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Search: subject_exact:"Customer experience management"
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Beziehungsmarketing
24,774
Relationship marketing
24,774
Consumer behaviour
8,558
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8,558
Kundenzufriedenheit
5,222
Customer satisfaction
5,219
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3,782
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2,474
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2,221
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2,208
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2,198
Lieferantenmanagement
2,120
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2,120
Social Web
1,951
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1,951
Markenimage
1,817
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1,815
Marketingmanagement
1,812
Marketing management
1,794
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1,639
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1,591
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1,485
Kundenwert
1,432
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1,408
Customer integration
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Vertrauen
1,328
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1,294
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1,286
Brand
1,233
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1,217
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1,189
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549
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Ratgeber
228
Guidebook
211
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159
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132
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104
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Bruhn, Manfred
112
Homburg, Christian
108
Kumar, V.
80
Huber, Frank
55
Verhoef, Peter C.
55
Han, Heesup
53
Herrmann, Andreas
49
Bauer, Hans H.
46
Piller, Frank T.
46
Hollebeek, Linda D.
45
Stauss, Bernd
44
Krafft, Manfred
42
Palmatier, Robert W.
40
Gil Saura, Irene
37
Mattila, Anna S.
37
Hippner, Hajo
33
Smith, Alan D.
33
Stock-Homburg, Ruth
33
Van den Poel, Dirk
32
Wiedmann, Klaus-Peter
32
Wilde, Klaus D.
32
Mittal, Vikas
31
Thaichon, Park
31
Neslin, Scott A.
30
Prentice, Catherine
30
Reichwald, Ralf
30
Svensson, Göran
30
Töpfer, Armin
29
Evanschitzky, Heiner
28
Georgi, Dominik
28
Loureiro, Sandra Maria Correia
28
Matzler, Kurt
28
Reinartz, Werner J.
28
Eggert, Andreas
27
Grewal, Dhruv
27
Sheth, Jagdish N.
27
Walsh, Gianfranco
27
Grönroos, Christian
26
Kleinaltenkamp, Michael
26
Agnihotri, Raj
25
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Springer Fachmedien Wiesbaden
60
IGI Global
17
National Bureau of Economic Research
10
American Marketing Association
9
Books on Demand GmbH <Norderstedt>
8
Verlag Dr. Kovač
7
Fördergesellschaft Marketing an der Universität Augsburg
6
Harvard Graduate School of Business Administration
6
Haufe-Lexware GmbH & Co. KG
6
Universität St. Gallen
6
AMACOM
5
Information Resources Management Association
5
Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
5
Springer-Verlag GmbH
5
Universität Mannheim
5
Verlag Franz Vahlen
5
Erich-Schmidt-Verlag <Berlin>
4
Fachhochschule Reutlingen / European School of Business
4
Fachverlag für Wirtschafts- und Steuerrecht Schäffer <Stuttgart>
4
Technische Universität Dresden
4
Wiley-VCH
4
Edward Elgar Publishing
3
Erasmus Research Institute of Management
3
Eric Cuvillier <Firma>
3
Friedrich-Schiller-Universität Jena
3
Institut für Marktorientierte Unternehmensführung Mannheim
3
Logos Verlag Berlin
3
Nomos Verlagsgesellschaft
3
RWTH Aachen
3
Shaker Verlag
3
Svenska Handelshögskolan <Helsinki>
3
Thüringen / Landesregierung
3
USA / General Accounting Office
3
Völkerbund / Sub-Committee of Experts for the Unification of Customs Tariff Nomenclature
3
W. Kohlhammer GmbH
3
Wissenschaftliche Gesellschaft für Marketing und Unternehmensführung
3
Arbeitsmarktservice Österreich
2
Bundesverband des Deutschen Textil-Einzelhandels
2
Bundesvereinigung Logistik
2
Deutsche Verkehrswissenschaftliche Gesellschaft
2
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Journal of business research : JBR
624
Journal of retailing and consumer services
582
Industrial marketing management : the international journal for industrial and high-tech firms
395
International journal of hospitality management
280
SpringerLink / Bücher
256
The journal of services marketing
225
The journal of business & industrial marketing
192
The service industries journal
184
Journal of the Academy of Marketing Science
164
Journal of strategic marketing
162
International journal of electronic customer relationship management : IJECRM
140
Journal of marketing
124
International journal of contemporary hospitality management
120
Journal of service research : JSR
117
Journal of hospitality marketing & management
115
Journal of travel and tourism marketing
115
The journal of product & brand management
111
Tourism management : research, policies, practice
108
Asia Pacific journal of marketing and logistics
107
Journal of service management
106
Gabler Edition Wissenschaft
102
Journal of retailing
102
The journal of brand management : an international journal
101
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
99
Marketing intelligence & planning
97
Psychology & marketing
97
European journal of marketing : EJM
95
Cogent business & management
92
Services marketing quarterly
90
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
86
The international journal of bank marketing : IJBM
85
Journal of marketing management : MM
82
Service business
80
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
78
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
72
Journal of financial services marketing : JFSM
70
Business horizons
69
International journal of retail & distribution management
68
European journal of operational research : EJOR
67
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
67
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ECONIS (ZBW)
24,788
BASE
2
RePEc
2
EconStor
1
Other ZBW resources
1
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24,794
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24751
Pricing strategy : reconciling customer needs and company objectives
Taylor, Bernard
(
ed.
