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~isPartOf:"International journal of services and operations management"
~isPartOf:"International journal of process management and benchmarking : IJPMB"
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Quality management
146
Qualitätsmanagement
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Industrie
28
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28
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Aufsatz in Zeitschrift
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146
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Devadasan, S. R.
12
Ahuja, Inderpreet Singh
8
Murugesh, R.
5
En-Nhaili, Ahmed
4
Meddaoui, Anwar
4
Shalij, P. R.
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Chiarini, Andrea
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Elwardi, Badr
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Mouchtachi, Ahmed
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Senthil, V.
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Vinodh S
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Amjad Khalili
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Bouami, Driss
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Vinodh, S.
2
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International journal of services and operations management
International journal of process management and benchmarking : IJPMB
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
528
International journal of productivity and quality management : IJPQM
455
The TQM journal : the international review of organizational improvement
406
International journal of quality & reliability management
395
International journal of production research
349
Total quality management & business excellence
237
International journal of production economics
196
International journal of six sigma and competitive advantage : IJSSCA
186
Quality management journal : QMJ
167
European journal of operational research : EJOR
93
International journal of quality and service sciences
81
Benchmarking : an international journal ; BIJ
66
International journal of business excellence
62
The international journal of productivity and performance management : IJPPM
61
Business process management journal
59
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
59
Amfiteatru economic : an economic and business research periodical
53
Health care management review : HCM review
53
Journal of industrial engineering and management : JIEM
50
Journal of operations management
47
IEEE transactions on engineering management : EM
42
European journal of industrial engineering : EJIE
41
International journal of quality and innovation
41
Journal of health organization and management
41
International journal of technology management : IJTM
38
Cogent business & management
33
Management science : journal of the Institute for Operations Research and the Management Sciences
33
European research studies
31
International journal of business excellence : IJBEX
30
International journal of hospitality management
29
International journal of services and operations management : IJSOM
29
Production and operations management : an international journal of the Production and Operations Management Society
29
The service industries journal
29
International journal of business information systems : IJBIS
28
Journal of business research : JBR
27
Benchmarking : an international journal
26
International journal of product development : IJPD
26
International journal of project management : the journal of The International Project Management Association
26
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ECONIS (ZBW)
146
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1
Modelling new service development using Kano, QFD and mathematical programming in an emergency department healthcare unit
Apornak, Arash
;
Raissi, Sadigh
;
Keramati, Abbas
; …
- In:
International journal of process management and …
13
(
2023
)
1
,
pp. 1-18
Persistent link: https://www.econbiz.de/10014313708
Saved in:
2
A comparative analysis of lean manufacturing, Six Sigma and Lean Six Sigma for their application in manufacturing organisations
Sodhi, Harsimran Singh
- In:
International journal of process management and …
13
(
2023
)
1
,
pp. 127-144
Persistent link: https://www.econbiz.de/10014313790
Saved in:
3
Clustering and identifying the Lean Six Sigma projects : higher education institutes
Aghaei, Razieh
;
Mohamadi, Dariush
;
Shahin, Arash
- In:
International journal of process management and …
13
(
2023
)
1
,
pp. 145-156
Persistent link: https://www.econbiz.de/10014313791
Saved in:
4
Improving the manufacturing process using Industry 4.0 tool : a simulation-based approach
Seyyedrezaei, Marjaneh Alsadat
;
Alvandi, Mohsen
- In:
International journal of process management and …
14
(
2023
)
1
,
pp. 52-83
Persistent link: https://www.econbiz.de/10014314029
Saved in:
5
A study to identifying the motivational factors for Lean Six Sigma implementation in Indian SMEs
Sodhi, Harsimran Singh
- In:
International journal of process management and …
14
(
2023
)
1
,
pp. 125-138
Persistent link: https://www.econbiz.de/10014314033
Saved in:
6
An investigation towards identifying and analysing the failure factors for the implementation of scrap reduction techniques in Indian SMEs
Sodhi, Harsimran Singh
- In:
International journal of process management and …
14
(
2023
)
2
,
pp. 139-154
Persistent link: https://www.econbiz.de/10014314035
Saved in:
7
What can we learn from process maturity models? : a literature review of models addressing process maturity
Dahlin, Gunnar
- In:
International journal of process management and …
10
(
2020
)
4
,
pp. 495-519
Persistent link: https://www.econbiz.de/10012512383
Saved in:
8
Strategic supplier management : from contractual models to engagement partnerships
Jerónimo, Carlos
;
Pereira, Leandro
;
Lourenço, João
- In:
International journal of process management and …
12
(
2022
)
1
,
pp. 13-27
Persistent link: https://www.econbiz.de/10013093102
Saved in:
9
Six Sigma method to assess the quality of the service in a gas utility company
Fontalvo-Herrea, Tomás
;
Delahoz-Dominguez, Enrique
; …
- In:
International journal of process management and …
12
(
2022
)
2
,
pp. 220-232
Persistent link: https://www.econbiz.de/10013256982
Saved in:
10
Fuzzy TISM and DEMATEL approach to analyse lean variables in Indian healthcare industry
Jain, Vineet
;
Ajmera, Puneeta
- In:
International journal of process management and …
12
(
2022
)
2
,
pp. 233-275
Persistent link: https://www.econbiz.de/10013256984
Saved in:
11
Reduction of variation and control parameters optimising in a cement-bags company
Shehata, Abdelrahman S.
