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~person:"Song, Haiyan"
~person:"So, Kevin Kam Fung"
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Hotel industry
25
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25
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11
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Tourism
10
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9
Consumer behaviour
8
Konsumentenverhalten
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Song, Haiyan
So, Kevin Kam Fung
Law, Chun Hung Roberts
75
Han, Heesup
65
Karatepe, Osman M.
55
Okumus, Fevzi
47
Köseoglu, Mehmet Ali
43
Lee, Seoki
40
Kim, Woo Gon
36
Law, Rob
35
Yang, Yang
31
Mattila, Anna S.
30
Assaf, A. Georges
29
Jang, Soocheong
28
Schwartz, Zvi
26
Schaetzing, Edgar E.
24
Freyberg, Burkhard von
23
O'Neill, John
22
Qu, Hailin
22
Chen, Ming-Hsiang
21
Gardini, Marco A.
21
Gursoy, Dogan
21
Singal, Manisha
20
Claver Cortés, Enrique
19
Dev, Chekitan S.
19
Dogru, Tarik
19
Frehse, Jörg
19
Ivanov, Stanislav
19
Altinay, Levent
18
Buhalis, Dimitrios
18
Chan, Eric S. W.
18
Ivanov, Stanislav Hristov
18
Pizam, Abraham
18
Baum, Tom
17
Cobanoglu, Cihan
17
Hänssler, Karl Heinz
17
Kim, Peter Beomcheol
17
Morosan, Cristian
17
Nicolau, Juan Luis
17
Chen, Chiang-ming
16
DeFranco, Agnes
16
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International journal of hospitality management
10
International journal of contemporary hospitality management
5
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
5
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
4
Tourism management : research, policies, practice
3
Journal of travel and tourism marketing
2
The Cornell hospitality quarterly
2
Tourism economics : the business and finance of tourism and recreation
2
Journal of business research : JBR
1
Journal of hospitality marketing & management
1
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ECONIS (ZBW)
35
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1
Understanding psychological ownership in access-based consumption through a theory synthesis : an investigation of Airbnb and hotels
Li, Jing
;
Kim, Hyunsu
;
So, Kevin Kam Fung
- In:
Journal of hospitality marketing & management
33
(
2024
)
4
,
pp. 499-524
Persistent link: https://www.econbiz.de/10014511822
Saved in:
2
Ex post i-deals, work-life balance, and work well-being in the hospitality industry : the moderating role of gender
Sun, Ning
;
Liang, Sai
;
Li, Hui
;
Song, Haiyan
- In:
International journal of contemporary hospitality management
35
(
2023
)
9
,
pp. 3077-3094
Persistent link: https://www.econbiz.de/10014334279
Saved in:
3
Service innovation and emerging technologies in tourism and hospitality
So, Kevin Kam Fung
;
Li, Xiang
- In:
The Cornell hospitality quarterly
64
(
2023
)
2
,
pp. 140-142
Persistent link: https://www.econbiz.de/10014253028
Saved in:
4
Mapping service innovation research in hospitality and tourism : an integrative bibliometric analysis and research agenda
So, Kevin Kam Fung
;
Kim, Hyunsu
;
He, Yueying
;
Li, Xiang
- In:
The Cornell hospitality quarterly
64
(
2023
)
2
,
pp. 143-160
Persistent link: https://www.econbiz.de/10014253053
Saved in:
5
Enhancing consumer confidence and response efficacy in tourism : typology and effectiveness of the hotel industry's responses to COVID-19
Kim, Hyunsu
;
Li, Jing
;
So, Kevin Kam Fung
- In:
Journal of travel research : a quarterly publication of …
62
(
2023
)
4
,
pp. 907-925
Persistent link: https://www.econbiz.de/10014245665
Saved in:
6
A behavioral economics approach to hospitality and tourism research
Song, Haiyan
;
Lin, Gabrielle
- In:
International journal of contemporary hospitality management
35
(
2023
)
5
,
pp. 1844-1858
Persistent link: https://www.econbiz.de/10014280902
Saved in:
7
The evolution of service failure and recovery research in hospitality and tourism : an integrative review and future research directions
Kim, Hyunsu
;
So, Kevin Kam Fung
- In:
International journal of hospitality management
111
(
2023
),
pp. 1-13
Persistent link: https://www.econbiz.de/10014310875
Saved in:
8
Consumers' experience with hospitality and tourism technologies : measurement development and validation
Shin, Hyejo Hailey
;
Jeong, Miyoung
;
So, Kevin Kam Fung
; …
