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~person:"Mattila, Anna S."
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Gastgewerbe
12
Hospitality industry
12
Consumer behaviour
5
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Dienstleistungsqualität
3
Gastronomie
3
Hotel industry
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hotel
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Mattila, Anna S.
Köseoglu, Mehmet Ali
27
Okumus, Fevzi
23
Law, Chun Hung Roberts
22
Lee, Seoki
22
Baum, Tom
14
Gursoy, Dogan
14
Chen, Joseph
13
Singal, Manisha
13
Pizam, Abraham
12
Schaetzing, Edgar E.
12
Alonso, Abel Duarte
11
Buhalis, Dimitrios
11
Chen, Joseph S.
11
Kim, Woo Gon
11
Madera, Juan M.
11
Guchait, Priyanko
9
Han, Heesup
9
Law, Rob
9
Sigala, Marianna
9
Hassan, Azizul
8
Jang, Soocheong
8
Jones, Peter
8
Mariani, Marcello M.
8
Smeral, Egon
8
Spörel, Ulrich
8
Valeri, Marco
8
Vrontis, Demetris
8
Walker, John R.
8
Woodside, Arch G.
8
Altinay, Levent
7
Bresciani, Stefano
7
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7
Chathoth, Prakash K.
7
Cobanoglu, Cihan
7
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7
Karatepe, Osman M.
7
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International journal of hospitality management
7
International journal of contemporary hospitality management
2
Cornell hospitality quarterly : CQ
1
International journal of revenue management : IJRM
1
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
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ECONIS (ZBW)
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1
What makes experimental research publishable in leading hospitality and tourism journals? : perspectives of editorial board members
Leung, Xi Y.
;
Fong, Lawrence Hoc Nang
;
Xue, Xunyue
; …
- In:
International journal of contemporary hospitality management
36
(
2024
)
4
,
pp. 1418-1431
Persistent link: https://www.econbiz.de/10014483850
Saved in:
2
Exploring employees' perceptions of costs and benefits of unionization in the hospitality industry
Jung, InHaeng Noah
;
Sharma, Amit
;
Mattila, Anna S.
- In:
International journal of hospitality management
87
(
2020
),
pp. 1-4
Persistent link: https://www.econbiz.de/10012241953
Saved in:
3
Corporate social responsibility and equity-holder risk in the hospitality industry
Kim, Yonghee
;
Kim, Min Chung
;
Mattila, Anna S.
- In:
Cornell hospitality quarterly : CQ
58
(
2017
)
1
,
pp. 81-93
Persistent link: https://www.econbiz.de/10011638556
Saved in:
4
A meta-analysis of behavioral intentions for environment-friendly initiatives in hospitality research
Gao, Yixing
;
Mattila, Anna S.
;
Lee, Seoki
- In:
International journal of hospitality management
54
(
2016
),
pp. 107-115
Persistent link: https://www.econbiz.de/10011474057
Saved in:
5
An examination of popular pricing and price framing techniques in the hospitality industry and directions for future research
Mattila, Anna S.
;
Gao, Yixing
- In:
International journal of revenue management : IJRM
9
(
2016
)
2/3
,
pp. 175-185
Persistent link: https://www.econbiz.de/10011610465
Saved in:
6
How does social capital influence the hospitality firm's financial performance? : the moderating role of entrepreneurial activities
Dai, Weiqi
;
Mao, Zhenxing
;
Zhao, Xinyuan
;
Mattila, Anna S.
- In:
International journal of hospitality management
51
(
2015
),
pp. 42-55
Persistent link: https://www.econbiz.de/10011413942
Saved in:
7
The effect of regulatory focus and delay type on consumers' reactions to delay
Yang, Wan
;
Mattila, Anna S.
;
Hou, Yuansi
- In:
International journal of hospitality management
32
(
2013
),
pp. 113-120
Persistent link: https://www.econbiz.de/10009717661
Saved in:
8
Examining the spillover effect of frontline employees' work-family conflict on their affective work attitudes and customer satisfaction
Zhao, Xinyuan
;
Mattila, Anna S.
- In:
International journal of hospitality management
33
(
2013
),
pp. 310-315
Persistent link: https://www.econbiz.de/10009746354
Saved in:
9
Other consumers in service encounters : a script theoretical perspective
Miao, Li
;
Mattila, Anna S.
;
Mount, Dan
- In:
International journal of hospitality management
30
(
2011
)
4
,
pp. 933-941
Persistent link: https://www.econbiz.de/10009242085
Saved in:
10
The relationship between consumer complaining behavior and service recovery : an integrative review
Kim, Kyungmin
;
Wang, Chenya
;
Mattila, Anna S.
- In:
International journal of contemporary hospitality management
22
(
2010
)
7
,
pp. 975-991
Persistent link: https://www.econbiz.de/10008749350
Saved in:
11
A descriptive examination of corporate governance in the hospitality industry
Guillet, Basak Denizci
;
Mattila, Anna S.
- In:
International journal of hospitality management
29
(
2010
)
4
,
pp. 677-684
Persistent link: https://www.econbiz.de/10008758174
Saved in:
12
Discrete negative emotions and customer dissatisfaction responses in a casual restaurant setting
Mattila, Anna S.
;
Ro, Heejung
- In:
Journal of hospitality & tourism research : JHTR ; the …
32
(
2008
)
1
,
pp. 89-107
Persistent link: https://www.econbiz.de/10003661362
Saved in:
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