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Tourism employees
171
Tourismusberufe
171
Hotel industry
129
Hotellerie
129
Arbeitszufriedenheit
75
Job satisfaction
75
Arbeitsverhalten
38
Work behaviour
38
Arbeitskräfte
37
Workforce
37
Employee retention
31
Mitarbeiterbindung
31
Stress
30
Work stress
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Dienstleistungsqualität
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Service quality
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Emotion
24
Leistungsmotivation
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Work motivation
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Arbeitsleistung
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Gastronomie
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Consumer behaviour
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Karatepe, Osman M.
13
Jung, Hyo Sun
5
Yoon, Hye Hyun
5
Hyun, Sunghyup Sean
4
Kim, Peter Beomcheol
4
Kim, Seongseop
4
Kim, Woo Gon
4
Ali, Faizan
3
Ayoun, Baker
3
Bufquin, Diego
3
Chen, Han
3
Cheung, Catherine
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Eyoun, Khalid
3
Hon, Alice H. Y.
3
Lee, JungHoon
3
Okumus, Fevzi
3
Park, Jeong-Yeol
3
Babakus, Emin
2
Chathoth, Prakash K.
2
Chiang, Chun-fang
2
Choi, Hyung-Min
2
Cobanoglu, Cihan
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Gursoy, Dogan
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Han, Heesup
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Hight, S. Kyle
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Hodari, Demian
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Horng, Jeou-shyan
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Huan, Tzung-cheng
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Ji, Yingchao
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Khliefat, Aahed
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Kim, Hyun Jeong
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Lee, Gyehee
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Ma, Emily
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Ni, Yensen
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Ok, Chihyung
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International journal of hospitality management
International journal of contemporary hospitality management
94
Tourism management : research, policies, practice
42
Journal of hospitality marketing & management
32
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
28
Tourism management perspectives : TMP
22
Journal of hospitality and tourism insights
10
The service industries journal
10
Tourism and hospitality research : THR
10
Journal of travel and tourism marketing
9
Monthly labor review : MLR
9
Tourism analysis : an interdisciplinary tourism & hospitality journal
9
Tourism and hospitality research : the surrey quarterly review
9
Lifelong learning for tourism : concepts, policy and implementation
8
The journal of services marketing
8
Service business
6
The Cornell hospitality quarterly
6
The international journal of human resource management
6
Economic research
5
Journal of business research : JBR
5
Tourism economics : the business and finance of tourism and recreation
5
Cogent business & management
4
Employee relations
4
European business ethics cases in context : the morality of corporate decision making
4
Journal of air transport management
4
Journal of business ethics : JOBE
4
Journal of family business management : JFBM
4
Journal of service research : JSR
4
Report / International Labour Conference
4
Tourism review : the official journal of the AIEST
4
Administrative Sciences : open access journal
3
Archiv für Sozialwissenschaft und Sozialpolitik
3
CEDEFOP panorama series
3
Cornell hospitality quarterly : CQ
3
Discussion paper series / IZA
3
European research studies
3
Handbuch Hospitality Management : Managementkonzepte, Wettbewerbskontext, Unternehmenspraxis
3
Inventi impact: service sector
3
Journal of Tourism, Heritage & Services Marketing : JTHSM
3
Journal of management research
3
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ECONIS (ZBW)
171
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1
The impact of management structure on guest satisfaction in chain-affiliated hotels and the moderating influence of chain scale
Cruz, Margarita
;
Hodari, Demian
;
Raub, Steffen P.
