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9
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7
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7
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6
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The Cornell School of hotel administration handbook of applied hospitality strategy
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Hospitality Development : Hotelprojekte erfolgreich planen und umsetzen
36
Handbuch Hospitality Management : Managementkonzepte, Wettbewerbskontext, Unternehmenspraxis
34
Management in der Hotellerie und Gastronomie : betriebswirtschaftliche Grundlagen
28
Sustainable hospitality and tourism as motors for development : case studies from developing regions of the world
25
Hospitality Controlling : erfolgreiche Konzepte für die Hotellerie
19
Handbook of hospitality strategic management
18
The Sage handbook of hospitality management
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Handbook of hospitality operations and IT
16
Hotel Real Estate Management : Grundlagen, Spezialbereiche, Fallbeispiele
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Handbook of hospitality human resources management
15
Hospitality management in Ireland : theory and practice
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Global cases on hospitality industry
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Commercial homes in tourism : an international perspective
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Mit der Marke zum Erfolg : Markenmanagement in Hotellerie und Gastronomie
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Finanzierungsleitfaden Mittelstandshotellerie : Strategien und Konzepte für dauerhaften Erfolg
9
Handbook of hospitality marketing management
7
Handbuch des Qualitätsmanagements für die Hotellerie
7
Open tourism : open innovation, crowdsourcing and co-creation challenging the tourism industry
7
Marketing and management sciences : proceedings of the International Conference on ICMMS 2008
6
Marketingexzellenz im Tourismus : Konzepte - Fallstudien - Best Practices
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Personalmanagement im Tourismus : Erfolgsfaktoren erkennen - Wettbewerbsvorteile sichern
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Strategic hospitality leadership : the Asian initiative
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Tourism and hospitality management
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Beiträge von AbsolventInnen des MCI Tourismus zu Entrepreneurship, Marketing und Destinationsmanagement
5
Hospitality & Tourism : managerial perspectives & practices
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Information and communication technologies in tourism 2013 : proceedings of the international conference in Innsbruck, Austria, January 22 - 25, 2013
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Management science in hospitality and tourism : theory, practice, and applications
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Organizational learning in tourism and hospitality crisis management
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Social Web im Tourismus : Strategien - Konzepte - Einsatzfelder
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Achieving competitive advantage through quality management
4
Consumer behaviour in hospitality and tourism
4
Embracing business sustainability through innovation and creativity in the service sector
4
Fixed revenue accounting : a new management accounting framework
4
Marketing efficiency in tourism : coping with volatile demand
4
New frontiers in hospitality and tourism management in Africa
4
Redefining business strategies for the service industry : embracing the new normal era
4
Sustainable human resource management in tourism : African perspectives
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Tourism employment in Nordic countries : trends, practices, and opportunities
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Accelerating knowledge sharing, creativity, and innovation through business tourism
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ECONIS (ZBW)
880
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1
From tradition to innovation : the role of artificial intelligence in transforming the hospitality industry
Jewandah, Simran
;
Bhushan, Padam
;
Özen, Ercan
;
Ghai, Sachin
- In:
Sustainable investments in green finance
,
(pp. 245-255)
.
2024
Persistent link: https://www.econbiz.de/10014450694
Saved in:
2
Artificial intelligence for innovative customer services in the hospitality industry of India
Singh, Lakhvinder
;
Dhankhar, Dinesh
- In:
Leveraging AI and emotional intelligence in …
,
(pp. 219-239)
.
2024
Persistent link: https://www.econbiz.de/10014465944
Saved in:
3
Role of Sustainable Development Goal and digitization in hospitality industry : a systematic literature review
Chatterjee, Pratim
;
Karmakar, Rita
- In:
Fostering sustainable businesses in emerging economies …
,
(pp. 223-245)
.
2024
Persistent link: https://www.econbiz.de/10014516632
Saved in:
4
Corporate social responsibility as a competitiveness factor in hotels in Latin America
Duarte Caceres, Laura Guillermina
;
Perez Brito, Antonio …
- In:
Tourism innovation in the digital era : big data, AI …
,
(pp. 75-89)
.
2023
Persistent link: https://www.econbiz.de/10014452124
Saved in:
5
The transfer of the North American ideas of hospital management to Europe in the 20th century : the case of Spain
Fernández Pérez, Paloma
- In:
Collective entrepreneurship in the contemporary …
,
(pp. 47-59)
.
2023
Persistent link: https://www.econbiz.de/10014368329
Saved in:
6
Diversity management outcomes : quantitative verification of the climate for inclusion in the Japanese hotel industry
Tanaka, Misato
;
Fukaya, Yuri
;
Tsushima, Runa
;
Nashiba, …
- In:
Sustainablility management and network management
,
(pp. 125-137)
.
