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Journal of payments strategy & systems
The service industries journal
International journal of services and operations management
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International journal of electronic finance : IJEF
61
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40
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Online banking security measures and data protection
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ECONIS (ZBW)
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1
The acceptance of cash by Canadian merchants : evidence from the 2021-22 Merchant Acceptance Survey
Welte, Angelika
;
Wu, Joy
- In:
Journal of payments strategy & systems
17
(
2023
)
3
,
pp. 238-249
Persistent link: https://www.econbiz.de/10014390419
Saved in:
2
The payments industry in Germany : status and further developments or a triangle of scale, complexity and low fees
Bartelt, Niklas
;
Wittig, Ronny
- In:
Journal of payments strategy & systems
17
(
2023
)
3
,
pp. 323-349
Persistent link: https://www.econbiz.de/10014390425
Saved in:
3
Online customer relationships : switching cost drivers for different relationship lengths
Al-Hawari, Mohd Ahmad
- In:
The service industries journal
42
(
2022
)
1/2
,
pp. 59-80
Persistent link: https://www.econbiz.de/10013167405
Saved in:
4
Geldmaat : an example of ATM pooling in the Netherlands
Kwakkel, Erik
;
Wolff, Victor de
- In:
Journal of payments strategy & systems
16
(
2022
)
1
,
pp. 75-85
Persistent link: https://www.econbiz.de/10013185132
Saved in:
5
A brief history of cross-border payments
O'Mahony, David
- In:
Journal of payments strategy & systems
16
(
2022
)
3
,
pp. 304-317
Persistent link: https://www.econbiz.de/10014267073
Saved in:
6
Open banking and digital transformation in Italy : the current situation and the challenges ahead
Fratini Passi, Liliana
- In:
Journal of payments strategy & systems
16
(
2022/2023
)
4
,
pp. 358-368
Persistent link: https://www.econbiz.de/10014267090
Saved in:
7
How financial inclusion is evolving to make payments easier for all
Bedarkar, Vijay
;
Conway, Alison
- In:
Journal of payments strategy & systems
16
(
2022/2023
)
4
,
pp. 399-408
Persistent link: https://www.econbiz.de/10014267104
Saved in:
8
The effect of the internet banking service quality on customer satisfaction : case study: Refah bank in Tehran
Nazeri, Ali
;
Soofifard, Rahman
;
Ebrahimi, Mohsen
; …
- In:
International journal of services and operations management
34
(
2019
)
1
,
pp. 65-80
Persistent link: https://www.econbiz.de/10012144971
Saved in:
9
Person-to-business instant payments : could they work in Colombia?
Arango-Arango, Carlos A.
;
Ramirez-Pineda, Ana Carolina
; …
- In:
Journal of payments strategy & systems
15
(
2021/2022
)
4
,
pp. 376-397
Persistent link: https://www.econbiz.de/10013168160
Saved in:
10
Enabling financial inclusion in developing economies
Ghunaim, Nabeel
- In:
Journal of payments strategy & systems
14
(
2020/2021
)
2
,
pp. 186-194
Persistent link: https://www.econbiz.de/10012521004
Saved in:
11
FinTech and financial inclusion : opportunities and challenges
Hollanders, Marc
- In:
Journal of payments strategy & systems
14
(
2020/2021
)
4
,
pp. 315-325
Persistent link: https://www.econbiz.de/10012518994
Saved in:
12
The payment systems revolution : India’s story
Narendra Kumar, N. V.
;
Thakur, Abhishek
;
Raghuraj, G.
; …
- In:
Journal of payments strategy & systems
14
(
2020/2021
)
4
,
pp. 326-338
Persistent link: https://www.econbiz.de/10012519012
Saved in:
13
An assessment of the impact of self-service technology (SST) on firm performance : case study of a bank in Zimbabwe (2009-13)
Mazana, Reginald
;
Rupere, Taurayi
;
Kabanda, Gabriel
- In:
Journal of payments strategy & systems
10
(
2016
)
1
,
pp. 96-112
Persistent link: https://www.econbiz.de/10011566583
Saved in:
14
The payments revolution
Bellacosa, Michael
- In:
Journal of payments strategy & systems
13
(
2019
)
3
,
pp. 237-241
Persistent link: https://www.econbiz.de/10012126535
Saved in:
15
Automated banks' service quality in developing economy : empirical evidences from India
Sadiq, Mohd
;
Adil, Mohd
;
Khan, Mohammed Naved
- In:
International journal of services and operations management
33
(
2019
)
3
,
pp. 331-350
Persistent link: https://www.econbiz.de/10012145298
Saved in:
16
Electronic central bank cash : to be or not to be?