- In:
International journal of hospitality management
106
(
2022
),
pp. 1-13
Persistent link: https://www.econbiz.de/10013383285
Saved in:
9
The effect of lodging tax increases on US destinations
Hudson, Simon
;
Meng, Fang
;
So, Kevin Kam Fung
;
Smith, Scott
- In:
Tourism economics : the business and finance of tourism …
27
(
2021
)
1
,
pp. 205-219
Persistent link: https://www.econbiz.de/10012426701
Saved in:
10
Understanding customer engagement and social media activities in tourism : a latent profile analysis and cross-validation
So, Kevin Kam Fung
;
Wei, Wei
;
Martin, Drew
- In:
Journal of business research : JBR
129
(
2021
),
pp. 474-483
Persistent link: https://www.econbiz.de/10012509683
Saved in:
11
Hedonic consumption pathway vs. acquisition-transaction utility pathway : an empirical comparison of Airbnb and hotels
Li, Jing
;
Hudson, Simon
;
So, Kevin Kam Fung
- In:
International journal of hospitality management
94
(
2021
),
pp. 1-12
Persistent link: https://www.econbiz.de/10012495040
Saved in:
12
Customer engagement in hospitality and tourism services
So, Kevin Kam Fung
;
Li, Xiang
- In:
Journal of hospitality & tourism research : JHTR ; the …
44
(
2020
)
2
,
pp. 171-177
Persistent link: https://www.econbiz.de/10012201138
Saved in:
13
A decade of customer engagement research in hospitality and tourism : a systematic review and research agenda
So, Kevin Kam Fung
;
Li, Xiang
;
Kim, Hyunsu
- In:
Journal of hospitality & tourism research : JHTR ; the …
44
(
2020
)
2
,
pp. 178-200
Persistent link: https://www.econbiz.de/10012201140
Saved in:
14
Development and validation of a hospitality idiosyncratic deals scale
Sun, Ning
;
Song, Haiyan
;
Kong, Haiyan
;
Bu, Naipeng
- In:
International journal of hospitality management
91
(
2020
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012389841
Saved in:
15
Motivations and constraints of Airbnb consumers : findings from a mixed-methods approach
So, Kevin Kam Fung
;
Oh, Haemoon
;
Min, Somang
- In:
Tourism management : research, policies, practice
67
(
2018
),
pp. 224-236
Persistent link: https://www.econbiz.de/10011841890
Saved in:
16
The effects of reviewer expertise on future reputation, popularity, and financial performance of hotels : insights from data-analytics
Xie, Karen L.
;
So, Kevin Kam Fung
- In:
Journal of hospitality & tourism research : JHTR ; the …
42
(
2018
)
8
,
pp. 1187-1209
Persistent link: https://www.econbiz.de/10011943034
Saved in:
17
New developments in tourism and hotel demand modeling and forecasting
Wu, Chenguang
;
Song, Haiyan
;
Shen, Shujie
- In:
International journal of contemporary hospitality management
29
(
2017
)
1
,
pp. 507-529
Persistent link: https://www.econbiz.de/10011611280
Saved in:
18
Responding to negative online reviews : the effects of hotel responses on customer inferences of trust and concern
Sparks, Beverly A.
;
So, Kevin Kam Fung
;
Bradley, Graham L.
- In:
Tourism management : research, policies, practice
53
(
2016
),
pp. 74-85
Persistent link: https://www.econbiz.de/10011440024
Saved in:
19
The role of customer engagement in building consumer loyalty to tourism brands
So, Kevin Kam Fung
;
King, Ceridwyn
;
Sparks, Beverley A.
; …
- In:
Journal of travel research : a quarterly publication of …
55
(
2016
)
1
,
pp. 64-78
Persistent link: https://www.econbiz.de/10011427743
Saved in:
20
Enhancing hotel employees' brand understanding and brand-building behavior in China
King, Ceridwyn
;
So, Kevin Kam Fung
- In:
Journal of hospitality & tourism research : JHTR ; the …
39
(
2015
)
4
,
pp. 492-516
Persistent link: https://www.econbiz.de/10011393208
Saved in:
21
Customer engagement with tourism brands : scale development and validation
So, Kevin Kam Fung
;
King, Ceridwyn
;
Sparks, Beverley
- In:
Journal of hospitality & tourism research : JHTR ; the …
38
(
2014
)
3
,
pp. 304-329
Persistent link: https://www.econbiz.de/10010398802
Saved in:
22
Predicting hotel demand using destination marketing organization's web traffic data
Yang, Yang
;
Pan, Bing
;
Song, Haiyan
- In:
Journal of travel research : a quarterly publication of …
53
(
2014
)
4
,
pp. 433-447
Persistent link: https://www.econbiz.de/10010379414
Saved in:
23
How to influence hospitality employee perceptions on hotel brand performance?