2023
Persistent link: https://www.econbiz.de/10014336937
Saved in:
7
COVID-19: how do companies in the tourism sector react? : the case of Riccione
Vignini, Stefania
- In:
Eurasian Business and Economics Perspectives : …
,
(pp. 353-368)
.
2023
Persistent link: https://www.econbiz.de/10014436570
Saved in:
8
Analysis of innovation processes in the circular economy in hotel companies, Jalisco, México
González Vázquez, Mayra Isabel
;
Gerónimo Bautista, Evelio
- In:
Digital and Sustainable Transformations in a Post-COVID …
,
(pp. 231-248)
.
2023
Persistent link: https://www.econbiz.de/10014226076
Saved in:
9
Green buildings and green city strategies for the COVID-19 pandemic affected tourism industry in Rwanda
Gubić, Ilija
;
Arrabothu, Dheeraj
;
Ndicunguye, Richard
; …
- In:
Uncertainty Shocks in Africa : Impact and Equilibrium …
,
(pp. 83-100)
.
2023
Persistent link: https://www.econbiz.de/10014227264
Saved in:
10
Performance improvement in budget hotels through consumer sentiment analysis using text mining
Mukherjee, Debarshi
;
Debnath, Ranjit
;
Chakraborty, Subhayan
- In:
Smart analytics, artificial intelligence and …
,
(pp. 67-85)
.
2023
Persistent link: https://www.econbiz.de/10014318060
Saved in:
11
Corporate social marketing, drunken tourism and sustainability : the case of Meliá Hotels International in Magaluf, Spain
Cruz Morato, Marco Antonio
;
Rodriguez-Sanchez, Carla
; …
- In:
Responsible Consumption and Sustainability : Case …
,
(pp. 33-48)
.
2023
Persistent link: https://www.econbiz.de/10014320622
Saved in:
12
Hospitality Industry 5.0 : emerging trends in guest perception and experiences
Gangwar, Veer P.
;
Reddy, Deepika
- In:
Opportunities and challenges of business 5.0 in …
,
(pp. 185-211)
.
2023
Persistent link: https://www.econbiz.de/10014282404
Saved in:
13
Specifics of online reputation management of hotel services intermediaries and their role in reputation creation
Kvítková, Zuzana
;
Petrů, Zdenka
- In:
Online reputation management in destination and …
,
(pp. 91-110)
.
2023
Persistent link: https://www.econbiz.de/10014284888
Saved in:
14
Metaverse and cultural marketing in hospitality and tourism
Kumar, Sanjeev
;
Dhiraj, Ankit
;
Hassan, Shuaibu Chiroma …
- In:
Cultural marketing and metaverse for consumer engagements
,
(pp. 224-233)
.
2023
Persistent link: https://www.econbiz.de/10014287133
Saved in:
15
Relevance of social media management in online reputation building in tourism and hospitality : case of Finland
Kushcheva, Natalia
;
Eilola, Tiia-Mari
- In:
Online reputation management in destination and …
,
(pp. 163-174)
.
2023
Persistent link: https://www.econbiz.de/10014287193
Saved in:
16
The recruitment crisis in the British hospitality industry : a case for more sustainable practices
Sealy, Wendy C.
;
Jenkins, Paula
;
Jalley, Alice
- In:
Embracing business sustainability through innovation …
,
(pp. 31-46)
.
2023
Persistent link: https://www.econbiz.de/10014288409
Saved in:
17
Fostering creativity and innovation : tourism and hospitality perspective
Amrik Singh
;
Bathla, Gaurav
- In:
Embracing business sustainability through innovation …
,
(pp. 70-83)
.
2023
Persistent link: https://www.econbiz.de/10014288414
Saved in:
18
Application of artificial intelligence and robotics in tourism and hospitality marketing
Kemer, Ebru
;
Tyagi, Pankaj Kumar
- In:
Embracing business sustainability through innovation …
,
(pp. 125-140)
.
2023
Persistent link: https://www.econbiz.de/10014288427
Saved in:
19
Managing the service in a small hotel by self-service technology adoption : the customer perspective from Thailand
Kannapat Kankaew
;
Thanasit Suksutdhi
;
Theppaluk Komolvanij
- In:
Embracing business sustainability through innovation …
,
(pp. 253-271)
.
2023
Persistent link: https://www.econbiz.de/10014288470
Saved in:
20
Current trends in sustainable tourism, hospitality, and recreation
Gómez-Prado, Romina
;
Alvarez-Risco, Aldo
; …
- In:
Sustainable management in COVID-19 times
,
(pp. 65-80)
.
2023
Persistent link: https://www.econbiz.de/10014308136
Saved in:
21
Entrepreneurship in hospitality and tourism in COVID-19 times
Cuya-Velásquez, Berdy Briggitte
;
Alvarez-Risco, Aldo
; …
- In:
Sustainable management in COVID-19 times
,
(pp. 239-254)
.