- In:
International journal of hospitality management
117
(
2024
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014457829
Saved in:
2
Veganism, a new hotel paradigm : exploring the attributes of vegan-friendly hotels and guest approach behaviors
Yu, Jongsik
;
Kim, Seongseop
;
Baah, Nancy Grace
;
Han, Heesup
- In:
International journal of hospitality management
117
(
2024
),
pp. -11
Persistent link: https://www.econbiz.de/10014457839
Saved in:
3
What happens to restaurant employees during times of distress? : a focus on separation strategies, emotional outcomes, and drinking behaviors
Hight, S. Kyle
;
Kitterlin-Lynch, Miranda
;
Cain, Lisa
; …
- In:
International journal of hospitality management
117
(
2024
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014457842
Saved in:
4
Psychological capital as a moderator in the relationship between job insecurity, job stress, and hotel employees' turnover intention during the Russia-Ukraine war
Ergun, Gozde Seval
;
Ozcelik Bozkurt, Handan
;
Arslan, Emin
; …
- In:
International journal of hospitality management
111
(
2023
),
pp. 1-9
Persistent link: https://www.econbiz.de/10014310992
Saved in:
5
Fear of COVID-19 and employee mental health in quarantine hotels : the role of self-compassion and psychological resilience at work
Kavitha Haldorai
;
Kim, Woo Gon
;
Charoenchai Agmapisarn
; …
- In:
International journal of hospitality management
111
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014311489
Saved in:
6
Role of employee personality traits in job performance in the restaurant food franchise context
Lu Shiwen
;
Ahn, Jiseon
- In:
International journal of hospitality management
113
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014325594
Saved in:
7
Reducing hotel employee turnover intention by promoting pride in job and meaning of work : A cross-cultural perspective
Le, Linh Ha
;
Hancer, Murat
;
Chaulagain, Suja
;
Pham Phuong
- In:
International journal of hospitality management
109
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014282501
Saved in:
8
Does "Nei Juan" affect "Tang Ping" for hotel employees? : the moderating effect of effort-reward imbalance
Yin, Jie
;
Ji, Yingchao
;
Ni, Yensen
- In:
International journal of hospitality management
109
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014282510
Saved in:
9
An investigation of the interrelationships of leadership styles, psychological safety, thriving at work, and work engagement in the hotel industry : a sequential mediation model
Md Karim Rabiul
;
Karatepe, Osman M.
;
Al Karim, Rashed
; …
- In:
International journal of hospitality management
113
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014324965
Saved in:
10
The Hijabi servers : customers' perception of employees' physical appearance in restaurants
Sonmez, Damla
;
Ali, Faizan
;
Wildes, Vivienne
; …
- In:
International journal of hospitality management
114
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014439972
Saved in:
11
Anxious hotel employees in China : Engaged or exhausted? : multiple effects of workplace anxiety
Yin, Jie
;
Ji, Yingchao
;
Ni, Yensen
- In:
International journal of hospitality management
114
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014439995
Saved in:
12
Why do hotel frontline employees use service robots in the workplace? : a technology affordance theory perspective
Leung, Xi Y.
;
Zhang, Huiying
;
Lyu, Jiaying
;
Bai, Billy
- In:
International journal of hospitality management
108
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10013482355
Saved in:
13
When employees feel betrayed : the mediating role of psychological contract violation on nepotism and workplace commitment in the hotel industry
Lim, Weng Marc
;
Srivastava, Shalini
;
Jain, Ajay K.
; …
- In:
International journal of hospitality management
108
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10013482907
Saved in:
14
The roles of multiple foci of employee commitments and job satisfaction on creative performance : a study of hotel chefs
Leung, Vicky T. Y.
;
Lin, Pearl M. C.
- In:
International journal of hospitality management
101
(
2022
),
pp. 1-12
Persistent link: https://www.econbiz.de/10013271312
Saved in:
15
The effects of green human resource management and perceived organizational support for the environment on green and non-green hotel employee outcomes
Karatepe, Osman M.
;
Hsieh, Hungchen
;
Aboramadan, Mohammed
- In:
International journal of hospitality management
103
(
2022
),
pp. 1-12
Persistent link: https://www.econbiz.de/10013209263
Saved in:
16
Does incivility in quick service restaurants suppress the voice of employee? : a moderated mediation model
Madhan, Kumar
;
Shagirbasha, Shameem
;
Iqbal, Juman
- In:
International journal of hospitality management
103
(
2022
),
pp. 1-12
Persistent link: https://www.econbiz.de/10013209273
Saved in:
17
Challenging or hindering? : understanding the daily effects of work stressors on hotel employees' work engagement and job satisfaction
Shi, Xiaolin
;
Gordon, Susan
;
Adler, Howard
- In:
International journal of hospitality management
103
(
2022
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013209281
Saved in:
18
Dancing with service robots : the impacts of employee-robot collaboration on hotel employees' job crafting
Song, Yue
;
Zhang, Mengying
;
Hu, JiaJing
;
Cao, Xingping
- In:
International journal of hospitality management
103
(
2022
),
pp. 1-11
Persistent link: https://www.econbiz.de/10013209291
Saved in:
19
A qualitative assessment of hotel employee engagement in anti-human-trafficking initiatives
Zhang, Tingting
;
Ronzoni, Giulio
;
Medeiros, Marcos
; …
- In:
International journal of hospitality management
102
(
2022
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013185202
Saved in:
20
Ethical leadership, trust in organization and their impacts on critical hotel employee outcomes
Eluwole, Kayode K.
