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Search: subject_exact:"CAQ"
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Qualitätsmanagement
14,362
Quality management
14,359
Dienstleistungsqualität
2,484
Service quality
2,484
Theorie
1,732
Theory
1,728
Product quality
1,574
Produktqualität
1,572
Deutschland
1,267
Germany
1,243
Standardisierung
1,084
Standardization
1,083
Prozessmanagement
1,064
Business process management
1,037
Lieferkette
943
Supply chain
943
Customer satisfaction
855
Kundenzufriedenheit
855
Industrie
813
Manufacturing industries
810
Lean Management
754
Lean management
741
Unternehmenserfolg
722
Firm performance
717
USA
714
United States
708
Performance measurement
641
Performance-Messung
640
Lean Production
614
Lean production
608
Krankenhaus
598
Hospital
582
Beziehungsmarketing
565
Relationship marketing
565
Innovation
533
Health care
498
Gesundheitswesen
496
Gesundheitsversorgung
494
SME
494
KMU
493
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All
Undetermined
3,893
Free
1,902
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Article
9,872
Book / Working Paper
4,466
Journal
51
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Article in journal
8,209
Aufsatz in Zeitschrift
8,209
Aufsatz im Buch
1,632
Book section
1,632
Graue Literatur
808
Non-commercial literature
808
Hochschulschrift
686
Thesis
585
Collection of articles of several authors
406
Sammelwerk
406
Arbeitspapier
400
Working Paper
400
Case study
371
Fallstudie
371
Bibliografie enthalten
200
Bibliography included
200
Lehrbuch
181
Konferenzschrift
178
Conference paper
175
Konferenzbeitrag
175
Aufsatzsammlung
173
Textbook
147
Conference proceedings
138
Ratgeber
101
Guidebook
92
Amtsdruckschrift
83
Government document
83
Handbook
74
Handbuch
74
Glossar enthalten
38
Glossary included
38
Forschungsbericht
31
Mehrbändiges Werk
29
Multi-volume publication
29
Accompanied by computer file
25
Elektronischer Datenträger als Beilage
25
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11,444
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2,838
French
42
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19
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18
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18
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14
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8
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5
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4
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2
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2
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2
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1
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Antony, Jiju
131
Devadasan, S. R.
60
Talib, Faisal
51
Bruhn, Manfred
46
Dale, Barrie G.
37
Rahman, Zillur
37
Cudney, Elizabeth A.
35
Shahin, Arash
32
Sampaio, Paulo
31
Garza-Reyes, Jose Arturo
30
Jochem, Roland
30
Wiele, Ton van der
30
Tarí, Juan José
27
Murugesh, R.
26
Dahlgaard, Jens Jörn
25
Ahuja, Inderpreet Singh
24
Chiarini, Andrea
23
Kamiske, Gerd F.
21
Qureshi, M. N.
21
Schiefer, Gerhard W.
21
Töpfer, Armin
21
Gremyr, Ida
20
He, Zhen
20
Zink, Klaus J.
20
Dahlgaard-Park, Su Mi
19
Furterer, Sandra L.
19
Heras-Saizarbitoria, Iñaki
19
Kumar, Vikas
19
Madhani, Pankaj M.
19
Casadesús, Martí
18
Singh, Bikram Jit
18
Sony, Michael
18
Gutierrez, Leopoldo
16
Khanduja, Dinesh
16
Marimon, Frederic
16
McDermott, Olivia
16
Schreier, Gerhard
16
Zhao, Xiande
16
Linderman, Kevin
15
Saraiva, Pedro
15
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Institution
All
Hochschulrektorenkonferenz
37
OECD
30
Springer Fachmedien Wiesbaden
30
IGI Global
19
National Bureau of Economic Research
19
Springer-Verlag GmbH
10
Books on Demand GmbH <Norderstedt>
9
Deutsches Institut für Normung
9
OECD / Environment Directorate
9
World Bank
8
Carl Hanser Verlag
7
Shaker Verlag
7
European Association of Agricultural Economists
6
Thüringen / Landesregierung
6
Bundesinstitut für Berufsbildung
5
European Centre for the Development of Vocational Training
5
Taylor and Francis.