2023
Persistent link: https://www.econbiz.de/10014308497
Saved in:
22
Cross-cultural impacts on tourism, hospitality, and recreation
De-La-Cruz-Diaz, Myreya
;
Alvarez-Risco, Aldo
; …
- In:
Sustainable management in COVID-19 times
,
(pp. 255-264)
.
2023
Persistent link: https://www.econbiz.de/10014308560
Saved in:
23
The influence of the Covid-19 pandemic on social media engagement of luxury hotels
Gómez-Suárez, Mónica
;
Veloso, Mónica
;
Quinones, Myriam
- In:
Advances in National Brand and Private Label Marketing …
,
(pp. 134-141)
.
2023
Persistent link: https://www.econbiz.de/10014289852
Saved in:
24
Impacts of smart technology on customer experience : from perspective of hotel frontline staff
Lee, Helen Wing Han
- In:
Measuring consumer behavior in hospitality for enhanced …
,
(pp. 1-11)
.
2023
Persistent link: https://www.econbiz.de/10014295059
Saved in:
25
Capital indicators for hotel customer experience to support strategic management
Ramos, Célia M. Q.
;
Ashqar, Rashed Isam
;
deMatos, …
- In:
Measuring consumer behavior in hospitality for enhanced …
,
(pp. 12-33)
.
2023
Persistent link: https://www.econbiz.de/10014295066
Saved in:
26
Tourist intelligence as the basis for the design of a dashboard indicator for a digital, intelligent, and connected hotel (DCIH) with a smart tourist destination
Molina-Pons, Fernando
;
Romero, Celia
;
Ramos, Célia M. Q.
- In:
Measuring consumer behavior in hospitality for enhanced …
,
(pp. 57-82)
.
2023
Persistent link: https://www.econbiz.de/10014295088
Saved in:
27
Exploring relevant factors influencing guests' satisfaction : case study - 4* and 5* hotels in Mamaia Resort
Negrușa, Adina Letiția
;
Chifu, Ioan Cristian
;
Bode, …
- In:
Remodelling Businesses for Sustainable Development : …
,
(pp. 85-101)
.
2023
Persistent link: https://www.econbiz.de/10013536144
Saved in:
28
Exploring Muslim millennial travelers' attitude toward Halal tourism in India
Rehman, Asad
;
Aisha, Naziya
- In:
Research on Islamic Business Concepts : Proceedings of …
,
(pp. 137-153)
.
2023
Persistent link: https://www.econbiz.de/10013541917
Saved in:
29
Occupational health and safety in hotels : analysis of risk factors
Ballı, Erdinç
-
2023
Persistent link: https://www.econbiz.de/10014517811
Saved in:
30
Text analytics of service customer reviews and feedback : understanding customers' emotions and cognition in the hospitality industry
Zhang, Jie
;
Han, Spring H.
;
Verma, Rohit
- In:
Research handbook on services management
,
(pp. 275-294)
.
2022
Persistent link: https://www.econbiz.de/10014452656
Saved in:
31
Consumer behavior in hospitality and tourism
Dixit, Saurabh Kumar
;
Lee, Kuan-Huei
;
Poh Theng Loo
- In:
Consumer behaviour in hospitality and tourism
,
(pp. 1-9)
.
2022
Persistent link: https://www.econbiz.de/10012631357
Saved in:
32
How user-generated judgments of hotel attributes indicate guest satisfaction
Gunasekar, Sangeetha
;
Sudhakar, Sooriya
- In:
Consumer behaviour in hospitality and tourism
,
(pp. 28-43)
.
2022
Persistent link: https://www.econbiz.de/10012631359
Saved in:
33
Customer brand identification, affective commitment, customer satisfaction, and brand trust as antecedents of customer behavioral intention of loyalty : an empirical study in the h...
Rather, Raouf Ahmad
;
Shehnaz Tehseen
;
Itoo, Murtaza Hassan
- In:
Consumer behaviour in hospitality and tourism
,
(pp. 44-65)
.
2022
Persistent link: https://www.econbiz.de/10012631360
Saved in:
34
Hotel's best practices as strategic drivers for environmental sustainability and green marketing
Chandran, Chindu
;
Bhattacharya, Prodyut
- In:
Consumer behaviour in hospitality and tourism
,
(pp. 66-81)
.
2022
Persistent link: https://www.econbiz.de/10012631364
Saved in:
35
COVID-19 impact on the human aspect of organizational culture and learning : the case of the Greek hospitality industry
Kakarougkas, Christos
;
Stavrinoudis, Theodoros
- In:
Organizational learning in tourism and hospitality …
,
(pp. 49-71)
.
2022
Persistent link: https://www.econbiz.de/10012821512
Saved in:
36
An organizational learning model for crisis management in tourism and hospitality
Fisher, Ron
;
Francis, Mark
;
Tang, CH
- In:
Organizational learning in tourism and hospitality …
,
(pp. 91-105)
.
