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Search: subject_exact:"Dienstleistungssektor"
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Dienstleistungssektor
12,228
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1,210
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Gallouj, Fai͏̈z
41
Mattoo, Aaditya
41
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35
Kaiser, Ulrich
35
Rubalcaba-Bermejo, Luis
32
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30
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30
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27
Miles, Ian D.
27
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25
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23
Talib, Faisal
23
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22
Hoekman, Bernard M.
22
Bosch, Gerhard
21
Gornig, Martin
21
Rahman, Zillur
21
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20
Gössinger, Ralf
20
Ghani, Ejaz
19
Kowalkowski, Christian
19
Nerb, Gernot
19
Philippe, Jean
19
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18
Görg, Holger
18
Shepherd, Ben
18
Witell, Lars
18
Hipp, Christiane
17
Morikawa, Masayuki
17
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Peters, Bettina
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Petit, Pascal
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Savona, Maria
16
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15
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15
Evangelista, Rinaldo
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15
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15
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15
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15
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35
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9
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5
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4
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267
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91
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85
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75
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61
International journal of production economics
58
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58
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51
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42
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38
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35
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33
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30
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30
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29
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
29
ifo Schnelldienst
29
Services marketing quarterly
28
Ifo Schnelldienst
27
Journal of service research
27
Research policy : policy, management and economic studies of science, technology and innovation
27
ZEW discussion papers
27
Discussion paper / Centre for Economic Policy Research
25
International journal of innovation management
25
NBER Working Paper
25
Springer eBook Collection
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25
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24
Economics of innovation and new technology
24
Technological forecasting & social change : an international journal
24
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24
World Bank Policy Research Working Paper
24
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23
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23
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22
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ECONIS (ZBW)
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415
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245
RePEc
46
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17
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15
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6,451
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6451
TQM success factors in North Indian manufacturing and service industries
Kumar, Raj
;
Garg, Dixit
;
Garg, T. K.
- In:
The TQM journal : the international review of …
23
(
2011
)
1
,
pp. 36-46
Persistent link: https://www.econbiz.de/10008938684
Saved in:
6452
Qualitätsmanagement in Wellnesseinrichtungen : Erfolg durch Kundenorientierung und hohe Standards/ hrsg. von Albin Krczal ... Mit Beitr. von Thomas Bausch ...
Krczal, Albin
(
ed.
);
Bausch, Thomas
(
contributor
)
-
2011
Persistent link: https://www.econbiz.de/10008938780
Saved in:
6453
Are capital structure decisions of service SMEs different? : empirical evidence from Portugal
Serrasqueiro, Zélia
- In:
Management research review
34
(
2011
)
1
,
pp. 34-57
Persistent link: https://www.econbiz.de/10008939260
Saved in:
6454
The creation of novel and marketable service ideas
Chang, C. M.
- In:
International journal of innovation and technology …
8
(
2011
)
1
,
pp. 113-133
Persistent link: https://www.econbiz.de/10008987209
Saved in:
6455
Small manufacturing and service enterprises as innovators : a comparison by size
Forsman, Helena
;
Rantanen, Hannu
- In:
European journal of innovation management : EJIM
14
(
2011
)
1
,
pp. 27-50
Persistent link: https://www.econbiz.de/10008988078
Saved in:
6456
Development and testing of the Consumer Experience Index (CEI)
Kim, Seung Hyun
;
Cha, JaeMin
;
Knutson, Bonnie J.
;
Beck, …
- In:
Managing service quality : MSQ ; an international journal
21
(
2011
)
2
,
pp. 112-132
Persistent link: https://www.econbiz.de/10008988084
Saved in:
6457
Audit tenure and the equity risk premium: evidence from Jordan
Baker, Rana Ahmad
;
Al-Thuneibat, Ali Abedalqader
- In:
International journal of accounting and information …
19
(
2011
)
1
,
pp. 5-23
Persistent link: https://www.econbiz.de/10008988298
Saved in:
6458
Angestellte und Tertiärisierung in Österreich 1910-51
Mesch, Michael
;
Weigl, Andreas
- In:
Wirtschaft und Gesellschaft : WuG
37
(
2011
)
1
,
pp. 95-138
Persistent link: https://www.econbiz.de/10008990137
Saved in:
6459
Was tun wir, wenn wir tätig sind? Dienste leisten
Gubitzer, Luise
- In:
Kurswechsel : Zeitschrift für gesellschafts-, …
(
2011
)
1
,
pp. 91-105
Persistent link: https://www.econbiz.de/10008990148
Saved in:
6460
The influence of emotional intelligence on tacit knowledge sharing in service organizations
Abdul Kadir Othman
;
Hazman Shah Abdullah
- In:
Knowledge management in emerging economies : social, …
,
(pp. 171-185)
.
