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~subject:"Customer satisfaction"
~subject:"Pricing strategy"
~isPartOf:"International journal of retail & distribution management"
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Customer satisfaction
Pricing strategy
Einzelhandel
226
Retail trade
226
Consumer behaviour
117
Konsumentenverhalten
117
Beziehungsmarketing
33
Relationship marketing
33
Online retailing
26
Online-Handel
26
Brand management
21
Markenführung
21
Retailing
20
USA
19
United States
19
Brand image
18
Markenimage
18
Distribution channel
17
Retail
17
Vertriebsweg
17
Kundenzufriedenheit
16
E-commerce
15
Electronic Commerce
15
Ladengestaltung
15
Store design
15
Handelsmarke
14
Lieferkette
14
Store brand
14
Supply chain
14
Marketing management
13
Marketingmanagement
13
Großbritannien
12
United Kingdom
12
Children
11
Kinder
11
Brand
10
Dienstleistungsqualität
10
Service quality
10
France
9
Frankreich
9
KMU
9
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17
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17
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English
17
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Albinsson, Pia A.
1
Anjaly, Bhawna
1
Audrain-Pontevia, Anne-Françoise
1
Bennett, Dag
1
Bouzaabia, Olfa
1
Bouzaabia, Rym
1
Capatina, Alexandru
1
Deshwal, Pankaj
1
Dholakia, Ruby R.
1
Eroglu, Sevgin A.
1
Farrell, Andrew M.
1
Foscht, Thomas
1
Foster, Carley
1
Geigenmueller, Anja
1
Ghazali, Zulkipli
1
Grzeskowiak, Stephan
1
Hansen, Torben
1
Herter, Márcia Maurer
1
Jayawardhena, Chanaka
1
Jones, Marilyn Y.
1
Kim, Minjeong
1
Kumar, Amresh
1
Leischnig, Alexander
1
Lin, Zhibin
1
Machleit, Karen A.
1
Mullis, Katy
1
Muratore, Isabelle
1
O'Reilly, Kelly
1
Paper, David
1
Pinto, Diego Costa
1
Resnick, Sheilagh
1
Santos, Cristiane Pizzutti dos
1
Schwertfeger, Marko
1
Shamim, Amjad
1
Sirgy, M. Joseph
1
Spence, Mark T.
1
Swoboda, Bernhard
1
Vanhuele, Marc
1
Vilches-Montero, Sonia
1
Wilke, Ricky
1
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International journal of retail & distribution management
Journal of retailing and consumer services
114
Journal of retailing
34
European journal of operational research : EJOR
32
Journal of business research : JBR
30
International journal of production economics
29
Manufacturing & service operations management : M & SOM
21
The international review of retail, distribution and consumer research
21
Management science : journal of the Institute for Operations Research and the Management Sciences
18
International journal of retail and distribution management
17
Production and operations management : an international journal of the Production and Operations Management Society
16
Energy economics
13
International journal of industrial organization
12
The journal of services marketing
12
International journal of electronic marketing and retailing : IJEMR
11
International journal of production research
11
Journal of revenue and pricing management
10
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
10
Omega : the international journal of management science
10
Transportation research / E : an international journal
10
IEA Energy Prices and Taxes Statistics
9
NBER Working Paper
9
NBER working paper series
9
Psychology & marketing
9
Economics letters
8
Journal of marketing research : JMR
8
Journal of service management
8
Journal of strategic marketing
8
Service business
8
Working paper / National Bureau of Economic Research, Inc.
8
Journal of the Academy of Marketing Science
7
The journal of product & brand management
7
The service industries journal
7
Cogent business & management
6
Journal of marketing management : MM
6
Discussion paper / Centre for Economic Policy Research
5
European journal of marketing : EJM
5
IMA journal of management mathematics
5
International journal of Indian culture and business management
5
International journal of services and operations management : IJSOM
5
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ECONIS (ZBW)
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1
How to measure post-purchase customer experience in online retailing? : a scale development study
Kumar, Amresh
;
Anjaly, Bhawna
- In:
International journal of retail & distribution management
45
(
2017
)
11
,
pp. 1277-1297
Persistent link: https://www.econbiz.de/10011815717
Saved in:
2
Customer experience quality and demographic variables (age, gender, education level, and family income) in retail stores
Deshwal, Pankaj
- In:
International journal of retail & distribution management
44
(
2016
)
9
,
pp. 940-955
Persistent link: https://www.econbiz.de/10011621222
Saved in:
3
Where do customer loyalties really lie, and why? : gender differences in store loyalty
Audrain-Pontevia, Anne-Françoise
;
Vanhuele, Marc
- In:
International journal of retail & distribution management
44
(
2016
)
8
,
pp. 799-813
Persistent link: https://www.econbiz.de/10011615488
Saved in:
4
Teens as impulsive buyers : what is the role of price?
