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~subject:"Customer satisfaction"
~isPartOf:"International journal of electronic marketing and retailing : IJEMR"
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Search: subject_exact:"Einzelhandel"
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Customer satisfaction
Einzelhandel
44
Retail trade
44
Consumer behaviour
33
Konsumentenverhalten
33
Online retailing
23
Online-Handel
23
E-commerce
22
Electronic Commerce
22
Internet marketing
13
Online-Marketing
13
India
11
Indien
11
Beziehungsmarketing
10
Relationship marketing
10
Kundenzufriedenheit
9
consumer behaviour
8
retailing
7
Distribution channel
6
Vertriebsweg
6
Dienstleistungsqualität
5
Service quality
5
Social Web
5
Social web
5
Brand management
4
Markenführung
4
Mobile Business
4
Mobile business
4
USA
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United States
4
e-commerce
4
online shopping
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purchase intention
4
Brand image
3
Einkaufszentrum
3
Handelsmarke
3
Innovation adoption
3
Innovationsakzeptanz
3
Markenimage
3
Mobile communications
3
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9
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English
9
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Baskaran, Kamaladevi
1
Chaudhuri, Ranjan
1
Chitramani, P.
1
Deepa, S.
1
Ha, Young
1
Im, Hyunjoo
1
Jensen, Ricard W.
1
Jun, Minjoon
1
Kamble, Aakash
1
Limbu, Yam B.
1
Najib, Moh Farid
1
Nguyen Hai Ninh
1
Palacios, Sergio
1
Sosianika, Adila
1
Tran Manh Dung
1
Verma, Sanjeev
1
Walvekar, Shubhangi
1
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International journal of electronic marketing and retailing : IJEMR
Journal of retailing and consumer services
83
Journal of business research : JBR
17
The international review of retail, distribution and consumer research
17
International journal of retail & distribution management
16
International journal of retail and distribution management
15
Journal of retailing
14
The journal of services marketing
12
Journal of service management
8
Journal of strategic marketing
8
Psychology & marketing
8
Service business
8
Journal of marketing management : MM
6
The service industries journal
6
Cogent business & management
5
International journal of Indian culture and business management
5
Marketing intelligence & planning
5
International journal of business and globalisation : IJBG
4
International journal of business excellence
4
International journal of consumer studies
4
Journal of fashion marketing and management
4
Journal of internet commerce
4
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
4
Journal of service research : JSR
4
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
4
Australasian marketing journal
3
European retail research
3
International journal of business competition and growth : IJBCG
3
International journal of e-business research : an official publication of the Information Resources Management Association
3
International journal of quality and service sciences
3
International journal of services and operations management : IJSOM
3
Journal of Asia Business Studies
3
Journal of customer behaviour
3
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
3
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
3
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
3
Journal of international consumer marketing
3
Journal of marketing channels : ... distribution systems, strategy, and management
3
Journal of the Academy of Marketing Science
3
Journal of travel and tourism marketing
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ECONIS (ZBW)
9
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1
Antecedents and outcomes of omnichannel retail customer experience
Nguyen Hai Ninh
;
Tran Manh Dung
- In:
International journal of electronic marketing and …
14
(
2023
)
2
,
pp. 171-189
Persistent link: https://www.econbiz.de/10014310008
Saved in:
2
An exploration of online shopping convenience dimensions and their associations with customer satisfaction
Palacios, Sergio
;
Jun, Minjoon
- In:
International journal of electronic marketing and …
11
(
2020
)
1
,
pp. 24-49
Persistent link: https://www.econbiz.de/10012199568
Saved in:
3
Customer satisfaction, loyalty and switching intent in retail service settings
Kamble, Aakash
;
Walvekar, Shubhangi
- In:
International journal of electronic marketing and …
10
(
2019
)
4
,
pp. 389-405
Persistent link: https://www.econbiz.de/10012168816
Saved in:
4
Retail service quality, satisfaction, and trust : the key to shopper loyalty in the context of the Indonesian traditional market
Najib, Moh Farid
;
Sosianika, Adila
- In:
International journal of electronic marketing and …
10
(
2019
)
4
,
pp. 425-440
Persistent link: https://www.econbiz.de/10012168820
Saved in:
5
The determinants and consequences of website credibility in e-retailing: examining the roles of ethical issues
Limbu, Yam B.
;
Jensen, Ricard W.
- In:
International journal of electronic marketing and …
9
(
2018
)
1
,
pp. 89-108
Persistent link: https://www.econbiz.de/10011849125
Saved in:
6
Attract, captivate, and make them return: processing fluency effect on estimated shopping time and loyalty intention
Im, Hyunjoo
;
Ha, Young
- In:
International journal of electronic marketing and …
9
(
2018
)
2
,
pp. 126-144
Persistent link: https://www.econbiz.de/10011849127
Saved in:
7
Influence of loyalty programmes on satisfaction and retail store loyalty
Deepa, S.
;
Chitramani, P.
- In:
International journal of electronic marketing and …
6
(
2014
)
2
,
pp. 89-111
Persistent link: https://www.econbiz.de/10011347648
Saved in:
8
Success of retail in India : the customer experience management scenario
Baskaran, Kamaladevi
- In:
International journal of electronic marketing and …
4
(
2011
)
2/3
,
pp. 206-223
Persistent link: https://www.econbiz.de/10009382385
Saved in:
9
A framework for determining customer satisfaction : an empirical analysis
Chaudhuri, Ranjan
;
Verma, Sanjeev
- In:
International journal of electronic marketing and …
2
(
2008/09
)
2
,
pp. 190-201
Persistent link: https://www.econbiz.de/10003781084
Saved in:
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