2011
Persistent link: https://www.econbiz.de/10008798616
Saved in:
6461
Towards service system governance : leveraging service system grammar to empower value co-creation
Puehl, Stefan
- In:
The science of service systems
,
(pp. 207-229)
.
2011
Persistent link: https://www.econbiz.de/10009127304
Saved in:
6462
Market size and firm location in a service industry
Kurata, Hiroshi
;
Ohkawa, Takao
;
Okamura, Makoto
- In:
Review of international economics
19
(
2011
)
1
,
pp. 1-14
Persistent link: https://www.econbiz.de/10009127615
Saved in:
6463
Dealer spread and portfolio selection under price risks : evidence from the gold service industry
Lu, Jin-ray
- In:
The service industries journal
31
(
2011
)
5/6
,
pp. 975-996
Persistent link: https://www.econbiz.de/10009127839
Saved in:
6464
Service platform development : comparison of two e-services platforms
Daim, Tugrul U.
;
Brand, Marius
;
Lin, Linda
- In:
International journal of information systems in the …
3
(
2011
)
2
,
pp. 57-75
Persistent link: https://www.econbiz.de/10009130698
Saved in:
6465
Crossing the level of employee's performance : HPWS, affective commitment, human capital, and employee job performance in professional service organization
Chang, Po-chien
;
Chen, Shyh-jer
- In:
The international journal of human resource management
22
(
2011
)
4
,
pp. 883-901
Persistent link: https://www.econbiz.de/10009151887
Saved in:
6466
The economic consequences of one-third co-determination in German supervisory boards : first evidence for the service sector from a new source of enterprise data
Boneberg, Franziska
- In:
Jahrbücher für Nationalökonomie und Statistik
231
(
2011
)
3
,
pp. 440-457
Persistent link: https://www.econbiz.de/10009153882
Saved in:
6467
Please smile, the CCTV is running!
Liu, Tsung-chi
;
Cheng, Cheng-Feng
- In:
The service industries journal
31
(
2011
)
7/8
,
pp. 1075-1092
Persistent link: https://www.econbiz.de/10009154414
Saved in:
6468
What makes service employees and customers smile : antecedents and consequences of the employees' affective delivery in the service encounter
Lin, Jiun-sheng Chris
;
Lin, Cheng-yu
- In:
Journal of service management
22
(
2011
)
2
,
pp. 183-201
Persistent link: https://www.econbiz.de/10009155029
Saved in:
6469
The effects of a KM strategy on KM performance in professional services firms
Palte, Reimar
;
Hertlein, Michael
;
Smolnik, Stefan
; …
- In:
International journal of knowledge management : IJKM ; …
7
(
2011
)
1
,
pp. 16-34
Persistent link: https://www.econbiz.de/10009155253
Saved in:
6470
ZEW-Branchenreport / Dienstleister der Informationsgesellschaft
Zentrum für Europäische Wirtschaftsforschung
;
Verband …
-
Mannheim : ZEW
-
1.2002 - 10.2011,1(Apr.); 10.2011,[2](Juli)
Persistent link: https://www.econbiz.de/10001663471
Saved in:
6471
Assessing human capital in knowledge intensive business services
Demartini, Paola
;
Paoloni, Paola
- In:
Measuring business excellence : the journal of …
15
(
2011
)
4
,
pp. 16-26
Persistent link: https://www.econbiz.de/10009514092
Saved in:
6472
Knowledge management and value creation in service firms
Ingi Rúnar Eðvarðsson
;
Oskarsson, Gudmundur Kristjan
- In:
Measuring business excellence : the journal of …
15
(
2011
)
4
,
pp. 7-15
Persistent link: https://www.econbiz.de/10009514093
Saved in:
6473
Contribution of services sector in the economy of Pakistan
Ahmed, Ayaz
;
Ahsan, Henna
-
2011
Persistent link: https://www.econbiz.de/10009516125
Saved in:
6474
The role of systemic innovtion factors in innovation development for service systems
Ikävalko, Jaakkoo
;
Hänninen, Seppo
;
