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The service industries journal
Bank-Archiv : Zeitschrift für das gesamte Bank- und Börsenwesen : journal of banking and financial research
Journal of banking & finance
762
NBER working paper series
275
IMF working papers
258
SpringerLink / Bücher
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228
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227
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227
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216
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208
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204
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193
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185
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183
Journal of financial services research : JFSR
182
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176
International journal of economics and finance
174
Finance research letters
163
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157
Journal of money, credit and banking : JMCB
156
International review of financial analysis
149
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136
Finance and economics discussion series
136
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133
Journal of financial intermediation
132
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131
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127
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Finance India : the quarterly journal of Indian Institute of Finance
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ECONIS (ZBW)
192
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1
Online customer relationships : switching cost drivers for different relationship lengths
Al-Hawari, Mohd Ahmad
- In:
The service industries journal
42
(
2022
)
1/2
,
pp. 59-80
Persistent link: https://www.econbiz.de/10013167405
Saved in:
2
Financial services and globalisation in belt and road countries
Hui Shan Lee
;
Chong, Shyue Chuan
;
Sia, Bik-Kai
- In:
The service industries journal
42
(
2022
)
3/4
,
pp. 249-276
Persistent link: https://www.econbiz.de/10013167424
Saved in:
3
Cultural orientations and product innovation in the Ghanaian banking sector
Asaah, Jenkins Atarisigna
;
Shao, Yunfei
;
Wadei, Kwame Ansong
- In:
The service industries journal
40
(
2020
)
7/8
,
pp. 518-541
Persistent link: https://www.econbiz.de/10012260299
Saved in:
4
The role of oil prices, growth and inflation in bank profitability
Katırcıoğlu, Salih Turan
;
Özataç, Nesrin
; …
- In:
The service industries journal
40
(
2020
)
7/8
,
pp. 565-584
Persistent link: https://www.econbiz.de/10012260302
Saved in:
5
Trust and customer engagement in the banking sector in Ghana
Kosiba, John Paul Basewe
;
Boateng, Henry
;
Okoe, …
- In:
The service industries journal
40
(
2020
)
13/14
,
pp. 960-973
Persistent link: https://www.econbiz.de/10012292980
Saved in:
6
Improving relationship quality during the crisis
Guillén, Marta Estrada
;
Monferrer-Tirado, Diego
; …
- In:
The service industries journal
40
(
2020
)
3/4
,
pp. 268-289
Persistent link: https://www.econbiz.de/10012208503
Saved in:
7
Profitability and persistency in the service industry : the case of QISMUT+3
Faizulayev, Alimshan
;
Bektas, Eralp
;
Abdul Ghafar Ismail
- In:
The service industries journal
40
(
2020
)
3/4
,
pp. 290-314
Persistent link: https://www.econbiz.de/10012208538
Saved in:
8
Dynamics of intellectual capitals and bank efficiency in India
Vidyarthi, Harishankar
- In:
The service industries journal
39
(
2019
)
1
,
pp. 1-24
Persistent link: https://www.econbiz.de/10012203170
Saved in:
9
Servant leadership, organisational trust, and bank employee outcomes
Karatepe, Osman M.
;
Ozturk, Anastasia
;
Kim, Taegoo
- In:
The service industries journal
39
(
2019
)
2
,
pp. 86-108
Persistent link: https://www.econbiz.de/10012203248
Saved in:
10
New perspective on customer orientation of service employees : a conceptual framework
Morales, Javier
;
Ruiz-Alba, José L.
- In:
The service industries journal
39
(
2019
)
13/14
,
pp. 966-982
Persistent link: https://www.econbiz.de/10012205913
Saved in:
11
A qualitative and longitudinal analysis of market orientation
Bottala, Lourdes Cauzo
;
Camacho, María Ángeles Revilla
- In:
The service industries journal
33
(
2013
)
7/8
,
pp. 694-704
Persistent link: https://www.econbiz.de/10009759760
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12
Service, investment, and risk management performance in commerical banks
Yang, Chih-ching
- In:
The service industries journal
32
(
2012
)
12
,
pp. 2005-2025
Persistent link: https://www.econbiz.de/10009582142
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13
Job quality in the customer contact centre : conceptual foundation and scale development
Dun, Zanna van
;
Bloemer, Johanna M.
