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~subject:"Customer satisfaction"
~isPartOf:"International journal of electronic marketing and retailing : IJEMR"
~isPartOf:"International journal of business and globalisation : IJBG"
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Customer satisfaction
Einzelhandel
66
Retail trade
66
Consumer behaviour
40
Konsumentenverhalten
40
Online retailing
24
Online-Handel
24
E-commerce
22
Electronic Commerce
22
India
18
Indien
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Internet marketing
13
Kundenzufriedenheit
13
Online-Marketing
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Beziehungsmarketing
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Relationship marketing
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consumer behaviour
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Dienstleistungsqualität
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Service quality
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retailing
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retail
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Najib, Moh Farid
2
Sosianika, Adila
2
Baskaran, Kamaladevi
1
Bhardwaj, Renu
1
Caratù, Myriam
1
Carey, Robin
1
Chaudhuri, Ranjan
1
Chitramani, P.
1
Deepa, S.
1
Ha, Young
1
Hirogaki, Mitsunori
1
Im, Hyunjoo
1
Jensen, Ricard W.
1
Jun, Minjoon
1
Kamble, Aakash
1
Limbu, Yam B.
1
Nguyen Hai Ninh
1
Palacios, Sergio
1
Ryding, Daniella
1
Soni, Pavleen
1
Tran Manh Dung
1
Verma, Sanjeev
1
Vignali, Gianpaolo
1
Walvekar, Shubhangi
1
Wang, Yen-Yin
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International journal of electronic marketing and retailing : IJEMR
International journal of business and globalisation : IJBG
Journal of retailing and consumer services
83
Journal of business research : JBR
17
The international review of retail, distribution and consumer research
17
International journal of retail & distribution management
16
International journal of retail and distribution management
15
Journal of retailing
14
The journal of services marketing
12
Journal of service management
8
Journal of strategic marketing
8
Psychology & marketing
8
Service business
8
Journal of marketing management : MM
6
The service industries journal
6
Cogent business & management
5
International journal of Indian culture and business management
5
Marketing intelligence & planning
5
International journal of business excellence
4
International journal of consumer studies
4
Journal of fashion marketing and management
4
Journal of internet commerce
4
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
4
Journal of service research : JSR
4
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
4
Australasian marketing journal
3
European retail research
3
International journal of business competition and growth : IJBCG
3
International journal of e-business research : an official publication of the Information Resources Management Association
3
International journal of quality and service sciences
3
International journal of services and operations management : IJSOM
3
Journal of Asia Business Studies
3
Journal of customer behaviour
3
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
3
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
3
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
3
Journal of international consumer marketing
3
Journal of marketing channels : ... distribution systems, strategy, and management
3
Journal of the Academy of Marketing Science
3
Journal of travel and tourism marketing
3
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ECONIS (ZBW)
13
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1
Antecedents and outcomes of omnichannel retail customer experience
Nguyen Hai Ninh
;
Tran Manh Dung
- In:
International journal of electronic marketing and …
14
(
2023
)
2
,
pp. 171-189
Persistent link: https://www.econbiz.de/10014310008
Saved in:
2
Assessing loyalty program service quality of departmental stores in India
Soni, Pavleen
;
Bhardwaj, Renu
- In:
International journal of business and globalisation : IJBG
27
(
2021
)
4
,
pp. 536-552
Persistent link: https://www.econbiz.de/10012505897
Saved in:
3
An exploration of online shopping convenience dimensions and their associations with customer satisfaction
Palacios, Sergio
;
Jun, Minjoon
- In:
International journal of electronic marketing and …
11
(
2020
)
1
,
pp. 24-49
Persistent link: https://www.econbiz.de/10012199568
Saved in:
4
Frequency of retail services, membership fees and real store shopping experience : analysing consumer preferences
Hirogaki, Mitsunori
- In:
International journal of business and globalisation : IJBG
23
(
2019
)
3
,
pp. 367-382
Persistent link: https://www.econbiz.de/10012153199
Saved in:
5
Customer satisfaction, loyalty and switching intent in retail service settings
Kamble, Aakash
;
Walvekar, Shubhangi
- In:
International journal of electronic marketing and …
10
(
2019
)
4
,
pp. 389-405
Persistent link: https://www.econbiz.de/10012168816
Saved in:
6
Retail service quality, satisfaction, and trust : the key to shopper loyalty in the context of the Indonesian traditional market
Najib, Moh Farid
;
Sosianika, Adila
- In:
International journal of electronic marketing and …
10
(
2019
)
4
,
pp. 425-440
Persistent link: https://www.econbiz.de/10012168820
Saved in:
7
The determinants and consequences of website credibility in e-retailing: examining the roles of ethical issues
Limbu, Yam B.
;
Jensen, Ricard W.
- In:
International journal of electronic marketing and …
9
(
2018
)
1
,
pp. 89-108
Persistent link: https://www.econbiz.de/10011849125
Saved in:
8
Attract, captivate, and make them return: processing fluency effect on estimated shopping time and loyalty intention
Im, Hyunjoo
;
Ha, Young
- In:
International journal of electronic marketing and …
9
(
2018
)
2
,
pp. 126-144
Persistent link: https://www.econbiz.de/10011849127
Saved in:
9
Retail service quality scale in the context of Indonesian traditional market
Najib, Moh Farid
;
Sosianika, Adila
- In:
International journal of business and globalisation : IJBG
21
(
2018
)
1
,
pp. 19-31
Persistent link: https://www.econbiz.de/10011967009
Saved in:
10
21st century luxury fashion retailers' marketing strategies for customer satisfaction : UK perspective
Ryding, Daniella
;
Vignali, Gianpaolo
;
Caratù, Myriam
; …
- In:
International journal of business and globalisation : IJBG
16
(
2016
)
1
,
pp. 79-103
Persistent link: https://www.econbiz.de/10011616638
Saved in:
11
Influence of loyalty programmes on satisfaction and retail store loyalty
Deepa, S.
;
Chitramani, P.
- In:
International journal of electronic marketing and …
6
(
2014
)
2
,
pp. 89-111
Persistent link: https://www.econbiz.de/10011347648
Saved in:
12
Success of retail in India : the customer experience management scenario
Baskaran, Kamaladevi
- In:
International journal of electronic marketing and …
4
(
2011
)
2/3
,
pp. 206-223
Persistent link: https://www.econbiz.de/10009382385
Saved in:
13
A framework for determining customer satisfaction : an empirical analysis
Chaudhuri, Ranjan
;
Verma, Sanjeev
- In:
International journal of electronic marketing and …
2
(
2008/09
)
2
,
pp. 190-201
Persistent link: https://www.econbiz.de/10003781084
Saved in:
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