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Customer engagement marketing
Journal of business research : JBR
159
Industrial marketing management : the international journal for industrial and high-tech firms
76
Journal of retailing and consumer services
75
Journal of service management
49
The journal of services marketing
49
SpringerLink / Bücher
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International journal of innovation management
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The journal of product innovation management : an international publication of the Product Development & Management Association
45
Technological forecasting & social change : an international journal
43
Research policy : policy, management and economic studies of science, technology and innovation
35
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International journal of hospitality management
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The service industries journal
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Public management review
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Interaktive Wertschöpfung durch Dienstleistungen : strategische Ausrichtung von Kundeninteraktionen, Geschäftsmodellen und sozialen Netzwerken
22
International journal of contemporary hospitality management
22
Kundenintegration : Forum Dienstleistungsmanagement
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Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
21
International journal of technology marketing : IJTMkt
21
Journal of marketing
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Tourism management : research, policies, practice
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International journal of technology management : IJTM
20
Marketing intelligence & planning
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Journal of the Academy of Marketing Science
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Administrative Sciences : open access journal
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The journal of product & brand management
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Creativity and innovation management
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Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
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Revolutionizing innovation : users, communities, and open innovation
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European journal of marketing
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European management journal
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International journal of product development : IJPD
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Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
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1
Customer engagement marketing
Pansari, Anita
;
Kumar, V.
- In:
Customer engagement marketing
,
(pp. 1-27)
.
2018
Persistent link: https://www.econbiz.de/10011739810
Saved in:
2
If you build it right, they will engage : a study of antecedent conditions of customer engagement
Vivek, Shiri D.
;
Beatty, Sharon E.
;
Hazod, Melanie
- In:
Customer engagement marketing
,
(pp. 31-51)
.
2018
Persistent link: https://www.econbiz.de/10011739812
Saved in:
3
Happy users, grumpy bosses : current community engagement literature and the impact of support engagement in a B2B setting on user and upper management satisfaction
Beckers, Sander F. M.
;
Bone, Sterling A.
;
Fombelle, Paul W.
- In:
Customer engagement marketing
,
(pp. 141-169)
.
2018
Persistent link: https://www.econbiz.de/10011739848
Saved in:
4
Customer engagement and employee engagement : a research review and agenda
Mittal, Vikas
;
Han, Kyuhong
;
Westbrook, Robert A.
- In:
Customer engagement marketing
,
(pp. 173-201)
.
2018
Persistent link: https://www.econbiz.de/10011739859
Saved in:
5
The disruptive impact of customer engagement on the business-to-consumer sales force
Hochstein, Bryan W.
;
Bolander, Willy
- In:
Customer engagement marketing
,
(pp. 203-218)
.
2018
Persistent link: https://www.econbiz.de/10011739861
Saved in:
6
Creating stronger brands through consumer experience and engagement
Calder, Bobby J.
;
Hollebeek, Linda D.
;
Malthouse, Edward C.
- In:
Customer engagement marketing
,
(pp. 221-242)
.
2018
Persistent link: https://www.econbiz.de/10011739863
Saved in:
7
From customer to partner engagement : a conceptualization and typology of engagement in B2B
Reinartz, Werner J.
;
Berkmann, Manuel
- In:
Customer engagement marketing
,
(pp. 243-268)
.
2018
Persistent link: https://www.econbiz.de/10011739866
Saved in:
8
Engaging with brands : the influence of dispositional and situational brand engagement on customer advocacy
Liu, Richie L.
;
Sprott, David E.
;
Spangenberg, Eric R.
; …
- In:
Customer engagement marketing
,
(pp. 269-292)
.
2018
Persistent link: https://www.econbiz.de/10011739869
Saved in:
9
The emotional engagement paradox
Aksoy, Lerzan
;
Keiningham, Timothy
;
Buoye, Alexander
; …
- In:
Customer engagement marketing
,
(pp. 293-305)
.
2018
Persistent link: https://www.econbiz.de/10011739870
Saved in:
10
Conclusion: informing customer engagement marketing and future research
Harmeling, Colleen M.
;
Moffett, Jordan W.
;
Palmatier, …
- In:
Customer engagement marketing
,
(pp. 307-323)
.
2018
Persistent link: https://www.econbiz.de/10011739871
Saved in:
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