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~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
Online booking system
147
Online-Buchungssystem
147
Electronic Commerce
42
E-commerce
41
Hotel industry
40
Hotellerie
40
Deutschland
28
Germany
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Reisevermittler
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Travel agency
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Consumer behaviour
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Tourismuswirtschaft
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Online-Handel
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United States
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Holiday behaviour
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Relationship marketing
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Urlaubsverhalten
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Online-Marketing
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Tourismus
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Digitale Plattform
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Tourismusmarketing
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Welt
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World
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Air passenger transport
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Passagierluftverkehr
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Customer satisfaction
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Kundenzufriedenheit
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Bernardo, Merce
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El Nemar, Sam
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Lam, Yim-yim
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Llach, Josep
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Siu, Noel Yee-Man
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Global business & economics review
1
International journal of electronic customer relationship management : IJECRM
1
Journal of international consumer marketing
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Schriftenreihe innovatives Dienstleistungsmanagement
1
The service industries journal
1
Tourism management : research, policies, practice
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ECONIS (ZBW)
6
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1
The impact of e-service on hotels' booking : adjusted TAM framework for customers' intentions to book hotels online
Vrontis, Demetris
;
Massoud, Mazen
;
Dennaoui, Hassan
;
El …
- In:
Global business & economics review
26
(
2022
)
3
,
pp. 285-313
Persistent link: https://www.econbiz.de/10013193843
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2
Qualitätswahrnehmung bei Auswahlentscheidungen im Internet : Bedeutung und Wechselwirkungen von Qualitätssignalen am Beispiel der Hotelauswahl
Bauer, Katharina
-
2014
Persistent link: https://www.econbiz.de/10010367521
Saved in:
3
Determinants of online booking loyalties for the purchasing of airline tickets
Llach, Josep
;
Marimon, Frederic
;
Alonso-Almeida, María …
- In:
Tourism management : research, policies, practice
35
(
2013
),
pp. 23-31
Persistent link: https://www.econbiz.de/10009687044
Saved in:
4
What hooks customers into using online reservation portals : a multichannel perspective
Al-Hawari, Mohd Ahmad
- In:
International journal of electronic customer …
7
(
2013
)
1
,
pp. 1-20
Persistent link: https://www.econbiz.de/10009783144
Saved in:
5
The influence of internet customer reviews on the online sales and prices in hotel industry
Öğüt, Hulisi
;
Tas, Bedri Kamil Onur
- In:
The service industries journal
32
(
2012
)
1/2
,
pp. 197-214
Persistent link: https://www.econbiz.de/10009427689
Saved in:
6
Electronic service quality and routes to site commitment : the case of an online film ticketing service
Siu, Noel Yee-Man
;
Zhang, Jun-feng
;
Lam, Yim-yim
- In:
Journal of international consumer marketing
22
(
2010
)
3
,
pp. 293-307
Persistent link: https://www.econbiz.de/10003995609
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