5
American Society for Quality
4
Europäische Kommission
4
Europäische Kommission / Generaldirektion Unternehmen
4
Fraunhofer IRB-Verlag
4
Fördergesellschaft Marketing an der Universität Augsburg
4
Gesellschaft für Qualitätswissenschaft
4
International Monetary Fund
4
Organisation for Economic Co-operation and Development
4
Rationalisierungs- und Innovationszentrum der Deutschen Wirtschaft
4
Rheinische Friedrich-Wilhelms-Universität Bonn / Institut für Landwirtschaftliche Betriebslehre
4
UNIDO
4
Universität Duisburg-Essen / Institut für Informatik und Wirtschaftsinformatik
4
Bundesvereinigung der Deutschen Arbeitgeberverbände
3
Deutsche Gesellschaft für Qualität / Arbeitsgruppe Rechnereinsatz in der Qualitätssicherung
3
Erasmus Research Institute of Management
3
Europäische Kommission / Referat Fremdenverkehr
3
Fraunhofer-Institut für Produktionsanlagen und Konstruktionstechnik
3
Fraunhofer-Institut für Produktionstechnologie IPT
3
Humboldt-Universität zu Berlin
3
Institut der Wirtschaftsprüfer in Deutschland
3
Institut für Angewandte Arbeitswissenschaft
3
Institut für Technik der Betriebsführung im Handwerk
3
Institute for Systems Research <Maribor>
3
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Published in...
All
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
528
International journal of productivity and quality management : IJPQM
455
The TQM journal : the international review of organizational improvement
416
International journal of quality & reliability management
404
International journal of production research
353
Total quality management & business excellence
250
International journal of production economics
199
International journal of six sigma and competitive advantage : IJSSCA
186
Quality management journal : QMJ
176
European journal of operational research : EJOR
93
International journal of services and operations management
88
International journal of quality and service sciences
81
SpringerLink / Bücher
74
Benchmarking : an international journal ; BIJ
66
International journal of business excellence
62
The international journal of productivity and performance management : IJPPM
61
Business process management journal
59
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
59
International journal of process management and benchmarking : IJPMB
58
Health care management review : HCM review
54
Amfiteatru economic : an economic and business research periodical
53
Journal of industrial engineering and management : JIEM
50
Journal of operations management
47
Europäische Hochschulschriften / 5
44
Beiträge zur Hochschulpolitik
42
IEEE transactions on engineering management : EM
42
Journal of health organization and management
42
European journal of industrial engineering : EJIE
41
International journal of quality and innovation
41
International journal of technology management : IJTM
38
Cogent business & management
36
International journal of business excellence : IJBEX
35
Springer eBook Collection
35
Management science : journal of the Institute for Operations Research and the Management Sciences
34
European research studies
32
Gabler Edition Wissenschaft
32
A Productivity Press book
31
Six Sigma in der Finanzbranche
30
International journal of business information systems : IJBIS
29
International journal of hospitality management
29
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Source
All
ECONIS (ZBW)
14,359
USB Cologne (EcoSocSci)
29
USB Cologne (business full texts)
1
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5701
New integration of MCDM methods and QFD in the selection of green suppliers
Yazdani, Morteza
;
Hashemkhani Zolfani, Sarfaraz
; …
- In:
Journal of business economics and management
17
(
2016
)
6
,
pp. 1097-1113
Persistent link: https://www.econbiz.de/10011625999
Saved in:
5702
The mutual influence among quality awards and quality initiatives : preliminary investigation among Indian quality award winners
Upadhyaya, Gururaj
;
Bhat, K. Subrahmanya
- In:
International journal of business excellence
9
(
2016
)
1
,
pp. 1-17
Persistent link: https://www.econbiz.de/10011626337
Saved in:
5703
How to assess the maturity of small and medium-sized enterprises to Lean Six Sigma projects
Grudowski, Piotr
- In:
Argumenta oeconomica
(
2016
)
2
,
pp. 311-328
Persistent link: https://www.econbiz.de/10011626535
Saved in:
5704
Integrating analytical hierarchy process and qualtiy function deployment in automotive supplier selection
Khan, Sharfuddin Ahmed
;
Dweiri, Fikri
;
Jain, Vipul
- In:
International journal of business excellence
9
(
2016
)
2
,
pp. 156-177
Persistent link: https://www.econbiz.de/10011626766
Saved in:
5705
The relevance of intervention participants' process appraisal for change in well-being and lean work processes of entire teams
Füllemann, Désirée
;
Fridrich, Annemarie
;
Jenny, …
- In:
Journal of organizational effectiveness : people and …
3
(
2016
)
4
,
pp. 376-394
Persistent link: https://www.econbiz.de/10011626779
Saved in:
5706
Application of Six Sigma in supply chain management : evaluation and measurement approach
Madhani, Pankaj M.