Muratore, Isabelle
- In:
International journal of retail & distribution management
44
(
2016
)
11
,
pp. 1166-1180
Persistent link: https://www.econbiz.de/10011640072
Saved in:
5
Linking retailing experiences with life satifaction : the concept of story-type congruity with shopper's identity
Grzeskowiak, Stephan
;
Sirgy, M. Joseph
;
Foscht, Thomas
; …
- In:
International journal of retail & distribution management
44
(
2016
)
2
,
pp. 124-138
Persistent link: https://www.econbiz.de/10011552611
Saved in:
6
An integrated model of corporate brand experience and customer value co-creation behaviour
Shamim, Amjad
;
Ghazali, Zulkipli
;
Albinsson, Pia A.
- In:
International journal of retail & distribution management
44
(
2016
)
2
,
pp. 139-158
Persistent link: https://www.econbiz.de/10011552612
Saved in:
7
Exploring the UK high street retail experience : is the service encounter still valued?
Resnick, Sheilagh
;
Foster, Carley
;
Woodall, Tony
- In:
International journal of retail & distribution management
42
(
2014
)
9
,
pp. 839-859
Persistent link: https://www.econbiz.de/10010417705
Saved in:
8
"Man, I shop like a woman!" : the effects of gender and emotions on consumer shopping behaviour outcomes
Herter, Márcia Maurer
;
Santos, Cristiane Pizzutti dos
; …
- In:
International journal of retail & distribution management
42
(
2014
)
9
,
pp. 780-804
Persistent link: https://www.econbiz.de/10010417745
Saved in:
9
Examining retail customer experience and the moderation effect of loyalty programmes
Lin, Zhibin
;
Bennett, Dag
- In:
International journal of retail & distribution management
42
(
2014
)
10
,
pp. 929-947
Persistent link: https://www.econbiz.de/10010422006
Saved in:
10
Retail logistics service quality : a cross-cultural survey on customer perceptions
Bouzaabia, Rym
;
Bouzaabia, Olfa
;
Capatina, Alexandru
- In:
International journal of retail & distribution management
41
(
2013
)
8
,
pp. 627-647
Persistent link: https://www.econbiz.de/10009771131
Saved in:
11
CRM and retail service quality : front-line employee perspectives
O'Reilly, Kelly
;
Paper, David
- In:
International journal of retail & distribution management
40
(
2012
)
11
,
pp. 865-881
Persistent link: https://www.econbiz.de/10009686411
Saved in:
12
Effects of retail employees' behaviours on customers' service evaluation
Jayawardhena, Chanaka
;
Farrell, Andrew M.
- In:
International journal of retail & distribution management
39
(
2011
)
3
,
pp. 203-217
Persistent link: https://www.econbiz.de/10009012305
Saved in:
13
Factors determining inshopping in rural US communities : consumers' and retailers' perceptions
Mullis, Katy
;
Kim, Minjeong
- In:
International journal of retail & distribution management
39
(
2011
)
5
,
pp. 326-345
Persistent link: https://www.econbiz.de/10009155493
Saved in:
14
Do shopping events promote retail brands?
Leischnig, Alexander
;
Schwertfeger, Marko
; …
- In:
International journal of retail & distribution management
39
(
2011
)
8
,
pp. 619-634
Persistent link: https://www.econbiz.de/10009273250
Saved in:
15
Managing consumer complaints : differences and similarities among heterogeneous retailers
Hansen, Torben
;
Wilke, Ricky
;
Zaichkowsky, Judith Lynne
- In:
International journal of retail & distribution management
38
(
2010
)
1
,
pp. 6-23
Persistent link: https://www.econbiz.de/10003940588
Saved in:
16
Do Australian and American consumers differ in their perceived shopping experiences? : a bi-cultural analysis
Jones, Marilyn Y.
;
Vilches-Montero, Sonia
;
Spence, Mark T.
- In:
International journal of retail & distribution management
38
(
2010
)
8
,
pp. 578-596
Persistent link: https://www.econbiz.de/10008651875
Saved in:
17
Retail web site interactivity : how does it influence customer satisfaction and behavioral intentions?
Dholakia, Ruby R.
;
Zhao, Miao
- In:
International journal of retail & distribution management
37
(
2009
)
10
,
pp. 821-838
Persistent link: https://www.econbiz.de/10009521958
Saved in:
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