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Mobile communications
14
Mobilkommunikation
14
Beziehungsmarketing
9
Relationship marketing
9
Customer satisfaction
3
Kundenzufriedenheit
3
Consumer behaviour
2
E-grocery
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Leppäniemi, Matti
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Business process management journal
Telecommunications policy : the international journal of digital economy, data sciences and new media
280
Technological forecasting & social change : an international journal
92
Journal of retailing and consumer services
70
Information economics and policy : IEP
46
AGDI working paper
41
International journal of business information systems : IJBIS
38
International journal of networking and virtual organisations : IJNVO
37
Journal of business research : JBR
37
Handbook of research in mobile business : technical, methodological, and social perspectives
36
SpringerLink / Bücher
31
Information systems research : ISR
30
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
29
The Second International Conference on Mobile Business : m>Business 2003 ; [Die Konferenz "m>Business" fand vom 23. bis 24. Juni 2003 in Wien statt]
27
CESifo working papers
25
Discussion paper / Centre for Economic Policy Research
25
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
24
International journal of e-business research : an official publication of the Information Resources Management Association
23
Research policy : policy, management and economic studies of science, technology and innovation
23
Working paper
23
Diskussionsbeiträge / Wissenschaftliches Institut für Kommunikationsdienste
22
NBER working paper series
22
Telematics and informatics : an interdisciplinary journal on the social impacts of new technologies
22
Applied economics
21
Diskussionsbeiträge / Wissenschaftliches Institut für Infrastruktur und Kommunikationsdienste
21
Tourism management : research, policies, practice
21
International journal of hospitality management
19
International journal of industrial organization
19
Handbook of research on mobile marketing management
18
Cogent business & management
17
Electronic commerce research
17
Electronic markets : the international journal on networked business
17
International journal of electronic business
17
NBER Working Paper
17
Mobile virtual work : a new paradigm? ; With 26 tables
16
NET Institute Working Paper
16
Technology analysis & strategic management
16
Working paper / National Bureau of Economic Research, Inc.
16
Applied economics letters
15
Discussion papers / CEPR
15
Information systems and e-business management : ISeB
15
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ECONIS (ZBW)
14
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1
Leveraging ERP systems for improving ERP effectiveness in emergency service organizations : an empirical study
Bhattacharya, Mithu
;
Ramakrishnan, Thiagarajan
;
Wamba, …
- In:
Business process management journal
29
(
2023
)
3
,
pp. 710-736
Persistent link: https://www.econbiz.de/10014291577
Saved in:
2
E-grocery supply chain management enabled by mobile tools
Cagliano, Anna Corinna
;
De Marco, Alberto
;
Rafele, Carlo
- In:
Business process management journal
23
(
2017
)
1
,
pp. 47-70
Persistent link: https://www.econbiz.de/10011648832
Saved in:
3
Analysing the diffusion of a mobile service supporting the e-grocery supply chain
Cagliano, Anna Corinna
;
De Marco, Alberto
;
Rafele, Carlo
; …
- In:
Business process management journal
21
(
2015
)
4
,
pp. 928-963
Persistent link: https://www.econbiz.de/10011404441
Saved in:
4
A empirical study of a novel managing customer power model and business performance in the mobile service industry
Alotaibi, Youseef
;
Liu, Fei
- In:
Business process management journal
20
(
2014
)
6
,
pp. 816-843
Persistent link: https://www.econbiz.de/10010432347
Saved in:
5
Engineering innovative mobile data services : developing a model for value network analysis and design
Al-Debei, Mutaz M.
;
Al-Lozi, Enas
;
Fitzgerald, Guy
- In:
Business process management journal
19
(
2013
)
2
,
pp. 336-363
Persistent link: https://www.econbiz.de/10009760524
Saved in:
6
The importance of value and context for mobile CRM services in banking
Awasthi, Preety
;
Sangle, Purnima S.
- In:
Business process management journal
19
(
2013
)
6
,
pp. 864-891
Persistent link: https://www.econbiz.de/10010206753
Saved in:
7
Consumer's expectations from mobile CRM services : a banking context
Sangle, Purnima S.
;
Awasthi, Preety
- In:
Business process management journal
17
(
2011
)
6
,
pp. 898-918
Persistent link: https://www.econbiz.de/10009408680
Saved in:
8
Special issue: mobile customer relationship management
Schierholz, Ragnar
(
contributor
)
-
2007
Persistent link: https://www.econbiz.de/10003752554
Saved in:
9
Mobile customer relationship management : an exploratory analysis of Italian applications
Valsecchi, Marta
;
Renga, Filippo Maria
;
Rangone, Andrea
- In:
Business process management journal
13
(
2007
)
6
,
pp. 755-770
Persistent link: https://www.econbiz.de/10003752556
Saved in:
10
Mobile customer relationship management : underlying issues and challenges
Sinisalo, Jaakko
;
Salo, Jari
;
Karjaluoto, Heikki
; …
- In:
Business process management journal
13
(
2007
)
6
,
pp. 771-787
Persistent link: https://www.econbiz.de/10003752558
Saved in:
11
Contextual perceived value? : investigating the role of contextual marketing for customer relationship management in a mobile commerce context
Lee, Thaemin
;
Jun, Jongkun
- In:
Business process management journal
13
(
2007
)
6
,
pp. 798-814
Persistent link: https://www.econbiz.de/10003752562
Saved in:
12
SMS advertising, permission and the consumer : a study
Bamba, Fatim
;
Barnes, Stuart J.
- In:
Business process management journal
13
(
2007
)
6
,
pp. 815-829
Persistent link: https://www.econbiz.de/10003752565
Saved in:
13
Mobilizing customer relationship management : a journey from strategy to system design
Schierholz, Ragnar
;
Kolbe, Lutz
;
Brenner, Walter
- In:
Business process management journal
13
(
2007
)
6
,
pp. 830-852
Persistent link: https://www.econbiz.de/10003752570
Saved in:
14
Mobile technology in field customer service : big improvements with small changes
Rossi, Matti
;
Tuunainen, Virpi Kristiina
;
Pesonen, Marju
- In:
Business process management journal
13
(
2007
)
6
,
pp. 853-865
Persistent link: https://www.econbiz.de/10003752576
Saved in:
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