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~isPartOf:"Mit Dienstleistungen die Zukunft gestalten : [Impulse aus Forschung und Praxis] ; Beiträge der 8. Dienstleistungstagung des BMBF"
~isPartOf:"Designing for service : key issues and new directions"
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Mit Dienstleistungen die Zukunft gestalten : [Impulse aus Forschung und Praxis] ; Beiträge der 8. Dienstleistungstagung des BMBF
Designing for service : key issues and new directions
SpringerLink / Bücher
35
The service industries journal
19
Journal of business research : JBR
17
An introduction to industrial service design
14
Research
13
Service innovation : novel ways of creating value in actor systems
13
Research methods in service innovation
12
Innovating for trust
11
Innovating in practice : perspectives and experiences
11
Service business model innovation in the healthcare and hospital management : models, strategies, tools
11
Industrial marketing management : the international journal for industrial and high-tech firms
9
Journal of service management
9
International journal of services technology and management
8
Journal of service research : JSR
8
Springer eBook Collection
8
The journal of business & industrial marketing
8
Service Engineering internationaler Dienstleistungen : [services made in Germany]
7
The journal of product innovation management : an international publication of the Product Development & Management Association
7
Public management review
6
Forum Dienstleistungsmanagement
5
Handbook of service science ; [Vol. 1]
5
Journal of service research
5
Service Science: Research and Innovations in the Service Economy
5
Service business
5
Service design and delivery
5
Springer eBook Collection / Business and Management
5
The journal of services marketing
5
Edward Elgar E-Book Archive
4
European review of service economics and management
4
Geschäftsmodelle - Wertschöpfung - Transformation
4
International journal of contemporary hospitality management
4
Journal of open innovation : technology, market, and complexity
4
Journal of service theory and practice
4
Service science, management and engineering : education for the 21st Century
4
Creativity and innovation management
3
Dienstleistungsmodellierung 2010 : interdisziplinäre Konzepte und Anwendungsszenarien ; [die Tagung fand am 24. März 2010 an der Alpen-Adria-Universität Klagenfurt, Österreich, im Rahmen der Konferenz "Modellierung 2010" statt]
3
Dienstleistungsmodellierung : Methoden, Werkzeuge und Branchenlösungen
3
Driving service productivity : value-creation through innovation
3
ERIM report series research in management
3
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ECONIS (ZBW)
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1
Expanding (service) design spaces
Sangiorgi, Daniela
;
Prendiville, Alison
;
Jung, Jeyong
- In:
Designing for service : key issues and new directions
,
(pp. 17-32)
.
2017
Persistent link: https://www.econbiz.de/10011613480
Saved in:
2
Designing vs designers : how organizational design narratives shift the focus from designers to designing
Junginger, Sabine
;
Bailey, Stuart
- In:
Designing for service : key issues and new directions
,
(pp. 33-47)
.
2017
Persistent link: https://www.econbiz.de/10011613482
Saved in:
3
Designing for interdependence, participation and emergence in complex service systems
Sangiorgi, Daniela
;
Patricio, Lia
;
Fisk, Raymond
- In:
Designing for service : key issues and new directions
,
(pp. 49-64)
.
2017
Persistent link: https://www.econbiz.de/10011613509
Saved in:
4
Specialist service design consulting : the end of the beginning, or the beginning of the end?
Kirchberger, Eva-Maria
;
Tether, Bruce S.
- In:
Designing for service : key issues and new directions
,
(pp. 65-80)
.
2017
Persistent link: https://www.econbiz.de/10011613530
Saved in:
5
The object of service design
Kimbell, Lucy
;
Blomberg, Jeanette
- In:
Designing for service : key issues and new directions
,
(pp. 81-94)
.
2017
Persistent link: https://www.econbiz.de/10011613531
Saved in:
6
Breaking free from NSD : design and service beyond new service development
Holmlid, Stefan
;
Wetter Edman, Katarina
;
Edvardsson, Bo
- In:
Designing for service : key issues and new directions
,
(pp. 95-104)
.