Cheung, Catherine
;
Kong, Haiyan
;
Song, Haiyan
- In:
International journal of contemporary hospitality management
26
(
2014
)
8
,
pp. 1162-1178
Persistent link: https://www.econbiz.de/10010467939
Saved in:
24
Does managerial ownership affect different corporate social responsibility dimensions? : an empirical examination of US publicly traded hospitality firms
Paek, Soyon
;
Xiao, Qu
;
Lee, Seoki
;
Song, Haiyan
- In:
International journal of hospitality management
34
(
2013
),
pp. 423-433
Persistent link: https://www.econbiz.de/10009767471
Saved in:
25
The influence of online reviews on consumers' attributions of service quality and control for service standards in hotels
Browning, Victoria
;
So, Kevin Kam Fung
;
Sparks, Beverley
- In:
Journal of travel and tourism marketing
30
(
2013
)
1/2
,
pp. 23-40
Persistent link: https://www.econbiz.de/10009744655
Saved in:
26
The influence of service brand orientation on hotel employees' attitude and behaviors in China
King, Ceridwyn
;
So, Kevin Kam Fung
;
Grace, Debra
- In:
International journal of hospitality management
34
(
2013
),
pp. 172-180
Persistent link: https://www.econbiz.de/10009766712
Saved in:
27
The influence of customer brand identification on hotel brand evaluation and loyalty development
So, Kevin Kam Fung
;
King, Ceridwyn
;
Sparks, Beverley A.
; …
- In:
International journal of hospitality management
34
(
2013
),
pp. 31-41
Persistent link: https://www.econbiz.de/10009766748
Saved in:
28
A comparative study of tourism supply chains with quantity competition
Huang, Yun
;
Song, Haiyan
;
Huang, George Q.
;
Lou, Jiamiao
- In:
Journal of travel research : a quarterly publication of …
51
(
2012
)
6
,
pp. 717-729
Persistent link: https://www.econbiz.de/10009669635
Saved in:
29
Determinants and outcome of career competencies : perspectives of hotel managers in China
Kong, Haiyan
;
Cheung, Catherine
;
Song, Haiyan
- In:
International journal of hospitality management
31
(
2012
)
3
,
pp. 712-719
Persistent link: https://www.econbiz.de/10009544318
Saved in:
30
From hotel career management to employees' career satisfaction : the mediating effect of career competency
Kong, Haiyan
;
Cheung, Catherine
;
Song, Haiyan
- In:
International journal of hospitality management
31
(
2012
)
1
,
pp. 76-85
Persistent link: https://www.econbiz.de/10009406150
Saved in:
31
Impact of financial/economic crisis on demand for rooms in Hong Kong
Song, Haiyan
;
Lin, Shanshan
;
Witt, Stephen F.
;
Zhang, Xinyan
- In:
Tourism management : research, policies, practice
32
(
2011
)
1
,
pp. 172-186
Persistent link: https://www.econbiz.de/10008798721
Saved in:
32
Hotel career management in China : developing a measurement scale
Kong, Haiyan
;
Cheung, Catherine
;
Song, Haiyan
- In:
International journal of hospitality management
30
(
2011
)
1
,
pp. 112-118
Persistent link: https://www.econbiz.de/10008821980
Saved in:
33
"When experience matters" : building and measuring hotel brand equity : the customers' perspective
So, Kevin Kam Fung
;
King, Ceridwyn
- In:
International journal of contemporary hospitality management
22
(
2010
)
5
,
pp. 589-608
Persistent link: https://www.econbiz.de/10008651303
Saved in:
34
Measuring hotel performance using the integer DEA model
Wu, Jie
;
Liang, Liang
;
Song, Haiyan
- In:
Tourism economics : the business and finance of tourism …
16
(
2010
)
4
,
pp. 867-882
Persistent link: https://www.econbiz.de/10008779222
Saved in:
35
Tourism and hotel competitiveness research
Tsai, Henry
;
Song, Haiyan
;
Wong, Kevin
- In:
Journal of travel and tourism marketing
26
(
2009
)
5/6
,
pp. 522-546
Persistent link: https://www.econbiz.de/10003891975
Saved in:
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