Leinonen, Harry
- In:
Journal of payments strategy & systems
13
(
2019
)
1
,
pp. 20-31
Persistent link: https://www.econbiz.de/10012056982
Saved in:
17
Automated teller machine performance evaluation using data envelopment analysis approach
Shokouhyar, Sajjad
;
Karimisefat, Azadeh
- In:
International journal of services and operations management
31
(
2018
)
4
,
pp. 463-479
Persistent link: https://www.econbiz.de/10012008506
Saved in:
18
From digital payments to digital finance : how China's tech companies are redefining banking in Asia and soon Europe
Kapron, Zennon
- In:
Journal of payments strategy & systems
12
(
2018
)
1
,
pp. 68-73
Persistent link: https://www.econbiz.de/10011849887
Saved in:
19
Exploring key dimensions of e-service quality : a case of Indian banking industry
Agrawal, Vivek
;
Tripathi, Vikas
;
Agrawal, Anand Mohan
- In:
International journal of services and operations management
29
(
2018
)
2
,
pp. 252-272
Persistent link: https://www.econbiz.de/10011849920
Saved in:
20
What is the optimal mix between banks and FinTechs in the payments architecture?
Döderlein, Daniel
- In:
Journal of payments strategy & systems
12
(
2018
)
2
,
pp. 122-129
Persistent link: https://www.econbiz.de/10011912358
Saved in:
21
Cash management in transition : from cash management to cash process management
Wölfing, Dirk
;
Moormann, Jürgen
- In:
Journal of payments strategy & systems
11
(
2017/2018
)
4
,
pp. 343-354
Persistent link: https://www.econbiz.de/10011849685
Saved in:
22
The future of payments : how FinTech players are accelerating customer-driven innovation in financial services
Weichert, Margaret
- In:
Journal of payments strategy & systems
11
(
2017
)
1
,
pp. 23-33
Persistent link: https://www.econbiz.de/10011667319
Saved in:
23
Customer behavioural intentions towards mobile money services adoption in Ghana
Narteh, Bedman
;
Mahmoud, Mahmoud Abdulai
;
Amoh, Simon
- In:
The service industries journal
37
(
2017
)
7/8
,
pp. 426-447
Persistent link: https://www.econbiz.de/10011760429
Saved in:
24
State of play of mobile money on the African continent : an interview with Greg Reeve
Reeve, Greg
(
interviewee
);
Bruggink, Diederik
(
interviewer
)
- In:
Journal of payments strategy & systems
11
(
2017
)
3
,
pp. 197-202
Persistent link: https://www.econbiz.de/10011849563
Saved in:
25
FinTech and the evolving payment landscape
Jarunee Wonglimpiyarat
- In:
Journal of payments strategy & systems
11
(
2017
)
3
,
pp. 226-235
Persistent link: https://www.econbiz.de/10011849599
Saved in:
26
Success factors for the deployment of financial technology : an interview with Eric Mouilleron
Mouilleron, Eric
(
interviewee
); …
- In:
Journal of payments strategy & systems
10
(
2016/2017
)
4
,
pp. 396-400
Persistent link: https://www.econbiz.de/10011698763
Saved in:
27
Paying in 2025 : scenarios for payment systems in Germany in 2025
Cimiotti, Gerd
;
Dahl, Christina Nadine
- In:
Journal of payments strategy & systems
10
(
2016
)
3
,
pp. 253-259
Persistent link: https://www.econbiz.de/10011667080
Saved in:
28
The path to digital financial inclusion in Nigeria : experiences of Firstmonie
David-West, Olayinka
- In:
Journal of payments strategy & systems
9
(
2015/2016
)
4
,
pp. 256-273
Persistent link: https://www.econbiz.de/10011438547
Saved in:
29
Trust disposition trust antecedents, trust, and behavioral intention
Wang, Stephen W.