;
Henseler, Jörg
- In:
The service industries journal
32
(
2012
)
1/2
,
pp. 171-196
Persistent link: https://www.econbiz.de/10009427692
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14
Customer orientation as a buffer against job burnout
Babakus, Emin
;
Yavas, Ugur
- In:
The service industries journal
32
(
2012
)
1/2
,
pp. 5-16
Persistent link: https://www.econbiz.de/10009427718
Saved in:
15
Service capabilities and customer relationship management : an investigation of the banks in Taiwan
Yang, Yi-feng
- In:
The service industries journal
32
(
2012
)
6
,
pp. 937-960
Persistent link: https://www.econbiz.de/10009538661
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16
Financial service sector performance measurement model : AHP sensitivity analysis and balanced scorecard approach
Wu, Cheng-ru
;
Lin, Chin-tsai
;
Tsai, Pei-hsuan
- In:
The service industries journal
31
(
2011
)
5/6
,
pp. 695-711
Persistent link: https://www.econbiz.de/10009127048
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17
Capital structure and cost efficiency in the Taiwan banking industry
Yeh, Tsai-lien
- In:
The service industries journal
31
(
2011
)
1/2
,
pp. 237-249
Persistent link: https://www.econbiz.de/10008904654
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18
New financial service development for banks in Taiwan based on customer needs and expectations
Tsai, Wen-hsien
;
Hsu, Wei
;
Lin, Thomas W.
- In:
The service industries journal
31
(
2011
)
1/2
,
pp. 215-236
Persistent link: https://www.econbiz.de/10008904656
Saved in:
19
Which works better : public choice or social choice?
Jing, Runtian
;
Li, Yao
- In:
The service industries journal
31
(
2011
)
1/2
,
pp. 153-168
Persistent link: https://www.econbiz.de/10008904661
Saved in:
20
Testing for convergence in bank efficiency : a cross-country analysis
Kosedag, Arman
;
Denizel, Meltem
;
Özdemir, Öznur
- In:
The service industries journal
31
(
2011
)
9/10
,
pp. 1533-1547
Persistent link: https://www.econbiz.de/10009232963
Saved in:
21
Mediating and moderating processes in the relation between problem customer perceptions and work-family conflict
Hu, Hsiu-hua
;
Hsu, Chin-tien
;
Lee, Wen-ruey
;
Chang, …
- In:
The service industries journal
31
(
2011
)
7/8
,
pp. 1365-1380
Persistent link: https://www.econbiz.de/10009154339
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22
Liberalisation, privatisation and the productivity of Egyption banks : a non-parametric approach
Fethı, Meryem Duygun
;
Shaban, Mohamed
;
Weyman-Jones, …
- In:
The service industries journal
31
(
2011
)
7/8
,
pp. 1143-1163
Persistent link: https://www.econbiz.de/10009154407
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23
Why do banks join loan syndications? : the case of participant banks
Altunbaş, Yener
;
Kara, Alper
- In:
The service industries journal
31
(
2011
)
7/8
,
pp. 1063-1074
Persistent link: https://www.econbiz.de/10009154418
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24
Middle managers' perception of subordinates' customer orientation in the banking sector
Zampetakis, Leonidas A.