);
Wills, Gordon
(
contributor
)
-
1969
Persistent link: https://www.econbiz.de/10001525103
Saved in:
24752
Commerce and customs : a history of the ports of Newport and Caerleon
Dawson, James William
-
1932
Persistent link: https://www.econbiz.de/10001482078
Saved in:
24753
The university-government relationship
Caldwell, Lynton K.
- In:
Universities and development assistance abroad
,
(pp. 28-56)
.
19XX
Persistent link: https://www.econbiz.de/10001970234
Saved in:
24754
Line- Staff Relationships in Production
1957
Persistent link: https://www.econbiz.de/10001497539
Saved in:
24755
Successful retail salesmanship : helping customers buy
Robinson, O. Preston
;
Robinson, Christine H.
-
1942
Persistent link: https://www.econbiz.de/10001932278
Saved in:
24756
Handbook of customs procedure at Shanghai
China / Hai guan zong shui wu si shu
-
1926
-
2d ed., rev
Persistent link: https://www.econbiz.de/10002658827
Saved in:
24757
Shopping behavior of department store customers : a study of store policies and customer demand, with particular reference to delivery service and telephone ordering
Rich, Stuart U.
-
1963
Persistent link: https://www.econbiz.de/10002681663
Saved in:
24758
It's an old Scottish custom
Drake-Carnell, Francis John
-
1939
Persistent link: https://www.econbiz.de/10001792081
Saved in:
24759
The Customs Service : Schmeckebier, Laurence F[rederick] ; Its history, activities and organization
Schmeckebier, Laurence Frederick
-
1924
Persistent link: https://www.econbiz.de/10002332323
Saved in:
24760
Customs areas of the world
1970
-
Rev. 1
Persistent link: https://www.econbiz.de/10002334241
Saved in:
24761
Manners & customs of the Afghans
Ali, Mohammed
-
1958
Persistent link: https://www.econbiz.de/10002284904
Saved in:
24762
The Heart of Libya : the Siwa Oasis, its people, customs and sport
Simpson, G. E.
-
1929
Persistent link: https://www.econbiz.de/10002293463
Saved in:
24763
India's "Loyalty" to England
1915
-
2. ed.
Persistent link: https://www.econbiz.de/10002294535
Saved in:
24764
Customer Turnover Experience of meat packing companies
Greer, Howard Clark
-
1933
Persistent link: https://www.econbiz.de/10002272956
Saved in:
24765
Multiple loyalties : theoretical approach to a problem in international organization
Guetzkow, Harold Steere
-
1955
Persistent link: https://www.econbiz.de/10002274545
Saved in:
24766
Customers in action
Midgley, David
;
Christopher, Martin
-
1975
Persistent link: https://www.econbiz.de/10002492454
Saved in:
24767
Rules of the United States Court of Customs and Patent Appeals relating only to customs cases, effective February 28, 1931
1931
Persistent link: https://www.econbiz.de/10003808465
Saved in:
24768
Report of the Commissioners of Revenue Inquiry on customs frauds
1843
Persistent link: https://www.econbiz.de/10003342260
Saved in:
24769
Canadian customs duties
1970
Persistent link: https://www.econbiz.de/10003096481
Saved in:
24770
How to make the consumer into a customer : Market study
Coleman, L. R.