Serkkola, Ari
; …
- In:
Journal of euromarketing
20
(
2011
)
3/4
,
pp. 58-75
Persistent link: https://www.econbiz.de/10009570316
Saved in:
6475
Fuwuye-diaocha
Macau
;
Macau / Direcção dos Serviços de Estatística …
-
Macao
-
Nachgewiesen 2011
Persistent link: https://www.econbiz.de/10009678645
Saved in:
6476
The impact of employee perceptions of training on organizational commitment and turnover intentions : a study of multinationals in the Chinese service sector
Newman, Alexander
;
Thanacoody, Rani
;
Hui, Wendy
- In:
The international journal of human resource management
22
(
2011
)
8
,
pp. 1765-1787
Persistent link: https://www.econbiz.de/10009234614
Saved in:
6477
The influence of line managers and HR department on employees' affective commitment
Gilbert, Caroline
;
De Winne, Sophie
;
Sels, Luc
- In:
The international journal of human resource management
22
(
2011
)
8
,
pp. 1618-1637
Persistent link: https://www.econbiz.de/10009234625
Saved in:
6478
Does the UK have a "comparative institutional advantage" that is supportive of the IT services sector?
Donnelly, Rory
;
Grimshaw, Damian
;
Miozzo, Marcela
- In:
New technology, work and employment
26
(
2011
)
2
,
pp. 98-112
Persistent link: https://www.econbiz.de/10009235512
Saved in:
6479
Innovating IS management by enhancing knowledge intensive service activities (KISA) : the study of two cases in the banking sector
Depaoli, Paolo
;
D'Atri, Alessandro
;
De Marco, Marco
- In:
International journal of networking and virtual …
8
(
2011
)
3/4
,
pp. 323-337
Persistent link: https://www.econbiz.de/10009235662
Saved in:
6480
Sectoral patterns of firm exit in Italian provinces
Carree, Martin Anthony
;
Verheul, Ingrid
;
Santarelli, Enrico
- In:
Journal of evolutionary economics : JEE
21
(
2011
)
3
,
pp. 499-517
Persistent link: https://www.econbiz.de/10009236072
Saved in:
6481
Knowledge management service encounters : impact on customers' satisfaction evaluations
Guchait, Priyanko
;
Namasivayam, Karthik
;
Lei, Pui-wa
- In:
Journal of knowledge management
15
(
2011
)
3
,
pp. 513-527
Persistent link: https://www.econbiz.de/10009236408
Saved in:
6482
Mobile Prozesse im ERP-Umfeld – Realität oder Vision? : Tagungsband zum 10. Berlin-Brandenburger SAP-Forum der Fachhochschule Brandenburg am 26.05.2011
Heinrich, Hartmut
(
contributor
)
-
2011
Persistent link: https://www.econbiz.de/10009236585
Saved in:
6483
Social capital as a decision aid in strategic decision-making in service organizations
Jansen, Rob J. G.
;
Curşeu, Petru L.
;
Vermeulen, …
- In:
Management decision : MD
49
(
2011
)
5
,
pp. 734-747
Persistent link: https://www.econbiz.de/10009239510
Saved in:
6484
Dinamika i prestrukturirane na zaetostta v sferata na uslugite i v bălgarskata ikonomika za perioda 1997 - 2008 g.
Gospodinova, Silvija
- In:
Ikonomičeski alternativi
(
2011
)
2
,
pp. 102-115
Persistent link: https://www.econbiz.de/10009240054
Saved in:
6485
Creative destruction and regional productivity growth : evidence from the Dutch manufacturing and services industries
Bosma, Niels
;
Stam, Erik
;
Schutjens, Veronique
- In:
Small business economics : an entrepreneurship journal
36
(
2011
)
4
,
pp. 401-418
Persistent link: https://www.econbiz.de/10009240829
Saved in:
6486
On the determinants of organizational forgetting
David, Guy
;
Brachet, Tanguy
- In:
American economic journal : a journal of the American …
3
(
2011
)
3
,
pp. 100-123
Persistent link: https://www.econbiz.de/10009271660
Saved in:
6487
Customer-based corporate reputation : introducing a new segmentation criterion
Walsh, Gianfranco
;
Beatty, Sharon E.