;
Heshmat, Mahmoud
;
El-Sharief, …
- In:
International journal of process management and …
12
(
2022
)
3
,
pp. 321-347
Persistent link: https://www.econbiz.de/10013256987
Saved in:
12
A study on the assessment of maintenance practices on business performance in Northern Indian SMEs
Sidhu, Simranjit Singh
;
Singh, Kanwarpreet
;
Ahuja, …
- In:
International journal of process management and …
12
(
2022
)
4
,
pp. 436-470
Persistent link: https://www.econbiz.de/10013383557
Saved in:
13
Benchmarking business excellence practices : a case-based approach
Mavilavalappil, Unnikrishnan Palakkil
;
Tikoria, Jyoti
; …
- In:
International journal of process management and …
11
(
2021
)
4
,
pp. 498-541
Persistent link: https://www.econbiz.de/10012595919
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14
Linking performance measurements and manufacturing process improvements : the two-stage analytical framework
Hanoum, Syarifa
;
Islam, Sardar M. N.
- In:
International journal of process management and …
11
(
2021
)
4
,
pp. 542-564
Persistent link: https://www.econbiz.de/10012595925
Saved in:
15
Towards a LSRO model of industrial performance improvement : a case study of LSRO model implementation in an industrial SME
Elwardi, Badr
;
Meddaoui, Anwar
;
Mouchtachi, Ahmed
; …
- In:
International journal of process management and …
11
(
2021
)
4
,
pp. 584-600
Persistent link: https://www.econbiz.de/10012595933
Saved in:
16
Towards a new maturity model of industrial performance improvement based on ISO 9001: version 2015 and VDA6.3: version 2016
Elwardi, Badr
;
Meddaoui, Anwar
;
Mouchtachi, Ahmed
; …
- In:
International journal of process management and …
11
(
2021
)
3
,
pp. 367-389
Persistent link: https://www.econbiz.de/10012512616
Saved in:
17
Analysing key indicators of website service quality using Kano and DANP hybrid model
Tabaeeian, Reihaneh Alsadat
;
Fahimi, Milad
- In:
International journal of process management and …
11
(
2021
)
6
,
pp. 791-807
Persistent link: https://www.econbiz.de/10012672163
Saved in:
18
Development of a composite dynamic capability index for benchmarking new product development performance : an empirical study among industries in electronics sector
Nair, Pratap Kumar Surendran
;
Ramanan, T. Radha
; …
- In:
International journal of process management and …
11
(
2021
)
6
,
pp. 839-863
Persistent link: https://www.econbiz.de/10012672195
Saved in:
19
Application of multi-grade fuzzy and ANFIS approaches for performance analysis of Lean Six Sigma system with sustainable considerations
Ruben, R. Ben
;
Vinodh S
;
Asokan, P.
- In:
International journal of services and operations management
33
(
2019
)
2
,
pp. 239-261
Persistent link: https://www.econbiz.de/10012106460
Saved in:
20
Manufacturing excellence in the Indian automobile industry through sustainable lean manufacturing : a case study
Kumar, Naveen
;
Mathiyazhagan, Maathai K.
- In:
International journal of services and operations management
34
(
2019
)
2
,
pp. 180-196
Persistent link: https://www.econbiz.de/10012154626
Saved in:
21
Evaluation and improvement of service quality in information technology department of a detergent production company using the SERVQUAL approach
Ershadi, Mohammad Javad
;
Niaki, Seyed Taghi Akhavan
; …
- In:
International journal of services and operations management
34
(
2019
)
2
,
pp. 228-240
Persistent link: https://www.econbiz.de/10012154632
Saved in:
22
An empirical study on integrated manufacturing system practiced in Indian industries : a structural equation modelling approach
Paranitharan, K. P.