(
contributor
)
-
1937
Persistent link: https://www.econbiz.de/10003426817
Saved in:
24771
Customs regulations of the United States : prescribed for the instruction and guidance of customs officers ; Treasury Departement ; Division of Customs
1932
-
Ed. of 1931
Persistent link: https://www.econbiz.de/10003433914
Saved in:
24772
Supplement : Amendments to the Customs Tariff
1957
Persistent link: https://www.econbiz.de/10003481056
Saved in:
24773
Report on centre-state relationships
Indien / Administrative Reforms Commission
-
1969
Persistent link: https://www.econbiz.de/10003221407
Saved in:
24774
Geography, anthropology, folk-lore, manners and customs, sports and games
Library of Congress
-
1928
Persistent link: https://www.econbiz.de/10003121449
Saved in:
24775
Customs and shipping : report of the Principal Collector of Customs for
In:
Vital statistics : report of the registrar-general of …
(
19XX
)
Persistent link: https://www.econbiz.de/10003075041
Saved in:
24776
The customs tariff of New Zealand : together with decisions of the Minister of Customs ; compiled in the Office of the Minister of Customs
1911
Persistent link: https://www.econbiz.de/10003078988
Saved in:
24777
Draft customs nomenclature
Völkerbund / Sub-Committee of Experts for the …
-
1937
Persistent link: https://www.econbiz.de/10002977121
Saved in:
24778
Preparing shipments to Europe : Documentary requirements and customs regulations
Weitz, Bernard O.
;
Ioannou, Florence K.
-
1935
Persistent link: https://www.econbiz.de/10002986972
Saved in:
24779
Your baggage and Indian customs
Swamy, R. K.
-
1970
Persistent link: https://www.econbiz.de/10002892305
Saved in:
24780
The nature of loyalties in rural Indonesia
Skinner, G.W.
- In:
Social change : the colonial situation
,
(pp. 265-277)
.
1966
Persistent link: https://www.econbiz.de/10003354488
Saved in:
24781
Customs Trade Report 1899-1903 : Kiaochow
1900
Persistent link: https://www.econbiz.de/10003434056
Saved in:
24782
Custom and conflict in Africa
Gluckman, Max
-
1955
Persistent link: https://www.econbiz.de/10014422038
Saved in:
24783
Customs convention on containers, 1972
1972
Persistent link: https://www.econbiz.de/10014386429
Saved in:
24784
Sports in China
1956
Persistent link: https://www.econbiz.de/10014379273
Saved in:
24785
Customs Administration in Canada
Blake, Gordon
-
1957
Persistent link: https://www.econbiz.de/10012682446
Saved in:
24786
Instructions to weighing-porters, in the service of the customs, at the out ports
Great Britain / Customs Establishment
-
1809
Persistent link: https://www.econbiz.de/10012323452
Saved in:
24787
[Canton Press : communications and notes relating to Chinese customs, 1826-1840.]
1840
Persistent link: https://www.econbiz.de/10012333927
Saved in:
24788
Clement's customs guideents
Clements, George
-
1845
-
10th annual ed
Persistent link: https://www.econbiz.de/10012338640
Saved in:
24789
China and the Chinese : their religion, character, customs and manufactures
Sirr, Henry Charles
-
1849
Persistent link: https://www.econbiz.de/10012344473
Saved in:
24790
Draft customs nomenclature ; Vol. 2
Völkerbund / Sub-Committee of Experts for the …
-
1937
-
Edition revised in accordance with the observations forwarded by governments
Persistent link: https://www.econbiz.de/10011348159
Saved in:
24791
Draft customs nomenclature ; Vol. 1
Völkerbund / Sub-Committee of Experts for the …
-
1937
-
Edition revised in accordance with the observations forwarded by governments
Persistent link: https://www.econbiz.de/10011348160
Saved in:
24792
A view of the customs, manners, drama, &c. of Italy : as they are described in the Frusta letteraria
Sharp, Samuel
-
1768
Persistent link: https://www.econbiz.de/10012379110
Saved in:
24793
The British merchants assistant, or, A complete view of the British customs : containing a distinct and practical account of each branch of that revenue ... also, a compendious exp...
Venner, Samuel
-
1766
Persistent link: https://www.econbiz.de/10012379326
Saved in:
24794
Marketing information systems
Schaffir, Kurt H.
;
Trentin, H. George
-
1973
Persistent link: https://www.econbiz.de/10013535197
Saved in:
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