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subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
Fitness industry
105
Fitness-Wirtschaft
105
Consumer behaviour
27
Konsumentenverhalten
27
USA
19
United States
19
Deutschland
18
Germany
18
Customer satisfaction
14
Kundenzufriedenheit
14
Service quality
12
Beziehungsmarketing
11
Relationship marketing
11
Confidence
7
Vertrauen
7
Leistungsanreiz
6
Performance incentive
6
Personality psychology
6
Persönlichkeitspsychologie
6
Arbeitszufriedenheit
5
Canada
5
Contract
5
Corporate culture
5
Dienstleistungssektor
5
Freizeitwirtschaft
5
Gesundheitsvorsorge
5
Job satisfaction
5
Kanada
5
Leisure industries
5
Preventive care
5
Service industry
5
Sport
5
Sportmarketing
5
Sports
5
Sports marketing
5
Unternehmenskultur
5
Vertrag
5
Body weight
4
Employee retention
4
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Free
2
Undetermined
2
Type of publication
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Article
12
Type of publication (narrower categories)
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Article in journal
9
Aufsatz in Zeitschrift
9
Aufsatz im Buch
3
Book section
3
Language
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English
11
German
1
Author
All
García-Fernández, Jerónimo
2
Gálvez-Ruiz, Pablo
2
Bernal-García, Ainara
1
Calabuig Moreno, Ferran
1
Coca Pérez, José Luís
1
Constantino, Magda Sousa
1
Doğan, Mehmet
1
Ferrand, Alain
1
García-Fernández, Jeronimo
1
Grimaldi-Puyana, Moisés
1
Gálvez-Ruíz, Pablo
1
Huertas González-Serrano, María
1
Ko, Yong Jae
1
Korkusuz, Feza
1
Koçak, M. Settar
1
Lin, Jiun-sheng Chris
1
Lucassen, Jo M. H.
1
Martínez, Jose A.
1
Martínez, Laura
1
Miragaia, Dina Alexandra Marques
1
Moxham, Claire
1
Pitts, Brenda G.
1
Robinson, Leigh
1
Rueda-Armengot, Carlos
1
Río Rama, María de la Cruz del
1
Sekendiz, Betül
1
Sevilmiş, Ali
1
Trillitzsch, Manuela
1
Valette-Florence, Pierre
1
Vélez-Colon, Luisa
1
Wiseman, Faye
1
Wu, Chung-yueh
1
Álvarez-García, José
1
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International journal of sport management and marketing : IJSMM
3
Journal of sport management : the official journal of the North American Society of Sport Management
2
Qualitätsmanagement im Sport : Beiträge des 5. Deutschen Sportökonomie-Kongresses [16. - 18. November 2006]
2
Academia : revista Latinoamericana de administración
1
Action-based quality management : strategy and tools for continuous improvement
1
International journal of sports marketing & sponsorship
1
Managing service quality : MSQ ; an international journal
1
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
1
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ECONIS (ZBW)
12
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1
Dimensions and outcomes of experiential quality in the fitness industry : the case of Turkey
Sevilmiş, Ali
;
Doğan, Mehmet
;
Gálvez-Ruiz, Pablo
; …
- In:
International journal of sports marketing & sponsorship
25
(
2024
)
2
,
pp. 396-418
Persistent link: https://www.econbiz.de/10014505223
Saved in:
2
The effect of perceived quality and customer engagement on the loyalty of users of Spanish fitness centres
Gálvez-Ruiz, Pablo
;
Calabuig Moreno, Ferran
; …
- In:
Academia : revista Latinoamericana de administración
36
(
2023
)
4
,
pp. 445-462
Persistent link: https://www.econbiz.de/10014505280
Saved in:
3
Topics and research trends of health clubs management : will innovation be part of the fitness industry research interests?
Miragaia, Dina Alexandra Marques
;
Constantino, Magda Sousa
- In:
International journal of sport management and marketing …
19
(
2019
)
1/2
,
pp. 129-146
Persistent link: https://www.econbiz.de/10012059501
Saved in:
4
Consumer behaviour and sport services : an examination of fitness centre loyalty
García-Fernández, Jeronimo
;
Gálvez-Ruíz, Pablo
; …
- In:
International journal of sport management and marketing …
18
(
2018
)
1/2
,
pp. 8-23
Persistent link: https://www.econbiz.de/10011884667
Saved in:
5
An application of SERVQUAL model in Termas of Chaves
Río Rama, María de la Cruz del
;
Álvarez-García, José
; …
- In:
Action-based quality management : strategy and tools …
,
(pp. 27-41)
.
2014
Persistent link: https://www.econbiz.de/10011556865
Saved in:
6
The role of expected future use in relationship-based service retention
Lin, Jiun-sheng Chris
;
Wu, Chung-yueh
- In:
Managing service quality : MSQ ; an international journal
21
(
2011
)
5
,
pp. 535-551
Persistent link: https://www.econbiz.de/10009315779
Saved in:
7
The intention-to-repurchase paradox : a case of the health and fitness industry
Ferrand, Alain
;
Robinson, Leigh
;
Valette-Florence, Pierre
- In:
Journal of sport management : the official journal of …
24
(
2010
)
1
,
pp. 83-105
Persistent link: https://www.econbiz.de/10003954875
Saved in:
8
An application of fuzzy logic to service quality research : a case of fitness service
Martínez, Jose A.
;
Ko, Yong Jae
;
Martínez, Laura
- In:
Journal of sport management : the official journal of …
24
(
2010
)
5
,
pp. 502-523
Persistent link: https://www.econbiz.de/10008737665
Saved in:
9
Examining the development, delivery and measurement of service quality in the fitness industry : a case study
Moxham, Claire
;
Wiseman, Faye
- In:
Total quality management & business excellence : an …
20
(
2009
)
5/6
,
pp. 467-482
Persistent link: https://www.econbiz.de/10003881219
Saved in:
10
The status of the professional development programmes of the health and fitness industry in Turkey
Sekendiz, Betül
;
Koçak, M. Settar
;
Korkusuz, Feza
- In:
International journal of sport management and marketing …
5
(
2009
)
4
,
pp. 465-476
Persistent link: https://www.econbiz.de/10003827765
Saved in:
11
Service quality in a diversifying market for active participation in sport : provision of fitness centers and voluntary sport clubs compared
Lucassen, Jo M. H.
- In:
Qualitätsmanagement im Sport : Beiträge des 5. …
,
(pp. 183-197)
.
2007
Persistent link: https://www.econbiz.de/10003735264
Saved in:
12
Qualitätsorientierung in der Fitnessbranche
Trillitzsch, Manuela
- In:
Qualitätsmanagement im Sport : Beiträge des 5. …
,
(pp. 313-324)
.
2007
Persistent link: https://www.econbiz.de/10003735276
Saved in:
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