- In:
The service industries journal
31
(
2011
)
7/8
,
pp. 1033-1047
Persistent link: https://www.econbiz.de/10009154423
Saved in:
25
An examination of key factors influencing bancassurannce success : Taiwan and mainland China evidence
Fan, Chiang Ku
;
Cheng, Chen-liang
- In:
The service industries journal
31
(
2011
)
11/12
,
pp. 1887-1902
Persistent link: https://www.econbiz.de/10009298359
Saved in:
26
Service climate and employee performance : exploring the moderating role of job stress and organizational identification
Zhang, Ruo Yong
;
Liu, Xin Mei
;
Wang, Hai Zhen
;
Shen, Li
- In:
The service industries journal
31
(
2011
)
13/14
,
pp. 2355-2372
Persistent link: https://www.econbiz.de/10009298984
Saved in:
27
An examination of cross-border strategies in banking
Howcroft, John Barry
;
Haq, Rehan ul-
;
Carr, Christopher
- In:
The service industries journal
31
(
2011
)
13/14
,
pp. 2091-2109
Persistent link: https://www.econbiz.de/10009299058
Saved in:
28
Integrating internal customer orientation, internal service quality, and customer orientation in the banking sector : an empirical study
Anosike, Uchenna Paschal
;
Eid, Riyad
- In:
The service industries journal
31
(
2011
)
13/14
,
pp. 2487-2505
Persistent link: https://www.econbiz.de/10009299647
Saved in:
29
Benchmarketing Indian banks using DEA in post-reform period : a progressive time-weighted mean approach
Kumar, Mukesh
;
Vincent, Charles
- In:
The service industries journal
31
(
2011
)
13/14
,
pp. 2455-2485
Persistent link: https://www.econbiz.de/10009299649
Saved in:
30
Determinants of efficiency in South East Asian banking
Gardener, Edward P. M.
;
Molyneux, Philip
;
Nguyen-Linh, Hoai
- In:
The service industries journal
31
(
2011
)
15/16
,
pp. 2693-2719
Persistent link: https://www.econbiz.de/10009413552
Saved in:
31
Being good or being known: corporate governance, media coverage, ane earnings announcements
Chih, Hsiang-lin
;
Chih, Hsiang-hsuan
;
Chou, Pin-huang
- In:
The service industries journal
30
(
2010
)
3/4
,
pp. 405-420
Persistent link: https://www.econbiz.de/10003980718
Saved in:
32
Österreichs Kreditinstitute im Jahr 2009
Eder, Nina
;
Böck, Nikolaus
;
Fleischhacker, Wolfgang
- In:
Bank-Archiv : Zeitschrift für das gesamte Bank- und …
58
(
2010
)
4
,
pp. 200-208
Persistent link: https://www.econbiz.de/10003964904
Saved in:
33
Bank regulation and the process of internationalisation : a study of Japanese bank entry into London
Howcroft, John Barry
;
Haq, Rehan ul-
;
Hammerton, Richard
- In:
The service industries journal
30
(
2010
)
7/8
,
pp. 1359-1375
Persistent link: https://www.econbiz.de/10003997896
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34
Österreichs Kreditinstitute in den ersten drei Quartalen 2009
Eder, Nina
;
Böck, Nikolaus
;
Fleischhacker, Wolfgang
- In:
Bank-Archiv : Zeitschrift für das gesamte Bank- und …
58
(
2010
)
1
,
pp. 2-10
Persistent link: https://www.econbiz.de/10003933964
Saved in:
35
Reorganisation resolutions and bank lending relationships in Taiwan
Chi, Li-chiu
- In:
The service industries journal
30
(
2010
)
11/12
,
pp. 1817-1835
Persistent link: https://www.econbiz.de/10008760029
Saved in:
36
The impacts of core self-evaluations on customer-related social stressors and emotional exhaustion
Karatepe, Osman M.
;
Haktanir, Mine
;
Yorganci, Ilkay
- In:
The service industries journal
30
(
2010
)
9/10
,
pp. 1565-1579
Persistent link: https://www.econbiz.de/10008661608
Saved in:
37
Die Umsetzung der Akquisitionsrichtlinie in das österreichische Bankwesengesetz
Hörtnagl, Bernhard
;
Hiebinger, Philipp
- In:
Bank-Archiv : Zeitschrift für das gesamte Bank- und …
58
(
2010
)
6
,
pp. 366-374
Persistent link: https://www.econbiz.de/10003988395
Saved in:
38
Österreichs Kreditinstitute im 1. Quartal 2010
Eder, Nina
;
Böck, Nikolaus
;
Fleischhacker, Wolfgang
- In:
Bank-Archiv : Zeitschrift für das gesamte Bank- und …
58
(
2010
)
7
,
pp. 411-418
Persistent link: https://www.econbiz.de/10003988420
Saved in:
39
Development of brand equity : evaluation of four alternative models
Ha, Hong Youl
;
Janda, Swinder
;
Muthaly, Siva K. K.