;
Karatepe, Osman M.
;
Avci, Turgay
- In:
International journal of hospitality management
102
(
2022
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013185203
Saved in:
21
How and when perceived CSR effects interpersonal helping and loyal boosterism : a moderated mediation model
Boǧan, Erhan
;
Dedeoğlu, Bekir Bora
- In:
International journal of hospitality management
102
(
2022
),
pp. 1-12
Persistent link: https://www.econbiz.de/10013185239
Saved in:
22
Bridging the gap : an interview study on frontline employee responses to restaurant technology
Christ-Brendemühl, Sonja
- In:
International journal of hospitality management
102
(
2022
),
pp. 1-9
Persistent link: https://www.econbiz.de/10013185286
Saved in:
23
Qualitative job insecurity, emotional exhaustion and their effects on hotel employees' job embeddedness : the moderating role of perceived organizational support
Dogantekin, Ali
;
Secilmis, Cihan
;
Karatepe, Osman M.
- In:
International journal of hospitality management
105
(
2022
),
pp. 1-11
Persistent link: https://www.econbiz.de/10013363633
Saved in:
24
The impacts of cultural intelligence and emotional labor on the job satisfaction of luxury hotel employees
Lam, Rachel
;
Cheung, Catherine
;
Lugosi, Peter
- In:
International journal of hospitality management
100
(
2022
),
pp. 1-12
Persistent link: https://www.econbiz.de/10013266130
Saved in:
25
Exploring the relationship between the Dark Triad personality traits and voice behaviour of hotel employees with the moderating effect of intention to leave
Zhuang, Wen-Long
;
Wu, Shao-Chuan
;
Wang, Lan-Hsun
;
Huan, …
- In:
International journal of hospitality management
107
(
2022
),
pp. 1-7
Persistent link: https://www.econbiz.de/10014227131
Saved in:
26
Hearing employee voice and handling grievance : views from frontline hotel and travel agency employees
Elbaz, Ahmed Mohamed
;
El-Bayoumi Salem, Islam
;
Onjewu, …
- In:
International journal of hospitality management
107
(
2022
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014227207
Saved in:
27
Handling counterproductive behavior caused by customer misbehavior during a pandemic : integrating personal and organizational perspectives
Tan Vo Thanh
;
Nguyen Phong Nguyen
;
Le Phuong Thi Ngo
; …
- In:
International journal of hospitality management
107
(
2022
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014227659
Saved in:
28
COVID-led consumption displacement : a longitudinal analysis of hotel booking patterns
Deyá-Tortella, Bartolomé
;
Leoni, Veronica
;
Ramos, Vicente
- In:
International journal of hospitality management
107
(
2022
),
pp. 1-13
Persistent link: https://www.econbiz.de/10014227701
Saved in:
29
The effects of service climate and internal service quality on frontline hotel employees' service-oriented behaviors
Lin, Meizhen
;
Ling, Qian
;
Liu, Yanling
;
Hu, Rong
- In:
International journal of hospitality management
97
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012820015
Saved in:
30
The effect of servant leadership on hotel employees' behavioral consequences : work engagement versus job satisfaction
Ozturk, Anastasia
;
Karatepe, Osman M.
;
Okumus, Fevzi
- In:
International journal of hospitality management
97
(
2021
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012820019
Saved in:
31
How to enhance hotel guests' acceptance and experience of smart hotel technology : an examination of visiting intentions
Yang, Huijun
;
Song, Hanqun
;
Cheung, Catherine
;
Guan, Jieqi
- In:
International journal of hospitality management
97
(
2021
),
pp. 1-12
Persistent link: https://www.econbiz.de/10012820021
Saved in:
32
How should I respond to a complaining customer? : a model of Cognitive-Emotive-Behavioral from the perspective of restaurant service employees
Poh Theng Loo
;
Khoo-Lattimore, Catheryn
;
Huey Chern Boo
- In:
International journal of hospitality management
95
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012547701
Saved in:
33
Age stereotypes and the job suitability of older workers from hotel managers' perspectives
Cheung, Sau Yin
;
Woo, Linda
- In:
International journal of hospitality management
95
(
2021
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012547911
Saved in:
34
Examining the impact of artificial intelligence on hotel employees through job insecurity perspectives
Koo, Bonhak
;
Curtis, Catherine
;
Ryan, Bill
- In:
International journal of hospitality management
95
(
2021
),
pp. 1-12
Persistent link: https://www.econbiz.de/10012547945
Saved in:
35
Hospitality workers' COVID-19 risk perception and depression : a contingent model based on transactional theory of stress model
Yan, Jiaqi
;
Kim, Sunghoon
;
Zhang, Stephen X.