;
Holloway, Betsy Bugg
- In:
Reputation Management
,
(pp. 151-161)
.
2011
Persistent link: https://www.econbiz.de/10009271984
Saved in:
6488
Reputation management in different stakeholder groups
Fiedler, Lars
- In:
Reputation Management
,
(pp. 127-149)
.
2011
Persistent link: https://www.econbiz.de/10009271985
Saved in:
6489
Inward internationalization of consumer services : lessons from Australian firms
Bianchi, Constanza
- In:
The journal of services marketing
25
(
2011
)
4
,
pp. 282-293
Persistent link: https://www.econbiz.de/10009272270
Saved in:
6490
Do relationship benefits and maintenance drive commitment and loyalty?
Dagger, Tracey S.
;
David, Meredith E.
;
Ng, Sandy
- In:
The journal of services marketing
25
(
2011
)
4
,
pp. 273-281
Persistent link: https://www.econbiz.de/10009272273
Saved in:
6491
The implications of company-sponsored messages disguised as word-of-mouth
Magnini, Vincent P.
- In:
The journal of services marketing
25
(
2011
)
4
,
pp. 243-251
Persistent link: https://www.econbiz.de/10009272302
Saved in:
6492
Linking capacities of high-quality relationships to team learning and performance in service organizations
Brueller, Daphna
;
Carmeli, Abraham
- In:
Human resource management
50
(
2011
)
4
,
pp. 455-477
Persistent link: https://www.econbiz.de/10009272327
Saved in:
6493
Modularity in business services
Ulkuniemi, Pauliina
(
contributor
)
-
2011
Persistent link: https://www.econbiz.de/10009272422
Saved in:
6494
Service & solution innovation : overview and research agenda
Evanschitzky, Heiner
;
Wangenheim, Florian V.
; …
- In:
Industrial marketing management : the international …
40
(
2011
)
5
,
pp. 657-660
Persistent link: https://www.econbiz.de/10009273132
Saved in:
6495
Special issue: Service and solution innovation
Woisetschläger, David
(
contributor
)
-
2011
Persistent link: https://www.econbiz.de/10009273134
Saved in:
6496
Technologieorientierte Unternehmensgründungen als Männerdomäne? : eine genderspezifische Untersuchung der Unternehmenscharakteristiken
Dautzenberg, Kirsti
;
Müller-Seitz, Gordon
- In:
Die Unternehmung : Swiss journal of business research …
65
(
2011
)
3
,
pp. 238-262
Persistent link: https://www.econbiz.de/10009274037
Saved in:
6497
Is learning orientation in manaufacturing and service firms different in India?
Awasthy, Richa
;
Gupta, Rajen K.
- In:
The learning organization : TLO ; the international …
18
(
2011
)
5
,
pp. 392-408
Persistent link: https://www.econbiz.de/10009295711
Saved in:
6498
The knowledge economy at work : skills and innovation in knowledge intensive service activities
Martinez-Fernandez, Cristina
(
ed.
)
-
2011
Persistent link: https://www.econbiz.de/10009295964
Saved in:
6499
Mitarbeiterkommunikation im Rahmen der Integrierten Kommunikation eines Dienstleistungsunternehmens : Grundlagen, Besonderheiten und Erfolgsfaktoren
Weiß, Alexandra
- In:
Dienstleistungsmarketing, Kommunikationspolitik und …
,
(pp. 279-319)
.
2011
Persistent link: https://www.econbiz.de/10009296378
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Personalpolitik als Instrument des Marketing-Mix im operativen Dienstleistungsmarketing
Höppner, Ute
- In:
Dienstleistungsmarketing, Kommunikationspolitik und …
,
(pp. 23-70)
.
2011
Persistent link: https://www.econbiz.de/10009296387
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