- In:
The service industries journal
30
(
2010
)
5/6
,
pp. 911-928
Persistent link: https://www.econbiz.de/10003993304
Saved in:
40
Factors influencing the foreign entry mode of Asian and Latin-American banks
Hsieh, Meng-fen
;
Shen, Chung-hua
;
Lee, Jen-sin
- In:
The service industries journal
30
(
2010
)
13/14
,
pp. 2351-2365
Persistent link: https://www.econbiz.de/10008809583
Saved in:
41
The determinante effects of competences and decision process factors on firms' internationalisation
Shih, Tsui-yii
- In:
The service industries journal
30
(
2010
)
13/14
,
pp. 2329-2350
Persistent link: https://www.econbiz.de/10008809584
Saved in:
42
Gedanken zur Unabhängigkeit des Sachverständigen nach § 103 SolvaV
Weissel, Georg
- In:
Bank-Archiv : Zeitschrift für das gesamte Bank- und …
57
(
2009
)
6
,
pp. 452-456
Persistent link: https://www.econbiz.de/10003870605
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43
Operating performance of European bank mergers
Ismail, Ahmad
;
Davidson, Ian
;
Frank, Regina
- In:
The service industries journal
29
(
2009
)
3/4
,
pp. 345-366
Persistent link: https://www.econbiz.de/10003870616
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44
Die Umsetzung der Risikotragfähigkeitsrechnung in Österreich und Deutschland
Woschnagg, Elisabeth
;
Pföstl, Georg von
- In:
Bank-Archiv : Zeitschrift für das gesamte Bank- und …
57
(
2009
)
7
,
pp. 481-487
Persistent link: https://www.econbiz.de/10003870620
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45
Österreichs Kreditinstitute im 1. Quartal 2009
Eder, Nina
;
Böck, Nikolaus
;
Fleischhacker, Wolfgang
- In:
Bank-Archiv : Zeitschrift für das gesamte Bank- und …
57
(
2009
)
7
,
pp. 488-496
Persistent link: https://www.econbiz.de/10003870625
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46
Pricing of card payment services in Scandinavian banking
Willesson, Magnus
- In:
The service industries journal
29
(
2009
)
3/4
,
pp. 387-399
Persistent link: https://www.econbiz.de/10003870648
Saved in:
47
Österreichs Kreditinstitute im Jahr 2008
Eder, Nina
;
Böck, Nikolaus
;
Fleischhacker, Wolfgang
- In:
Bank-Archiv : Zeitschrift für das gesamte Bank- und …
57
(
2009
)
4
,
pp. 245-252
Persistent link: https://www.econbiz.de/10003837409
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48
Die österreichische Zweigstelle eines EWR-Kreditinstituts im System des Risikoorientierten Meldewesens (ROM)
Janovsky, Georg
- In:
Bank-Archiv : Zeitschrift für das gesamte Bank- und …
57
(
2009
)
4
,
pp. 276-284
Persistent link: https://www.econbiz.de/10003837422
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49
Indikatoren für das Kreditangebot im Unternehmensbereich
Böck, Nikolaus
;
Hameter, Markus
;
Waschiczek, Walter
- In:
Bank-Archiv : Zeitschrift für das gesamte Bank- und …
57
(
2009
)
4
,
pp. 286-298
Persistent link: https://www.econbiz.de/10003837424
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50
Outsourcing der Ratingerstellung im Lichte des deutschen Datenschutzes und Bankgeheimnisses
Volk, Tobias
- In:
Bank-Archiv : Zeitschrift für das gesamte Bank- und …
57
(
2009
)
5
,
pp. 372-385
Persistent link: https://www.econbiz.de/10003838203
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