journal of business research : JBR
92
(
2018
),
pp. 189-196
Persistent link: https://www.econbiz.de/10011925375
Saved in:
25
Sequencing of multi-faceted job satisfaction across business-to-business and business-to-consumer salespeople : a multi-group analysis
Hartmann, Nathaniel N.
;
Rutherford, Brian N.
;
Park, Jungkun
- In:
Journal of business research : JBR
70
(
2017
),
pp. 153-159
Persistent link: https://www.econbiz.de/10011620405
Saved in:
26
The implications of direct participation for organisational commitment, job satisfaction and affective psychological well-being : a longitudinal analysis
Gallie, Duncan
;
Zhou, Ying
;
Felstead, Alan
;
Green, Francis
- In:
Industrial relations journal
48
(
2017
)
2
,
pp. 174-191
Persistent link: https://www.econbiz.de/10011786008
Saved in:
27
Configurational paths to sponsor satisfaction in crowdfunding
Xu, Bo
;
Zheng, Haichao
;
Xu, Yun
;
Wang, Tao
- In:
Journal of business research : JBR
69
(
2016
)
2
,
pp. 915-927
Persistent link: https://www.econbiz.de/10011436353
Saved in:
28
Meetings as a positive boost? : how and when meeting satisfaction impacts employee empowerment
Allen, Joseph A.
;
Lehmann-Willebrock, Nale
;
Sands, …
- In:
Journal of business research : JBR
69
(
2016
)
10
,
pp. 4340-4347
Persistent link: https://www.econbiz.de/10011554580
Saved in:
29
Unions and the economic basis of attitudes
Bryson, Alex
;
White, Michael
- In:
Industrial relations journal
47
(
2016
)
4
,
pp. 360-378
Persistent link: https://www.econbiz.de/10011785621
Saved in:
30
Reputation and intentions : the role of satisfaction, identification, and commitment
Su, LuJun
;
Swanson, Scott R.
;
Chinchanachokchai, Sydney
; …
- In:
Journal of business research : JBR
69
(
2016
)
9
,
pp. 3261-3269
Persistent link: https://www.econbiz.de/10011514770
Saved in:
31
Antecedents of employee job satisfaction : do they matter?
Alegre, Inés
;
Mas-Machuca, Marta
;
Berbegal-Mirabent, …
- In:
Journal of business research : JBR
69
(
2016
)
4
,
pp. 1390-1395
Persistent link: https://www.econbiz.de/10011447296
Saved in:
32
Development of WebHapp : factors in predicting user perceptions of website-related happiness
Ong, Chorng-Shyong
;
Chang, Shu-Chen
;
Lee, Shwn-Meei
- In:
Journal of business research : JBR
68
(
2015
)
3
,
pp. 591-598
Persistent link: https://www.econbiz.de/10010496168
Saved in:
33
Explicating customer orientation's influence on frontline employee satisfaction
Briggs, Elten
;
Jaramillo, Fernando
;
Noboa, Fabrizio
- In:
The service industries journal
35
(
2015
)
3
,
pp. 133-151
Persistent link: https://www.econbiz.de/10011296301
Saved in:
34
The satisfaction-place attachment relationship : potential mediators and moderators
Ramkissoon, Haywantee
;
Mavondo, Felix T.
- In:
Journal of business research : JBR
68
(
2015
)
12
,
pp. 2593-2602
Persistent link: https://www.econbiz.de/10011399618
Saved in:
35
The antecedents of union commitment and participation : evaluating moderation effects across unions
Redman, Tom
;
Snape, Ed
- In:
Industrial relations journal
45
(
2014
)
6
,
pp. 486-506
Persistent link: https://www.econbiz.de/10010486438
Saved in:
36
Health-care assistants, aspiration, frustation and job satisfaction in the workplace
Clark, Ian
- In:
Industrial relations journal
45
(
2014
)
4
,
pp. 300-312
Persistent link: https://www.econbiz.de/10010486450
Saved in:
37
The relationship between satisfaction and loyalty : a mediator analysis
Picón, Araceli
;
Castro, Ignacio
;
Roldán, José L.