- In:
The IUP journal of supply chain management : IJSCM
13
(
2016
)
3
,
pp. 34-53
Persistent link: https://www.econbiz.de/10011627062
Saved in:
5707
Effectiveness of quality management facotrs and differences in total factor productivity
Spasojevic Brkic, Vesna
;
Dondur, Nikola
;
Klarin, Milivoj
; …
- In:
International journal of business excellence
9
(
2016
)
3
,
pp. 293-309
Persistent link: https://www.econbiz.de/10011627199
Saved in:
5708
The effect of performance standards on health care provider behavior : evidence from kidney transplantation
Stith, Sarah S.
;
Hirth, Richard A.
- In:
Journal of economics & management strategy : JEMS
25
(
2016
)
4
,
pp. 789-825
Persistent link: https://www.econbiz.de/10011627942
Saved in:
5709
An empirical investigation in sustaining high-quality performance
Su, Hung-Chung
;
Linderman, Kevin
- In:
Decision sciences : DS
47
(
2016
)
5
,
pp. 787-819
Persistent link: https://www.econbiz.de/10011628075
Saved in:
5710
Complements or substitutes? Culture-technology interactions in healthcare
Queenan, Carrie C.
;
Kull, Thomas J.
;
Devaraj, Sarv
- In:
Decision sciences : DS
47
(
2016
)
5
,
pp. 851-880
Persistent link: https://www.econbiz.de/10011628079
Saved in:
5711
Role of leadership in performance excellence
Hossain, Sahadat
;
Saleh, Fariha
- In:
Global journal of business management : GJBM
10
(
2016
)
1
,
pp. 23-38
Persistent link: https://www.econbiz.de/10011628145
Saved in:
5712
Implementing operations strategy through Lean processes within health care : the example of NHS in the UK
Matthias, Olga
;
Brown, Steve
- In:
International journal of operations & production …
36
(
2016
)
11
,
pp. 1435-1457
Persistent link: https://www.econbiz.de/10011628740
Saved in:
5713
Lean and Six Sigma in logistics : a pilot survey study in Singapore
Zhang, Abraham
;
Luo, Wen
;
Shi, Yangyan
;
Chia, Song Ting
; …
- In:
International journal of operations & production …
36
(
2016
)
11
,
pp. 1625-1643
Persistent link: https://www.econbiz.de/10011628798
Saved in:
5714
Lean services : a systematic review
Gupta, Shradha
;
Sharma, Monica
;
Sunder M., Vijaya
- In:
The international journal of productivity and …
65
(
2016
)
8
,
pp. 1025-1056
Persistent link: https://www.econbiz.de/10011629496
Saved in:
5715
Constructs of quality in higher education services
Sunder M., Vijaya
- In:
The international journal of productivity and …
65
(
2016
)
8
,
pp. 1091-1111
Persistent link: https://www.econbiz.de/10011629508
Saved in:
5716
Quality management business analytics framework
Mazouz, Abdelkader
- In:
International journal of economics and business research
12
(
2016
)
1
,
pp. 1-18
Persistent link: https://www.econbiz.de/10011630330
Saved in:
5717
Determinants of International Standards in sub-Saharan Africa : the role of institutional pressure from different stakeholders
Fikru, Mahelet G.
- In:
Ecological economics : the transdisciplinary journal of …
130
(
2016
),
pp. 296-307
Persistent link: https://www.econbiz.de/10011630811
Saved in:
5718
Qualitätssicherung im Treuhandwesen
Koller, Thomas
- In:
Treuhand und Revision : Jahrbuch ...
(
2016
),
pp. 87-101
Persistent link: https://www.econbiz.de/10011632539
Saved in:
5719
Using the six sigma dmaic approach to improve material control parameters
Pramono, Jonas
;
Strubelt, Henning
- In:
An insight into current research fields in logistics
,
(pp. 95-108)
.
2016
Persistent link: https://www.econbiz.de/10011632540
Saved in:
5720
Cross-company business intelligence : definition, model, and quality measurement
Kaufmann, Jens
-
2016
Persistent link: https://www.econbiz.de/10011721248
Saved in:
5721
Dienstleistungsqualität : mit knappen Ressourcen Dienstleistungsqualität sicher steuern
Forrer, Fritz
;
Schöni, Marcel
;
Schepers, Christian
-
2016
Persistent link: https://www.econbiz.de/10011723328
Saved in:
5722
Implementing city hotel service quality enhancements : integration of Kano and QFD analytical methods
Kuo, Chun-Min
;
Chen, Hsi-Tien
;
Boger, Ernest
- In:
Journal of hospitality marketing & management
25
(
2016
)
5/6
,
pp. 748-770
Persistent link: https://www.econbiz.de/10011578957
Saved in:
5723
What is 5S-KAIZEN? : Asian-African transnational and translational community of practice in value co-creation of health services
Matsushita, Hiro
- In:
Service systems science
,
(pp. 129-143)
.