2017
Persistent link: https://www.econbiz.de/10011613538
Saved in:
7
Designing on the spikes of injustice : representation and co-design
Collins, Katie
;
Cook, Mary Rose
;
Choukeir, Joanna
- In:
Designing for service : key issues and new directions
,
(pp. 105-116)
.
2017
Persistent link: https://www.econbiz.de/10011613541
Saved in:
8
Co-design, organizational creativity and quality improvement in the healthcare sector : "designerly" or "design-like"?
Robert, Glenn
;
Macdonald, Alastair S.
- In:
Designing for service : key issues and new directions
,
(pp. 117-130)
.
2017
Persistent link: https://www.econbiz.de/10011613546
Saved in:
9
Service design and the edge effect
Young, Robert
;
Warwick, Laura
- In:
Designing for service : key issues and new directions
,
(pp. 131-146)
.
2017
Persistent link: https://www.econbiz.de/10011613548
Saved in:
10
Service design as a sensemaking activity : insights from low-income communities in Latin America
Cipolla, Carla
;
Reynoso, Javier
- In:
Designing for service : key issues and new directions
,
(pp. 147-161)
.
2017
Persistent link: https://www.econbiz.de/10011613561
Saved in:
11
The social innovation journey : emerging challenges in service design for the incubation of social innovation
Meroni, Anna
;
Corubolo, Marta
;
Bartolomeo, Matteo
- In:
Designing for service : key issues and new directions
,
(pp. 163-181)
.
2017
Persistent link: https://www.econbiz.de/10011613578
Saved in:
12
Service design in policy making
Buchanan, Camilla
;
Junginger, Sabine
;
Terrey, Nina
- In:
Designing for service : key issues and new directions
,
(pp. 183-200)
.
2017
Persistent link: https://www.econbiz.de/10011613580
Saved in:
13
The potential of service design as a route to product-service systems
Bhamra, Tracy
;
Walters, Andrew T.
;
Moultrie, James
- In:
Designing for service : key issues and new directions
,
(pp. 201-211)
.
2017
Persistent link: https://www.econbiz.de/10011613582
Saved in:
14
Service design and the emergence of a second economy
Blomberg, Jeanette
;
Stucky, Susan
- In:
Designing for service : key issues and new directions
,
(pp. 213-223)
.
2017
Persistent link: https://www.econbiz.de/10011613584
Saved in:
15
Making sense of data through service design - opportunities and reflections
Prendiville, Alison
;
Gwilt, Ian
;
Mitchell, Val
- In:
Designing for service : key issues and new directions
,
(pp. 225-236)
.
2017
Persistent link: https://www.econbiz.de/10011613587
Saved in:
16
Beyond collaborative services : service design for sharing and collaboration as a matter of commons and infrastructuring
Seravalli, Anna
;
Eriksen, Mette Agger
- In:
Designing for service : key issues and new directions
,
(pp. 237-250)
.
2017
Persistent link: https://www.econbiz.de/10011613588
Saved in:
17
Unternehmen lernen von Unternehmen : in kleinen und mittleren Unternehmen Dienstleistungen systematisch entwickeln
Strina, Giuseppe
;
Heinen, Ewald
;
Kuiper, Kristina
- In:
Mit Dienstleistungen die Zukunft gestalten : [Impulse …
,
(pp. 63-72)
.
2011
Persistent link: https://www.econbiz.de/10008903860
Saved in:
18
Von der formalen Modellierung zur Simulation
Böttcher, Martin
;
Fähnrich, Klaus-Peter
- In:
Mit Dienstleistungen die Zukunft gestalten : [Impulse …
,
(pp. 319-324)
.
2011
Persistent link: https://www.econbiz.de/10008904239
Saved in:
19
Engineering hybrider Leistungsbündel
Meier, Horst
- In:
Mit Dienstleistungen die Zukunft gestalten : [Impulse …
,
(pp. 265-273)
.
2011
Persistent link: https://www.econbiz.de/10008904254
Saved in:
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