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~person:"Kleinaltenkamp, Michael"
~person:"Witell, Lars"
~person:"Büttgen, Marion"
~subject:"Innovation"
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Innovation
Customer integration
40
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40
Beziehungsmarketing
14
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14
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14
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14
Dienstleistung
9
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8
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Kleinaltenkamp, Michael
Witell, Lars
Büttgen, Marion
Herstatt, Cornelius
17
Hippel, Eric von
17
De Jong, Jeroen P. J.
9
Edvardsson, Bo
8
Oliveira, Pedro
8
Schreier, Martin
8
Schweisfurth, Tim
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7
Brem, Alexander
6
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6
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6
Morgan, Todd
6
Raasch, Christina
6
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5
Bretschneider, Ulrich
5
Hyysalo, Sampsa
5
Kristensson, Per
5
Leimeister, Jan Marco
5
Lüthje, Christian
5
Ogawa, Susumu
5
Pikkarainen, Minna
5
Rubalcaba-Bermejo, Luis
5
Sarmah, Bijoylaxmi
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4
Dahl, Darren W.
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Tekic, Anja
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Carbonell, Pilar
3
Chen, Ja-Shen
3
Daecke, Julia
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Journal of business research : JBR
2
International journal of quality and service sciences
1
Involving customers in new service development
1
Journal of service management
1
Service Excellence als Impulsgeber : Strategien - Management - Innovationen - Branchen ; Bernd Stauss zum 60. Geburtstag
1
The handbook of innovation and services : a multi-disciplinary perspective
1
The journal of services marketing
1
Web 2.0-Anwendungen zur Informationsgewinnung von Unternehmen : Nutzungsmöglichkeiten für Marktforschung, Innovationsmanagement und CRM
1
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ECONIS (ZBW)
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1
The role of customer knowledge development for incremental and radical service innovation in servitized manufacturers
Johansson, A. Elisabeth
;
Raddats, Chris
;
Witell, Lars
- In:
Journal of business research : JBR
98
(
2019
),
pp. 328-338
Persistent link: https://www.econbiz.de/10012007247
Saved in:
2
Identifying categories of service innovation : a review and synthesis of the literature
Snyder, Hannah
;
Witell, Lars
;
Gustafsson, Anders
; …
- In:
Journal of business research : JBR
69
(
2016
)
7
,
pp. 2401-2408
Persistent link: https://www.econbiz.de/10011490968
Saved in:
3
Exploring dualities of service innovation : implications for service research
Witell, Lars
;
Anderson, Laurel
;
Brodie, Roderick J.
; …
- In:
The journal of services marketing
29
(
2015
)
6/7
,
pp. 436-441
Persistent link: https://www.econbiz.de/10011418320
Saved in:
4
Having a strategy for new service development : does it really matter?
Edvardsson, Bo
;
Meiren, Thomas
;
Schäfer, Adrienne
; …
- In:
Journal of service management
24
(
2013
)
1
,
pp. 25-44
Persistent link: https://www.econbiz.de/10009728604
Saved in:
5
Solicited diaries as a means of involving patients in development of healthcare services
Elg, Mattias
;
Witell, Lars
;
Poksinska, Bozena
; …
- In:
International journal of quality and service sciences
3
(
2011
)
2
,
pp. 128-145
Persistent link: https://www.econbiz.de/10009299639
Saved in:
6
Customer integration in service innovation
Edvardsson, Bo
;
Gustafsson, Anders
;
Kristensson, Per
; …
- In:
The handbook of innovation and services : a …
,
(pp. 301-317)
.
2010
Persistent link: https://www.econbiz.de/10003953576
Saved in:
7
Einsatzpotenziale von Web 2.0-Anwendungen zur Kundenintegration in Innovationsprozesse
Grimm, Katrin
;
Büttgen, Marion
- In:
Web 2.0-Anwendungen zur Informationsgewinnung von …
,
(pp. 105-265)
.
2009
Persistent link: https://www.econbiz.de/10003933971
Saved in:
8
Innovationen durch Kundenintegration bei unternehmensbezogenen Dienstleistungen
Kleinaltenkamp, Michael
;
Hellwig, Andrea
- In:
Service Excellence als Impulsgeber : Strategien - …
,
(pp. 197-216)
.
2007
Persistent link: https://www.econbiz.de/10003595897
Saved in:
9
The role of the customer in the development process
Sandén, Bodil
;
Gustafsson, Anders
;
Witell, Lars
- In:
Involving customers in new service development
,
(pp. 33-56)
.
2006
Persistent link: https://www.econbiz.de/10003593196
Saved in:
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