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subject:"Internet marketing"
~subject:"Service-dominant logic"
~person:"Edvardsson, Bo"
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Internet marketing
Service-dominant logic
Customer integration
16
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16
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7
Beziehungsmarketing
6
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6
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resource integration
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value co-creation
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Edvardsson, Bo
Hughes, Tim
6
Vargo, Stephen L.
6
Akaka, Melissa Archpru
4
Bove, Liliana L.
4
Brodie, Roderick J.
4
Carlson, Jamie
4
Harrigan, Paul
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Hilton, Toni
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Hollebeek, Linda D.
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Rahman, Zillur
4
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Tronvoll, Bård
4
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3
Barrutia, José M.
3
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Conduit, Jodie
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3
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3
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Designing for service : key issues and new directions
1
International journal of quality and service sciences
1
Journal of service management
1
Marketing theory
1
The service industries journal
1
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ECONIS (ZBW)
5
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1
Breaking free from NSD : design and service beyond new service development
Holmlid, Stefan
;
Wetter Edman, Katarina
;
Edvardsson, Bo
- In:
Designing for service : key issues and new directions
,
(pp. 95-104)
.
2017
Persistent link: https://www.econbiz.de/10011613538
Saved in:
2
Recovering service failure through resource integration
Xu, Yingzi
;
Tronvoll, Bård
;
Edvardsson, Bo
- In:
The service industries journal
34
(
2014
)
16
,
pp. 1253-1271
Persistent link: https://www.econbiz.de/10010492121
Saved in:
3
Customer experience from a self-service system perspective
Åkesson, Maria
;
Edvardsson, Bo
;
Tronvoll, Bård
- In:
Journal of service management
25
(
2014
)
5
,
pp. 677-698
Persistent link: https://www.econbiz.de/10010426047
Saved in:
4
Institutional logics matter when coordinating resource integration
Edvardsson, Bo
;
Kleinaltenkamp, Michael
;
Tronvoll, Bård
; …
- In:
Marketing theory
14
(
2014
)
3
,
pp. 291-309
Persistent link: https://www.econbiz.de/10010461912
Saved in:
5
Why is service-dominant logic based service system better?
Edvardsson, Bo
;
Ng, Gloria
;
Min, Choo Zhi
;
Firth, Robert
- In:
International journal of quality and service sciences
5
(
2013
)
2
,
pp. 171-190
Persistent link: https://www.econbiz.de/10009768459
Saved in:
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