;
Babu, T. Ramesh
- In:
International journal of services and operations management
34
(
2019
)
2
,
pp. 259-277
Persistent link: https://www.econbiz.de/10012154634
Saved in:
23
Linkages of QMS and soft EMS : perceptions of operations managers as modelled by SEM
Amjad Khalili
;
Md Yusof Ismail
;
Karim, A. N. Mustafizul
; …
- In:
International journal of services and operations management
34
(
2019
)
3
,
pp. 341-360
Persistent link: https://www.econbiz.de/10012159138
Saved in:
24
Towards a new model of industrial performance improvement for SMEs : a case study of TPM implementation in an industrial SME
Elwardi, Badr
;
Meddaoui, Anwar
;
En-Nhaili, Ahmed
; …
- In:
International journal of process management and …
9
(
2019
)
4
,
pp. 547-561
Persistent link: https://www.econbiz.de/10012160531
Saved in:
25
Managing quality within existing supply chains : case studies from Jordan
Mazzawi, Randa
;
Alawamleh, Mohammad
- In:
International journal of services and operations management
32
(
2019
)
1
,
pp. 44-66
Persistent link: https://www.econbiz.de/10012008845
Saved in:
26
Application of fuzzy QFD for improving the process sustainability characteristics : a case study
Vimal, K. E. K.
;
Vinodh S
;
Jayakrishna, K.
- In:
International journal of services and operations management
32
(
2019
)
2
,
pp. 173-201
Persistent link: https://www.econbiz.de/10012008969
Saved in:
27
Causes of reluctance of Indian manufacturing SMEs in adopting total quality management
Majumdar, Jyoti Prakas
;
Kundum, Goutam Kumar
;
Manohar, …
- In:
International journal of services and operations management
32
(
2019
)
3
,
pp. 362-386
Persistent link: https://www.econbiz.de/10012009027
Saved in:
28
An integrated conceptual model for achieving global quality service in healthcare establishments
Gopi, D.
;
Pandi, A. Pal
;
Sethupathi, P. V. Rajendra
; …
- In:
International journal of services and operations management
33
(
2019
)
1
,
pp. 49-68
Persistent link: https://www.econbiz.de/10012054821
Saved in:
29
Reducing rejections using Six Sigma : a case from Indian automobile component manufacturing industry
Kaushik, Mohit
;
Chauhan, Gaurav
;
Mathiyazhagan, Maathai K.
- In:
International journal of services and operations management
33
(
2019
)
1
,
pp. 69-86
Persistent link: https://www.econbiz.de/10012054833
Saved in:
30
Development of software support for process FMEA : a case study
Bharathi, S. Karthik
;
Vinodh S
;
Gopi, N.
- In:
International journal of services and operations management
31
(
2018
)
4
,
pp. 415-432
Persistent link: https://www.econbiz.de/10012008499
Saved in:
31
Contact centre service excellence : a proposed conceptual framework
Surya Dharamdass
;
Fernando, Yudi
- In:
International journal of services and operations management
29
(
2018
)
1
,
pp. 18-41
Persistent link: https://www.econbiz.de/10011849891
Saved in:
32
Improving the quality and yield in the casting of compressor pulley through the application of total failure mode and effects analysis
Senthilmurugan, P. R.
;
Jegadheesan, C.
;
Devadasan, S. R.
- In:
International journal of services and operations management
29
(
2018
)
1
,
pp. 42-58
Persistent link: https://www.econbiz.de/10011849892
Saved in:
33
Service gap deployment : a framework to link quality gaps to service activities
Franceschini, Fiorenzo
;
Mastrogiacomo, Luca
- In:
International journal of services and operations management
29
(
2018
)
1
,
pp. 85-99
Persistent link: https://www.econbiz.de/10011849897
Saved in:
34
Modelling of barriers and initiatives of continuous improvement approach for enhancing the performance of SMEs of Northern India
Jagdeep Singh
;
Harwinder Singh
- In:
International journal of services and operations management
29
(
2018
)
2
,
pp. 184-213
Persistent link: https://www.econbiz.de/10011849908
Saved in:
35
Performance evaluation of TQM attainment in Indian manufacturing sector
Gupta, Vineet
;
Garg, Dixit
;
Kumar, Raj
- In:
International journal of services and operations management
29
(
2018
)
2
,
pp. 214-235
Persistent link: https://www.econbiz.de/10011849912
Saved in:
36
Failure analysis of automobile spares in a manufacturing supply chain distribution centre using Six Sigma DMAIC framework
Srinivas, S. Srivatsa
;
Sreedharan, V. Raja
- In:
International journal of services and operations management
29
(
2018
)
3
,
pp. 359-372
Persistent link: https://www.econbiz.de/10011849976
Saved in:
37
Total quality management and quality certification : effects in organisational performance
Antunes, Marina Godinho
;
Quirós, Joaquín Texeira
; …
- In:
International journal of services and operations management
29
(
2018
)
4
,
pp. 439-461
Persistent link: https://www.econbiz.de/10011878292
Saved in:
38
Importance of SERVQUAL dimensions in leveraging service quality in insurance industry from the perspective of different cultural and socioeconomic environment : a SEM approach
Kumar, R. Meikanda Ganesh
;
Jothimurugan, T.
