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~subject:"Beziehungsmarketing"
~subject:"Kundenzufriedenheit"
~isPartOf:"The service industries journal"
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Search: subject_exact:"Internet-Vertrieb"
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Beziehungsmarketing
Kundenzufriedenheit
Online retailing
29
Online-Handel
29
Consumer behaviour
13
Konsumentenverhalten
13
E-commerce
11
Electronic Commerce
11
Dienstleistungsqualität
10
Service quality
10
Customer satisfaction
8
Relationship marketing
8
Website
6
Internet marketing
3
Online-Marketing
3
Taiwan
3
B-to-B-Marketing
2
Business-to-business marketing
2
Confidence
2
Customer integration
2
Customer value
2
Distribution channel
2
Kundenintegration
2
Kundenwert
2
Reisevermittler
2
Travel agency
2
Vertrauen
2
Vertriebsweg
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Viral marketing
2
Virales Marketing
2
customer loyalty
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1964-2010
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Air passenger transport
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Attitude ambivalence
1
Auction theory
1
Auktionstheorie
1
Betriebliche Wertschöpfung
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Article
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12
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English
12
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Amirtha, Raman
1
Arntzen, Erik
1
Barrera, Ramón Barrera
1
Carrión, Gabriel Cepeda
1
Chen, Yi-ling
1
Chih, Wen-hai
1
Chiu, Hung-chang
1
Cicmil, Svetlana
1
Dabholkar, Pratibha A.
1
Fagerstrøm, Asle
1
Foxall, Gordon R.
1
Ha, Hong Youl
1
Hsu, Li-chun
1
Kim, Jung-Hwan
1
Kim, Minjeong
1
Laroche, Michel
1
Lee, Je-won
1
Lin, Hsin-hui
1
Mazaheri, Ebrahim
1
Saad, Mohammed
1
Sheng, Xiaojing
1
Shobeiri, Saeed
1
Sivakumar, V. J.
1
Tuan Nguyen
1
Wang, Kai-yu
1
Yilmazsoy, Baris
1
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The service industries journal
Journal of retailing and consumer services
120
Journal of business research : JBR
48
International journal of electronic marketing and retailing : IJEMR
32
Journal of internet commerce
26
International journal of business information systems : IJBIS
21
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
20
International journal of retail & distribution management
20
International journal of retail and distribution management
18
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
18
Asia Pacific journal of marketing and logistics
17
International journal of electronic customer relationship management : IJECRM
17
International journal of internet marketing and advertising : IJIMA
17
Journal of retailing
17
Electronic commerce research
16
Journal of electronic commerce research : JECR
16
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
16
Cogent business & management
15
International journal of e-business research : an official publication of the Information Resources Management Association
14
International journal of electronic commerce : IJEC
14
Tourism management : research, policies, practice
14
International journal of hospitality management
13
Journal of strategic marketing
13
The international review of retail, distribution and consumer research
13
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
12
Psychology & marketing
11
International journal of production economics
10
The journal of services marketing
10
Electronic commerce research and applications
9
International journal of technology marketing : IJTMkt
9
Management science : journal of the Institute for Operations Research and the Management Sciences
9
Information systems and e-business management : ISeB
8
Journal of customer behaviour
8
Journal of hospitality marketing & management
8
Journal of marketing management : MM
8
Journal of open innovation : technology, market, and complexity
8
Journal of the Academy of Marketing Science
8
Journal of travel and tourism marketing
8
Service business
8
International journal of consumer studies
7
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ECONIS (ZBW)
12
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1
Building loyalty through perceived value in online shopping : does family life cycle stage matter?
Amirtha, Raman
;
Sivakumar, V. J.
- In:
The service industries journal
42
(
2022
)
15/16
,
pp. 1151-1189
Persistent link: https://www.econbiz.de/10013466618
Saved in:
2
Customer readiness-customer participation link in e-services
Tuan Nguyen
- In:
The service industries journal
42
(
2022
)
9/10
,
pp. 738-769
Persistent link: https://www.econbiz.de/10013362141
Saved in:
3
Conceptualization and assessment of E-service quality for luxury brands
Kim, Jung-Hwan
;
Kim, Minjeong
- In:
The service industries journal
40
(
2020
)
5/6
,
pp. 436-470
Persistent link: https://www.econbiz.de/10012208579
Saved in:
4
Improving customer website involvement through experiential marketing
Shobeiri, Saeed
;
Mazaheri, Ebrahim
;
Laroche, Michel
- In:
The service industries journal
34
(
2014
)
11/12
,
pp. 885-900
Persistent link: https://www.econbiz.de/10010394605
Saved in:
5
Simultaneous measurement of quality in different online services
Barrera, Ramón Barrera
;
Carrión, Gabriel Cepeda
- In:
The service industries journal
34
(
2014
)
2
,
pp. 123-144
Persistent link: https://www.econbiz.de/10010257790
Saved in:
6
Effects of web site characteristics on customer loyalty in B2B e-commerce : evidence from Taiwan
Hsu, Li-chun
;
Wang, Kai-yu
;
Chih, Wen-hai
- In:
The service industries journal
33
(
2013
)
11
,
pp. 1026-1050
Persistent link: https://www.econbiz.de/10010126458
Saved in:
7
Online relationship avoidance over time
Ha, Hong Youl
;
Lee, Je-won
- In:
The service industries journal
32
(
2012
)
9
,
pp. 1451-1468
Persistent link: https://www.econbiz.de/10009579523
Saved in:
8
Consumer participation in using online recommendation agents : effects on satisfaction, trust, and purchase intentions
Dabholkar, Pratibha A.
;
Sheng, Xiaojing
- In:
The service industries journal
32
(
2012
)
9
,
pp. 1433-1449
Persistent link: https://www.econbiz.de/10009579524
Saved in:
9
The effect of multi-channel Service quality on mobile customer loyalty in an online-and-mobile retail context
Lin, Hsin-hui
- In:
The service industries journal
32
(
2012
)
11
,
pp. 1865-1882
Persistent link: https://www.econbiz.de/10009582169
Saved in:
10
A study of preferences in a simulated online shopping experiment
Fagerstrøm, Asle
;
Arntzen, Erik
;
Foxall, Gordon R.
- In:
The service industries journal
31
(
2011
)
15/16
,
pp. 2609-2621
Persistent link: https://www.econbiz.de/10009413562
Saved in:
11
The effects of relational bonds on online customer satisfaction
Chen, Yi-ling
;
Chiu, Hung-chang
- In:
The service industries journal
29
(
2009
)
11/12
,
pp. 1581-1595
Persistent link: https://www.econbiz.de/10003928539
Saved in:
12
Users' perceptions of the free , virtual-only service experience
Yilmazsoy, Baris
;
Saad, Mohammed
;
Cicmil, Svetlana
- In:
The service industries journal
29
(
2009
)
7/8
,
pp. 1007-1019
Persistent link: https://www.econbiz.de/10003990462
Saved in:
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