- In:
Journal of business research : JBR
67
(
2014
)
5
,
pp. 746-751
Persistent link: https://www.econbiz.de/10010363348
Saved in:
38
Franchisees' trust in and satisfaction with franchise partnerships
Altinay, Levent
;
Brookes, Maureen
;
Madanoglu, Melih
; …
- In:
Journal of business research : JBR
67
(
2014
)
5
,
pp. 722-728
Persistent link: https://www.econbiz.de/10010363364
Saved in:
39
Why the self-employed are happier : evidence from 25 European countries
Schneck, Stefan
- In:
Journal of business research : JBR
67
(
2014
)
6
,
pp. 1043-1048
Persistent link: https://www.econbiz.de/10010364532
Saved in:
40
How balance theory explains high-tech professionals' solutions of enhancing job satisfaction
Chang, Man-ling
;
Cheng, Cheng-Feng
- In:
Journal of business research : JBR
67
(
2014
)
9
,
pp. 2008-2018
Persistent link: https://www.econbiz.de/10010380088
Saved in:
41
Employee satisfaction and long-run shareholder returns
Tang, Chun-Hung
;
Lee, Ji-eun
- In:
The service industries journal
34
(
2014
)
14
,
pp. 1167-1183
Persistent link: https://www.econbiz.de/10010412901
Saved in:
42
Leakage, entrepreneurship, and satisfaction in hospitality
Galdon, Jose Luis
;
Garrigos, Fernando
;
Gil-Pechuan, Ignacio
- In:
The service industries journal
33
(
2013
)
7/8
,
pp. 759-773
Persistent link: https://www.econbiz.de/10009759744
Saved in:
43
The effects of inter-role conflicts on turnover intention among frontline service providers : does gender matter?
Huang, Min-hsin
;
Cheng, Zhao-hong
- In:
The service industries journal
32
(
2012
)
3/4
,
pp. 367-381
Persistent link: https://www.econbiz.de/10009510682
Saved in:
44
The impact of high-performance work systems in the health-care industry : employee reactions, service quality, customer satisfaction, and customer loyalty
Lee, Sang M.
;
Lee, Donhee
;
Kang, Chang-yuil
- In:
The service industries journal
32
(
2012
)
1/2
,
pp. 17-36
Persistent link: https://www.econbiz.de/10009427716
Saved in:
45
Employees' work-family conflict moderating life and job satisfaction
Qu, Hailin
;
Zhao, Xinyuan
- In:
Journal of business research : JBR
65
(
2012
)
1
,
pp. 22-28
Persistent link: https://www.econbiz.de/10009549735
Saved in:
46
Internal labour markets as a strategic tool : a comparative study of UK and Chinese hotels
Fisher, Ron
;
McPhail, Ruth
- In:
The service industries journal
31
(
2011
)
1/2
,
pp. 137-152
Persistent link: https://www.econbiz.de/10008904672
Saved in:
47
Part-time restaurant employee perceptions of management practices : an empirical investigation
Sobaih, Abu Elnasr
;
Coleman, Philip
;
Ritchie, Caroline
; …
- In:
The service industries journal
31
(
2011
)
11/12
,
pp. 1749-1768
Persistent link: https://www.econbiz.de/10009298395
Saved in:
48
Exploring public house employee's perceptions of their status : a UK case study
Sandiford, Peter John
;
Seymour, Diane
- In:
The service industries journal
30
(
2010
)
7/8
,
pp. 1063-1076
Persistent link: https://www.econbiz.de/10003996089
Saved in:
49
Organizational culture and effectiveness : a study of values, attitudes, and organizational outcomes
Gregory, Brian T.
;
Harris, Stanley G.
;
Armenakis, …
- In:
Journal of business research : JBR
62
(
2009
)
7
,
pp. 673-679
Persistent link: https://www.econbiz.de/10003861849
Saved in:
50
The effects of two directions of conflict and facilitation on frontline employees' job outcomes
Karatepe, Osman M.
;
Kilic, Hasan
- In:
The service industries journal
29
(
2009
)
7/8
,
pp. 977-993
Persistent link: https://www.econbiz.de/10003990199
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