2022
Persistent link: https://www.econbiz.de/10012821514
Saved in:
37
Crisis and organizational learning : the hidden links between aviation and hospitality industry
Sikora, Ivan
- In:
Organizational learning in tourism and hospitality …
,
(pp. 151-168)
.
2022
Persistent link: https://www.econbiz.de/10012821518
Saved in:
38
Crisis management and organizational learning : the case of Denizli's hotels
Ertaş, Mehmet
;
Kırlar-Can, Burçin
- In:
Organizational learning in tourism and hospitality …
,
(pp. 169-187)
.
2022
Persistent link: https://www.econbiz.de/10012821519
Saved in:
39
Crisis communication and organizational learning : a case study of the 2010 New York city bed bug crisis
Liu, Bingjie
;
Bufkin, Alexa
;
Kim, Hany
- In:
Organizational learning in tourism and hospitality …
,
(pp. 205-218)
.
2022
Persistent link: https://www.econbiz.de/10012821521
Saved in:
40
Impact of Big Data on tourism and hospitality : challenges and organisational adaptation
Zaman, Mustafeed
;
Hasan, Md. Rajibul
;
Shams, S. M. Riad
-
2022
Persistent link: https://www.econbiz.de/10012888369
Saved in:
41
Strategies and tactics for OHS management to confront the pandemic crisis in the hospitality industry : the case of countries in Europe
Bankova, Yovka
;
Kutsarov, Hristomir
- In:
Handbook of research on key dimensions of occupational …
,
(pp. 261-283)
.
2022
Persistent link: https://www.econbiz.de/10012802950
Saved in:
42
Take a new turn : relationships between corporate identity management and corporate reputation in a hospitality context
Foroudi, Pantea
;
Marvi, Reza
;
Izadi, Javad Z. D.
; …
- In:
Building corporate identity, image and reputation in …
,
(pp. 365-400)
.
2022
Persistent link: https://www.econbiz.de/10012609406
Saved in:
43
Artificial intelligence and automation : transforming the hospitality industry or threat to human touch
Saini, Aarti
;
Bhalla, Rohan
- In:
Handbook of research on innovative management using AI …
,
(pp. 88-97)
.
2022
Persistent link: https://www.econbiz.de/10012815791
Saved in:
44
Von stornierten Zlmmerbuchungen zum PARETO-Gast : ein touristisches Fachinterview mit Sandra Schiller, Hotel Gut Lilienfein und Swen Laempe, vioma GmbH
Laempe, Swen
(
interviewee
);
Schiller, Sandra
(
interviewer
)
- In:
Die Corona-Transformation : Krisenmanagement und …
,
(pp. 255-261)
.
2022
Persistent link: https://www.econbiz.de/10013172493
Saved in:
45
An empirical analysis of firm-specific determinants of capital structure before and during Covid-19 pandemic : evidence from listed hotels, restaurants, and tourism entities on the...
Faturohman, Taufik
;
Noviandy, Rashifa Qanita
- In:
Quantitative analysis of social and financial market …
,
(pp. 119-133)
.
2022
Persistent link: https://www.econbiz.de/10013482954
Saved in:
46
Sustainable practices and responsible consumption by the hotel industry : the consumers' perspective
Agarwal, Srishti
;
Kasliwal, Neeti
- In:
Social and sustainability marketing : a casebook for …
,
(pp. 199-223)
.
2022
Persistent link: https://www.econbiz.de/10013463374
Saved in:
47
Germany : Creativhotel Luise - the first climate-positive certified hotel in Europe
Pillmayer, Markus
;
Scherle, Nicolai
- In:
Attaining the 2030 sustainable development goal of …
,
(pp. 15-32)
.
2022
Persistent link: https://www.econbiz.de/10013412566
Saved in:
48
COVID-19 : effect of job insecurity on employee performance : mediating role of depression
Ali, Mohammad
;
Nishat, Sabrina Sharmin
;
Tazin, Farzana
; …
- In:
Repositioning business : a strategic response to …
,
(pp. 17-32)
.
2022
Persistent link: https://www.econbiz.de/10013179211
Saved in:
49
Funding and management control of hospitals : a France-Japan comparison
Cargnello-Charles, Emmanuelle
;
Franchisteguy-Couloume, …
- In:
Sustainable Development in Asia : Socio-economic, …
,
(pp. 179-199)
.
2022
Persistent link: https://www.econbiz.de/10013198299
Saved in:
50
Impact of open innovation on the competitive advantage of hospitality sector SMEs
Rua, Orlando Manuel Martins Marques de Lima
; …
- In:
Impact of open innovation on the world economy
,
(pp. 1-26)
.
2022
Persistent link: https://www.econbiz.de/10013198727
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