;
Foo, Maw Der
- In:
International journal of hospitality management
95
(
2021
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012547994
Saved in:
36
Diners' responses to talent vs. effort of restaurant employees
Hwang, Yoo Hee
;
Shin, Joongwon
- In:
International journal of hospitality management
96
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012585668
Saved in:
37
Frontline employee anger in response to customer incivility : antecedents and consequences
Li, Shanshi
;
Zhan, Jueying
;
Cheng, Bao
;
Scott, Noel
- In:
International journal of hospitality management
96
(
2021
),
pp. 1-12
Persistent link: https://www.econbiz.de/10012585684
Saved in:
38
Serve perfectly, being happier : a perfectionistic perspective on customer-driven hotel employee citizenship behavior and well-being
Wang, Yao-Chin
;
Xu, Shi
;
Ma, Emily
- In:
International journal of hospitality management
96
(
2021
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012585688
Saved in:
39
Impact of the COVID-19 pandemic on management-level hotel employees' work behaviors : moderating effects of working-from-home
Chi, Oscar Hengxuan
;
Saldamli, Asim
;
Gursoy, Dogan
- In:
International journal of hospitality management
98
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013198476
Saved in:
40
Guest satisfaction in independent and affiliated to chain hotels
Moreno-Perdigón, María C.
;
Guzmán-Pérez, Beatriz
; …
- In:
International journal of hospitality management
94
(
2021
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012494932
Saved in:
41
Do mindfulness and perceived organizational support work? : fear of COVID-19 on restaurant frontline employees' job insecurity and emotional exhaustion
Chen, Han
;
Eyoun, Khalid
- In:
International journal of hospitality management
94
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012495032
Saved in:
42
Do job insecurity, anxiety and depression caused by the COVID-19 pandemic influence hotel employees' self-rated task performance? : the moderating role of employee resilience
Aguiar-Quintana, Teresa
;
Nguyen, Thi Hong Hai
; …
- In:
International journal of hospitality management
94
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012495076
Saved in:
43
The impact of the Covid-19 pandemic on customer experience design : the hotel managers' perspective
Bonfanti, Angelo
;
Vigolo, Vania
;
Yfantidou, Georgia
- In:
International journal of hospitality management
94
(
2021
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012495103
Saved in:
44
The impact of the challenge and hindrance stress on hotel employees interpersonal citizenship behaviors : psychological capital as a moderator
Khliefat, Aahed
;
Chen, Han
;
Ayoun, Baker
;
Eyoun, Khalid
- In:
International journal of hospitality management
94
(
2021
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012495112
Saved in:
45
COVID-19 : the effects of job insecurity on the job engagement and turnover intent of deluxe hotel employees and the moderating role of generational characteristics
Jung, Hyo Sun
;
Jung, Yoon Sik
;
Yoon, Hye Hyun
- In:
International journal of hospitality management
92
(
2021
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012425022
Saved in:
46
A diary study of work consequences for hotel employees victimized by supervisor from a demand-resource perspective on employee emotions
Park, In-Jo
;
Kim, Peter Beomcheol
;
Jung, Heajung
;
Yun, …
- In:
International journal of hospitality management
92
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012425076
Saved in:
47
A novel hotel recommendation method based on personalized preferences and implicit relationships
Chen, Ke
;
Wang, Peng
;
Zhang, Hong-yu
- In:
International journal of hospitality management
92
(
2021
),
pp. 1-12
Persistent link: https://www.econbiz.de/10012425094
Saved in:
48
Shattered but smiling : human resource management and the wellbeing of hotel employees during COVID-19
Agarwal, Promila
- In:
International journal of hospitality management
93
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012435835
Saved in:
49
Ability and willingness to work during COVID-19 pandemic : perspectives of front-line hotel employees
Stergiou, Dimitrios P.
;
Farmaki, Anna
- In:
International journal of hospitality management
93
(
2021
),
pp. 1-4
Persistent link: https://www.econbiz.de/10012435837
Saved in:
50
Employee work status, mental health, substance use, and career turnover intentions : an examination of restaurant employees during COVID-19
Bufquin, Diego
;
Park, Jeong-Yeol
;
Back, Robin M.
; …
- In:
International journal of hospitality management
93
(
2021
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012435882
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