;
Anbuoli, P.
- In:
International journal of services and operations management
30
(
2018
)
1
,
pp. 98-119
Persistent link: https://www.econbiz.de/10011878423
Saved in:
39
Development of a validation and qualification process for the manufacturing of medical devices : a case study based on cross-sector benchmarking
Xu, Yuchun
;
Tiwari, Ashutosh
;
Chen, Hao Chen
;
Turner, …
- In:
International journal of process management and …
8
(
2018
)
1
,
pp. 79-102
Persistent link: https://www.econbiz.de/10011859100
Saved in:
40
Measurement of overall equipment effectiveness to improve operational efficiency
Singh, Rohit Kumar
;
Clements, Elvin Joseph
;
Sonwaney, …
- In:
International journal of process management and …
8
(
2018
)
2
,
pp. 246-261
Persistent link: https://www.econbiz.de/10011859112
Saved in:
41
Quality management system and sustainability : a Malaysian perspective
Amjad Khalili
;
Md Yusof Ismail
;
Karim, A. N. Mustafizul
- In:
International journal of services and operations management
30
(
2018
)
3
,
pp. 286-317
Persistent link: https://www.econbiz.de/10011919297
Saved in:
42
A reliability centred maintenance approach for assessing the impact of maintenance for availability improvement of carding machine
Thawkar, Aniket
;
Tambe, Pravin
;
Deshpande, Vishwas
- In:
International journal of process management and …
8
(
2018
)
3
,
pp. 318-339
Persistent link: https://www.econbiz.de/10011923316
Saved in:
43
Measuring the service quality of luxury hotel chains in the USA
Min, Ho-key
- In:
International journal of services and operations management
30
(
2018
)
4
,
pp. 465-479
Persistent link: https://www.econbiz.de/10011927282
Saved in:
44
An investigative study to evaluate the impact of lean manufacturing in Indian manufacturing industry
Ahuja, Inderpreet Singh
;
Jaspreet Singh
;
Gurinder Singh
- In:
International journal of process management and …
8
(
2018
)
4
,
pp. 408-442
Persistent link: https://www.econbiz.de/10011988441
Saved in:
45
Linkage between total quality and supply chain management practices and operational performance : a review
Modgil, Sachin
;
Sharma, Sanjay Kumar
- In:
International journal of services and operations management
27
(
2017
)
1
,
pp. 35-69
Persistent link: https://www.econbiz.de/10011757010
Saved in:
46
Assessment of human resource competence and performance indicator
Benbrahim, Chahinaze Fikri
;
Sefiani, Naoufal
;
Meddaoui, …
- In:
International journal of process management and …
7
(
2017
)
1
,
pp. 20-37
Persistent link: https://www.econbiz.de/10011705568
Saved in:
47
Developing the weighted ISM-MICMAC framework for process design stage of production system life cycle
Attri, Rajesh
;
Grover, Sandeep
- In:
International journal of process management and …
7
(
2017
)
1
,
pp. 94-119
Persistent link: https://www.econbiz.de/10011705621
Saved in:
48
Designing robust model of Six Sigma implementation based on critical successful factors and MACBETH
Yazdi, Amir Karbassi
;
Esfeden, Ghanbar Abbaspour
- In:
International journal of process management and …
7
(
2017
)
2
,
pp. 158-171
Persistent link: https://www.econbiz.de/10011761908
Saved in:
49
Operational efficiency in manufacturing process using design of experiments
Chaturvedi, Sharad
;
Chakrabarti, Deepankar
- In:
International journal of process management and …
7
(
2017
)
2
,
pp. 249-261
Persistent link: https://www.econbiz.de/10011762346
Saved in:
50
Is personality a key element of Six Sigma project success?
Witt, Phillip W.
;
Baker, Timothy
;
Ashley, Nancy W.
; …
- In:
International journal of services and operations management
27
(
2017
)
4
,
pp. 472-523
Persistent link: https://www.econbiz.de/10011818630
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