;
Ngamsiriudom, Waros
;
Hsieh, Chia-Hung
- In:
The service industries journal
35
(
2015
)
10
,
pp. 555-572
Persistent link: https://www.econbiz.de/10011333306
Saved in:
30
The commercial viability of financial inclusion
Parker, Andrew
;
Sachdev, Sunil
- In:
Journal of payments strategy & systems
9
(
2015
)
3
,
pp. 294-304
Persistent link: https://www.econbiz.de/10011488961
Saved in:
31
Mobile money solutions for a smartphone-dominated world
Lien, Jerry
;
Hughes, Laura
;
Kina, Jorge
;
Villasenor, John
- In:
Journal of payments strategy & systems
9
(
2015
)
3
,
pp. 341-350
Persistent link: https://www.econbiz.de/10011489024
Saved in:
32
Service quality dimensions : an empirical investigation of commercial banks in India using SERVQUAL
Arora, Hitesh
;
Arora, Padmasai
- In:
International journal of services and operations management
21
(
2015
)
1
,
pp. 50-72
Persistent link: https://www.econbiz.de/10011403656
Saved in:
33
Moving towards electronic payments in India
Banka, Holti
- In:
Journal of payments strategy & systems
9
(
2015
)
2
,
pp. 123-131
Persistent link: https://www.econbiz.de/10011342325
Saved in:
34
The three billion new middle-class opportunity : the successes and technical challenges of mobile financial services in emerging markets
Schulze, Ludwig
- In:
Journal of payments strategy & systems
8
(
2014
)
3
,
pp. 235-245
Persistent link: https://www.econbiz.de/10011442264
Saved in:
35
The prepaid mobile wallet : a powerful product for an impatient ecosystem
Tabakovic, Amir
- In:
Journal of payments strategy & systems
8
(
2014
)
3
,
pp. 254-263
Persistent link: https://www.econbiz.de/10011442268
Saved in:
36
Mobile banking strategy : e-payment market and AEC opportunities
Jarunee Wonglimpiyarat
- In:
Journal of payments strategy & systems
8
(
2014
)
3
,
pp. 316-329
Persistent link: https://www.econbiz.de/10011442293
Saved in:
37
Investigating the online banking customer satisfaction model under the controlled effect of demographic variables
Allada, Vijaya Kameswari
;
Dubey, Rameshwar
- In:
International journal of services and operations management
18
(
2014
)
3
,
pp. 281-304
Persistent link: https://www.econbiz.de/10010395673
Saved in:
38
M-Pesa at the point of sale : expanding financial inclusion and reducing demand for physical cash
Banka, Holti
- In:
Journal of payments strategy & systems
7
(
2013/14
)
4
,
pp. 359-369
Persistent link: https://www.econbiz.de/10010256297
Saved in:
39
Corporate mobile banking : "on the go"
Meijer, Carlo R. W. de
;
Bye, Jonathan
- In:
Journal of payments strategy & systems
7
(
2013/14
)
2
,
pp. 159-173
Persistent link: https://www.econbiz.de/10009781319
Saved in:
40
Why payment systems matter to financial inclusion : examining the role of social cash transfers
Dancey, Kim
- In:
Journal of payments strategy & systems
7
(
2013/14
)
2
,
pp. 119-124
Persistent link: https://www.econbiz.de/10009781326
Saved in:
41
Modelling effect of perceived service quality dimensions on customer satisfaction in Indian bank settings
Adil, Mohd
- In:
International journal of services and operations management
15
(
2013
)
3
,
pp. 358-373
Persistent link: https://www.econbiz.de/10010127941
Saved in:
42
Cash is dead, long live cash
Erling, Ghita
- In:
Journal of payments strategy & systems
7
(
2013/14
)
1
,
pp. 42-49
Persistent link: https://www.econbiz.de/10009740332
Saved in:
43
Will smartphones contribute to making payments easier and more efficient?
Ebben, Wieske
- In:
Journal of payments strategy & systems
7
(
2013/14
)
1
,
pp. 11-17
Persistent link: https://www.econbiz.de/10009740334
Saved in:
44
Capturing emerging payments opportunities in rapidly developing economies : a review of the Malaysian payments landscape
Wong, John
- In:
Journal of payments strategy & systems
7
(
2013
)
3
,
pp. 217-224
Persistent link: https://www.econbiz.de/10010209600
Saved in:
45
Refinement of internet banking service quality scale : a confirmatory factor analysis approach
Adil, Mohd
;
Akhtar, Asif
;
Khan, Mohammed Naved
- In:
International journal of services and operations management
14
(
2013
)
3
,
pp. 336-354
Persistent link: https://www.econbiz.de/10009720938
Saved in:
46
Employees or technology-based services : a practical study of predicting brand equity within the UAE retail banking context
Al-Hawari, Mohd Ahmad
;
Al-Hawari, Maen Ahmad
- In:
International journal of services and operations management
14
(
2013
)
3
,
pp. 298-320
Persistent link: https://www.econbiz.de/10009720979
Saved in:
47
Internet banking adoption in a developing country : an empirical study
Varaprasad, G.
;
Sridharan, R.
;
Unnithan, Anandakuttan B.
- In:
International journal of services and operations management
14
(
2013
)
1
,
pp. 54-66
Persistent link: https://www.econbiz.de/10009704262
Saved in:
48
Determinants of user adoption of web "automatic teller machines" : an integrated model of "transaction cost theory" and "innovation diffusion theory"
Wang, Yi-shun
;
Wu, Shun-cheng
;
Lin, Hsin-hui
;
Wang, Yu-min
- In:
The service industries journal
32
(
2012
)
9
,
pp. 1505-1525
Persistent link: https://www.econbiz.de/10009580105
Saved in:
49
Learning from the past and present : measuring Internet banking service quality
Wu, Yu-lung
;
Tao, Yu-hui
;
Yang, Pei-chi
- In:
The service industries journal
32
(
2012
)
3/4
,
pp. 477-497
Persistent link: https://www.econbiz.de/10009510673
Saved in:
50
Partnerships in mobile financial services : the case of Morocco
Prior Sanz, Francesc
;
Abdelmoumni, Fouad
- In:
Journal of payments strategy & systems
5
(
2011/12
)
4
,
pp. 410-425
Persistent link: https://www.econbiz.de/10009513113
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