2016
Persistent link: https://www.econbiz.de/10011578969
Saved in:
5724
Measurement of logistics service quality in freight forwarding companies : a case study of the Serbian market
Kilibarda, Milorad
;
Nikolicic, Svetlana
;
Andrejic, Milan
- In:
The international journal of logistics management
27
(
2016
)
3
,
pp. 770-794
Persistent link: https://www.econbiz.de/10011579397
Saved in:
5725
Critical assessment on the Six Sigma Black Belt roles/responsibilities, skills and training : a global empirical study
Antony, Jiju
;
Karaminas, Harry
- In:
International journal of quality & reliability management
33
(
2016
)
5
,
pp. 558-573
Persistent link: https://www.econbiz.de/10011579445
Saved in:
5726
The impact of TQM practices on organizational learning case study : automobile part manufacturing and suppliers of Iran
Yazdani, Bita
;
Attafar, Ali
;
Shahin, Arash
; …
- In:
International journal of quality & reliability management
33
(
2016
)
5
,
pp. 574-596
Persistent link: https://www.econbiz.de/10011579450
Saved in:
5727
The impact of total quality management and entrepreneurial orientation on organizational performance
Al-Dhaafri, Hassan Saleh
;
Al-Swidi, Abdullah Kaid
- In:
International journal of quality & reliability management
33
(
2016
)
5
,
pp. 597-614
Persistent link: https://www.econbiz.de/10011579452
Saved in:
5728
Quality costing : a survey in Greek supermarkets using multiple correspondence analysis
Chatzipetrou, Evrikleia
;
Moschidis, Odysseas
- In:
International journal of quality & reliability management
33
(
2016
)
5
,
pp. 615-632
Persistent link: https://www.econbiz.de/10011579460
Saved in:
5729
Identifying and managing supply quality risk
Zsidisin, George A.
;
Petkova, Boyana
;
Saunders, Lance W.
; …
- In:
The international journal of logistics management
27
(
2016
)
3
,
pp. 908-930
Persistent link: https://www.econbiz.de/10011579463
Saved in:
5730
Dynamic quality cost model based on complexity theory
Duarte Junior, Nasario de Sousa Filipe
- In:
International journal of quality & reliability management
33
(
2016
)
5
,
pp. 633-653
Persistent link: https://www.econbiz.de/10011579469
Saved in:
5731
Building absorptive capacity in an alliance : process improvement through lessons learned
Love, Peter
;
Teo, Pauline
;
Davidson, Murray
;
Cumming, Shaun
- In:
International journal of project management : the …
34
(
2016
)
7
,
pp. 1123-1137
Persistent link: https://www.econbiz.de/10011579711
Saved in:
5732
A fuzzy data envelopment analysis model for evaluating the efficiency of socially responsible and conventional mutual funds
Baeza-Sampere, I.
;
Coll-Serrano, V.
;
MacZali, Bouchra
; …
- In:
Journal of risk
19
(
2016
)
1
,
pp. 77-90
Persistent link: https://www.econbiz.de/10011579811
Saved in:
5733
Development and validation of a measurement instrument for assessing quality management practices in hospitals : an exploratory study
Xiong, Jingjing
;
He, Zhen
;
Ke, Ben
;
Zhang, Min
- In:
Total quality management & business excellence : an …
27
(
2016
)
5/6
,
pp. 465-478
Persistent link: https://www.econbiz.de/10011579814
Saved in:
5734
Six Sigma adoption in public utilities : a case study
Prashar, Anupama
- In:
Total quality management & business excellence : an …
27
(
2016
)
5/6
,
pp. 479-506
Persistent link: https://www.econbiz.de/10011579819
Saved in:
5735
Impact of quality management practices on quality performance and financial performance : evidence from Indian manufacturing companies
Parvadavardini, S.
;
Vivek, N.
;
Devadasan, S. R.
- In:
Total quality management & business excellence : an …
27
(
2016
)
5/6
,
pp. 507-530
Persistent link: https://www.econbiz.de/10011579838
Saved in:
5736
Monitoring and reducing patient dissatisfaction : a case study of an Iranian public hospital
Rasouli, Omid
;
Zarei, Mohammad Hossein
- In:
Total quality management & business excellence : an …
27
(
2016
)
5/6
,
pp. 531-559
Persistent link: https://www.econbiz.de/10011579841
Saved in:
5737
Developing a short-form measure of personal excellence for use among university students in Taiwan
Tang, Hui-Wen Vivian
;
Chang, Kuopao
;
Chou, Tzu-Chin Rojoice
- In:
Total quality management & business excellence : an …
27
(
2016
)
5/6
,
pp. 560-580
Persistent link: https://www.econbiz.de/10011579847
Saved in:
5738
Dependency relationships between critical factors of quality and employee satisfaction
Álvarez-García, José
;
Río Rama, María de la Cruz del
; …
- In:
Total quality management & business excellence : an …
27
(
2016
)
5/6
,
pp. 595-612
Persistent link: https://www.econbiz.de/10011579888
Saved in:
5739
The knowledge transfer process in Six Sigma subsidiary firms
Gutierrez Gutierrez, Leopoldo
;
Barrales-Molina, Vanesa
; …
- In:
Total quality management & business excellence : an …
27
(
2016
)
5/6
,
pp. 613-627
Persistent link: https://www.econbiz.de/10011579911
Saved in:
5740
Teaching principles and fundamentals of business excellence to undergraduate students through a game
Beltrão, Kaizô Iwakami
;
Barçante, Luiz Cesar
- In:
Total quality management & business excellence : an …
27
(
2016
)
5/6
,
pp. 681-698
Persistent link: https://www.econbiz.de/10011580410
Saved in:
5741
Korean Standard Quality Excellence Index for strategic quality planning and improvement
Shin, Nina
;
Park, Sangwook
;
Lee, Soongeun
- In:
Total quality management & business excellence : an …
27
(
2016
)
7/8
,
pp. 735-750
Persistent link: https://www.econbiz.de/10011580730
Saved in:
5742
What patients do and their impact on implementation : an ethnographic study of participatory quality improvement projects in English acute hospitals
Boaz, Annette
;
Robert, Glenn
;
Locock, Louise
;
Sturmey, …
- In:
Journal of health organization and management
30
(
2016
)
2
,
pp. 258-278
Persistent link: https://www.econbiz.de/10011580736
Saved in:
5743
Building human capital in the European Foundation for Quality Management model of excellence
Para-González, Lorena
;
Jiménez-Jiménez, Daniel
; …
- In:
International journal of human resources development …
16
(
2016
)
3/4
,
pp. 219-237
Persistent link: https://www.econbiz.de/10011580987
Saved in:
5744
Lessons from the history of Samsung's SCM innovations : focus on the TQM perspective
Jung, Uk
;
Chung, Byung Do
- In:
Total quality management & business excellence : an …
27
(
2016
)
7/8
,
pp. 751-760
Persistent link: https://www.econbiz.de/10011581031
Saved in:
5745
A new multidimensional design space identification method for a quality-oriented drug development process
Choi, Gyuhyo
;
Le, Tuan-Ho
;
Shin, Sangmun
- In:
Total quality management & business excellence : an …
27
(
2016
)
7/8
,
pp. 804-817
Persistent link: https://www.econbiz.de/10011581087
Saved in:
5746
Do satisfied employees lead to satisfied patients? : an empirical study in an Italian hospital
Raharjo, Hendry
;
Guglielmetti Mugion, Roberta
;
Di …
- In:
Total quality management & business excellence : an …
27
(
2016
)
7/8
,
pp. 853-874
Persistent link: https://www.econbiz.de/10011581162
Saved in:
5747
A systematic assessment of quality assurance-based food safety management system of Chinese edible oil manufacturer in view of context characteristics
Ren, Yingxue
;
He, Zhen
;
Luning, Pieternel A.
- In:
Total quality management & business excellence : an …
27
(
2016
)
7/8
,
pp. 897-911
Persistent link: https://www.econbiz.de/10011581227
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The epistemological basis for quality management
Barouch, Gilles
;
Ponsignon, Frédéric
- In:
Total quality management & business excellence : an …
27
(
2016
)
7/8
,
pp. 944-962
Persistent link: https://www.econbiz.de/10011581292
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5749
Planning and reorganising quality management organisations : an empirical analysis of current practice
Behmer, Falk
;
Jochem, Roland
;
Hanke, Henry
- In:
Total quality management & business excellence : an …
27
(
2016
)
7/8
,
pp. 963-978
Persistent link: https://www.econbiz.de/10011581297
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5750
Special issue: total quality management and sustainable development
Marchetti, Barbara
(
ed.
);
Ciarapica, Filippo Emanuele
(
ed.
); …
-
2016
Persistent link: https://www.econbiz.de/10011582359
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